You know, the line pretty much kept moving. Both times, the end of the line was a little bit down from where the menu is. When you get to the entrance, they split you into two lines and let so many in, then once you are in the castle there are menu boards as you walk. When you get to the register they ask how you are paying and that determines which kiosk you go to. After you order, you go pick a seat...the place is huge and this was not a problem. On Dec 30, we were a group of 5- one being our young, impatient band director. When he heard the wait was about 45 minutes, he wanted to go to Pinnochios- I said I was not standing in line for that and reminded him he really wanted to go to bog...needless to say, he was very happy he waited. I, personally, will only go at lunch...the dinner menu didn't really interest me.
Hope that helps a little more

. I don't want to scare you away from lunch