Check your email! Merch Pass Superthread!

[Violetspider]

Yep, the Peter Pan ears are showing up but I don't believe they are available to purchase.

 

[cindianne320]

Disney Store sent me a survey about Merch Pass today.

 

[theluckyrabbit]

My Peter Pan mug finally went from "in process" to "shipped"! Yay! Now let's see if it actually arrives...

 

[TikiTikiFan]

Disney Store sent me a survey about Merch Pass today.

I got one too. It was interesting to see the questions asking about what I thought about preference given to those who shop on ShopDisney more, APs, D23 memberships, Disney Visa cardholders, etc. Also asked about what thought about subscription service for collections or purchase in advance options.

 

[theluckyrabbit]

I got one too. It was interesting to see the questions asking about what I thought about preference given to those who shop on ShopDisney more, APs, D23 memberships, Disney Visa cardholders, etc. Also asked about what thought about subscription service for collections or purchase in advance options.

I thought those questions were interesting, too. Based on the way we all seem to be spending here, we all should be at the VIP level if Merch Pass moves in that direction!

 

[Violetspider]

Just received notice that my KAC ears have shipped.

 

[mouschievous]

I just got my first merch pass...for the key. I can't decide if I actually want it or not.

 

[wingednike]

I just got my first merch pass...for the key. I can't decide if I actually want it or not.

It ended up being about $21 with tax and shipping.

 

[theluckyrabbit]

The Pluto key is available on Shop Disney now (9/07/20, 2:30 am PT).
ETA: Now showing "unavailable."
https://www.shopdisney.com/pluto-90...tion=3&guestFacing=New-Categories-Accessories

 

[Kender]

The Pluto key is available on Shop Disney now (9/07/20, 2:30 am PT).

Either already sold out or was a glitch it showed available? I know I've got until the 8th to buy mine and I didn't think they'd drop until at least the 9th for general sale. I just keep hesitating because I hate that I'm having to pay shipping twice (my account qualified for the key pin while my mom's account qualified for the key ). Was so excited I might not have to choose to pay shipping twice

I will need to bite the bullet soon and just pay the double shipping or risk not getting it at all.

 

[theluckyrabbit]

Either already sold out or was a glitch it showed available? I know I've got until the 8th to buy mine and I didn't think they'd drop until at least the 9th for general sale. I just keep hesitating because I hate that I'm having to pay shipping twice (my account qualified for the key pin while my mom's account qualified for the key ). Was so excited I might not have to choose to pay shipping twice

I will need to bite the bullet soon and just pay the double shipping or risk not getting it at all.

Looks like this is similar to the MMMA glitch which puts things up when they are unavailable or sold out:
https://www.shopdisney.com/pluto-90...tion=3&guestFacing=New-Categories-Accessories

 

[theluckyrabbit]

MMMA Dumbo mug is available (3 am PT). It let me put it in my bag, but I didn't try to go further than that.
ETA: Gone at 3:10 am PT.

 

[Kender]

Looks like this is similar to the MMMA glitch which puts things up when they are unavailable or sold out:
https://www.shopdisney.com/pluto-90...tion=3&guestFacing=New-Categories-Accessories

Oh, yeah, the pages for the key and key pin have been up since Friday with the "currently unavailable" grayed out button. I didn't think much of it since I've always just figured it was just because those pages have to go up as an existing item for them to add them to people's carts that got them in MerchPass. I misunderstood and thought they'd changed to being able to add to cart.

I feel better now I didn't miss out on a few getting released I could have added to get everything in one order, lol!

 

[theluckyrabbit]

Oh, yeah, the pages for the key and key pin have been up since Friday with the "currently unavailable" grayed out button. I didn't think much of it since I've always just figured it was just because those pages have to go up as an existing item for them to add them to people's carts that got them in MerchPass. I misunderstood and thought they'd changed to being able to add to cart.

I feel better now I didn't miss out on a few getting released I could have added to get everything in one order, lol!

Just keep an eye on them. The MMMA items have been popping up here and there (after being released) for general purchase. But they go FAST, so if you do see the keys or something else that shows up (glitch or not), grab it and hope the purchase goes through, For some posters in this thread, that method has worked!

 

[Kender]

Just keep an eye on them. The MMMA items have been popping up here and there (after being released) for general purchase. But they go FAST, so if you do see the keys or something else that shows up (glitch or not), grab it and hope the purchase goes through, For some posters in this thread, that method has worked!

Oh I have the key and the key pin as I mentioned before so I'm not really on the look out for it! Just I have them each on two different accounts. I haven't pulled the trigger yet for either and was excited for a moment I might be able to get both in one transaction/one shipping charge, lol! I definitely know they go fast which was why I jumped on to try to add it to my cart that has the key pin in it . Luckily for me I've had zero interest in the MMMA stuff so haven't had to deal with that stress trying to get those! I just like keys.

I need to just make those two purchases before I get distracted and lose them, though.

 

[Casabran]

I was chosen for both the key and the pin and planned on purchasing them before the 8th but kept looking around the site for additional items to purchase so I wouldn’t have to pay for shipping. Disney removed both items and it now says they are unavailable. Has anyone else had this happen that was waiting to purchase?

 

[Kender]

I was chosen for both the key and the pin and planned on purchasing them before the 8th but kept looking around the site for additional items to purchase so I wouldn’t have to pay for shipping. Disney removed both items and it now says they are unavailable. Has anyone else had this happen that was waiting to purchase?

Double check you're definitely logged in to the account that got them. I had it occasionally happen where it looked like the items were removed, but it had just logged me out.

 

[Casabran]

Double check you're definitely logged in to the account that got them. I had it occasionally happen where it looked like the items were removed, but it had just logged me out.

I only have the one account but when you suggested this I logged out then back in. Still says they were removed from my basket and no longer available. And I didn’t remove them. I sent an email to Disney. I haven’t really collected any keys or key pins but we are a huge dog loving family so I really wanted these. So frustrating when I’ve seen them in my cart every day since chosen then they’re gone.

 

[Kender]

I only have the one account but when you suggested this I logged out then back in. Still says they were removed from my basket and no longer available. And I didn’t remove them. I sent an email to Disney. I haven’t really collected any keys or key pins but we are a huge dog loving family so I really wanted these. So frustrating when I’ve seen them in my cart every day since chosen then they’re gone.

You never know when someone is sharing a computer . I have my account and my mom's I access from the same devices so it's something I have to double check which one I'm logged into.

Another thing to check is try clicking from the email that says you got them. Also try different browsers and devices. But it does sound like you had a terrible glitch occur if making sure you're logged in isn't helping . You've already done what my next suggestion would have been which is to contact the website. If you don't hear back soon, though, I would start trying to get in contact via more than just email. Social media, call, etc.

Good luck! I hope it gets resolved soon!

 

[Casabran]

You never know when someone is sharing a computer . I have my account and my mom's I access from the same devices so it's something I have to double check which one I'm logged into.

Another thing to check is try clicking from the email that says you got them. Also try different browsers and devices. But it does sound like you had a terrible glitch occur if making sure you're logged in isn't helping . You've already done what my next suggestion would have been which is to contact the website. If you don't hear back soon, though, I would start trying to get in contact via more than just email. Social media, call, etc.

Good luck! I hope it gets resolved soon!

Thanks for the advice. I tried “purchase now” in the email they sent me and took me to the site. Then made me log in and still gave me that message that the items have been removed from my cart. I think it’s even more frustrating because I really wanted these and it’s so hard so get items through Merchpass. I wasn’t going to turn around all sell them. I wish there was a way to stop the resell of these items. I’ll see what Disney says now. Thanks!!