Check your Delta ressies!!!!

[KATIESMOMMY]

I check my ressie every other day, last night everything was ok, this morning all my flights were totally gone and they had me on some wicked flights with 2 stops and 6 hour layovers.Scary part was they had me in row 11, dh in row30 dd who is 2 in row38 and my 2 month old in row 36 from atl to mco!!!!I told the nice lady they could keep those seat assignments as long as the other passengers agree to take care of them she declined

She advised there are alot of ppl affected, so heads up!!

 

[bicker]

This is good advice for anyone traveling on any of the airlines that let you book your flights 11 months prior. Up until four months prior to the flight, you can expect lots of schedule changes, during which you'll lose your seat assignments.

 

[Diznyfan68]

We are flying Delta beginning of Dec. and our flights and seat assignments just changed again. This is the third change is as many weeks!

I can't agree with OP more - keep checking your ressies - and call them if things are not what you need.

 

[KATIESMOMMY]

We are flying Delta beginning of Dec. and our flights and seat assignments just changed again. This is the third change is as many weeks!

I can't agree with OP more - keep checking your ressies - and call them if things are not what you need.

yep this was our third change also and now we are going thru Atlanta instead of Cincinati. The idea of a 5 hour layover I was not impressed with, but I was all for someone else having to watch my kids!!

 

[zulaya]

Ok, how can I set my seat assignments? I have my itinerary confirmation nujmber and when I log in, I see no way to even get seats assigned!

 

[kaytieeldr]

Just my opinion but - sarcasm and threats, humorous or otherwise, to the representatives you reach on the telephone is pointless, since those are NOT the people who made the schedule OR seat assignment changes.

 

[D L and K's Mom]

This is the 5th change we have had in our tickets. I understnad them having to make changes but this is CRAZY. The big problem is I am not getting an email confirmation like I was told I would if there were any changes made.
The first change was our direct flight was canceled after I had paid a $50.00 fee to change to the direct flight. Then the second change was the flight was going to leave 2 hours earlier...ummmm I can't make that early of a flight DH and I are teachers that is why we chose the late flight. Third change they canceled our connection and rebooked us on a later flight. Fourth they again canceled our connection and put us on an earlier flight. Now, they canceled our connection down and put us on an earlier flight that only gives us about an hour connection (some of you may remember my post asking if we should have taken this flight or waited for the later...we opted for the later) we have a 3 year old and a handicapped son to get off the plane (car seat and wheelchair). I am hoping the hour is enough time for us. Last thurs I sat for an hour and played with the seating arrangements. We cannot sit in a emergancy row or in the row in front or back of it. We have to sit in the window seat next to DD who has to be in a car seat in the middle seat. We have to have DS in an aisle for his wheelchair...etc...etc. I got it all set and today...GONE GONE All gone. I had to start over and we are spread out all over the plane. I was able to work out one leg of the trip the others we are sort of all over. I am hoping that we can just get it all worked out when we get on the plane. CHECK YOUR RESSIES!!!!!!!

 

[rie'smom]

Delta of all the airlines is infamous for changing it's schedule. Last year,I cancelled my reservations and the Delta agent I spoke too said he doesn't fly Delta for the same reason!

 

[D L and K's Mom]

I have to say all the people I have spoken to on the phone have been so wonderful! They seem to understand my frustration and one lady even siad I know this is really dumb! I just can't understand why they ask for email and then dont send out the notices. One of our flights is booked solid. My 3 year old is sitting alone and so is my handicapped son. I know they will fix this at the airport but is crazy!!!

 

[aide4]

Grrr....mine have changed AGAIN.....but get this, we leave MKE now at 11:45, arrive in ATL at 2:53 pm, and they have us on a flight out of ATL at 2:02 PM!! Time to get on the phone!!

 

[D L and K's Mom]

Let us know what happens. I called and they were helpful and did what ever they could. Unfortunaly it wasnt much. Keep us posted.!!!

 

[pumba]

thanks for the heads up......instead of arriving home at a decent time .....we wont be home until Midnight.......geesh

 

[aide4]

Just got off the phone with Delta and got things taken care of. We now leave MKE at 8:00 am and arrive in MCO at 2:24, and coming home we leave MCO at 11:30 am and arrive in MKE at 3:40. The Delta rep could not have been more helpful. Hopefully this is the last time my itinerary changes!!

 

[SueM in MN]

I have to say all the people I have spoken to on the phone have been so wonderful! They seem to understand my frustration and one lady even siad I know this is really dumb! I just can't understand why they ask for email and then dont send out the notices. One of our flights is booked solid. My 3 year old is sitting alone and so is my handicapped son. I know they will fix this at the airport but is crazy!!!

I don't know if you have already tried contacting the Special Services people at Dleta, but they do have a contact number (had to search for it a bit on their website). We have dealt with the Northwest Special Services people in the past and they were most helpful. They were able to put a block on our tickets so that we could not be split up without Special Services being involved.
here's the number Delta lists:
800-221-1212

 

[bicker]

The airlines typically notify you about schedule changes three weeks prior to your flight. Don't expect notification earlier than that (though I often get notified earlier, anyway).

Be careful about putting special services blocks on your tickets as SueM suggests -- there are times that it makes it so that the gate agents cannot reaccommodate you fast enough to secure seats together.

 

[pumba]

just talked to a very nice gentleman at Delta and we are coming home at the right time.......different airports but who cares....we get home for supper and we can pick up our doggie at the kennel.......
Thanks for the heads up

 

[SueM in MN]

Be careful about putting special services blocks on your tickets as SueM suggests -- there are times that it makes it so that the gate agents cannot reaccommodate you fast enough to secure seats together.

We haven't had trouble that way. The agent got the lock off our seats, but every time she took a lock off of one of the seats they save for people with special needs, someone would see it was unlocked and take it.

 

[D L and K's Mom]

I don't understand. We request the front seats for David and one for DH to sit with him. We request these for a few reasons...

1) David uses the lift and the wheelchair chair to get in his seat.
2) David is at the developmental stage of a 18 month old. He is not quiet. He likes to giggle and laugh the whole trip.
3) David bounces in his seat and tends to kick the person in front of him. He doesnt mean it, he just does not know not to. HE is 6 feet tall, he likes to STRETCH out thoses legs and the poor person in front of him.


We usually sit David and DH in the front and I sit across the aisle with DD's.
If DAvid is in a regular row DH sits with him, I sit in front with Little DD and bigger DD sits right behind David so if he is rocking his seat he is not disturbing anoyone else.

We usually are able to secure the front row for David and DH but this time we were told to wait until we arrive at the airport to do it. I was also told that it would not be a problem for David but since DH wasnt in need of the special seat he might not be able to sit there......Ummmm you don't want to see that!! hee hee. I am sure this will not happen.

I don't understand about locking in seats. How could that be a bad thing? Why would they have to be changed or unlocked? I guess I don't understnad how it is done and why and how it could be a bad situation? I know that the only time it would be bad was if they wanted to upgrade us. This happened once, they were going to move DH to first class and then saw the note on DS reservation and they didnt do it. If I were paying for first class and I was getting kicked I wouldnt be happy either!!! I totally understood thier decision.

 

[bornwiththeears]

I wish I had paid more attention to the posts on this forum....I would have never booked with Delta....but unfortunately we did and now we are stuck with it. First, they cancelled the direct flight we had booked, did not email us and even denied cancellation when we called day after day. The hardest thing was trying to understand the foreign customer reps. Finally they acknowledged the cancellation and had us booked on a one stop which was fine.....except that it has changed three more times. We have a month before the trip.....I hope it does not change much more. But we have learned to remain calm and continue calling until you get a rep that you can understand.

 

[KATIESMOMMY]

Just my opinion but - sarcasm and threats, humorous or otherwise, to the representatives you reach on the telephone is pointless, since those are NOT the people who made the schedule OR seat assignment changes.

It was a joke between a very nice rep who fixed everything for me.She is the one that started it, saying that you definately want your youngsters sitting with you.I understand they didnt make the assignments. I didnt threaten her or make sarcastic remarks and wasnt rude or upset, I knew they would fix itSorry, it was a pleasant conversation and I thought I would share.