Check you photopass card

I hope they find your pics! But sounds like everyone else has had some luck. I didn't even get to try! :( the first day was soo cold we only saw one photog infront of the castle. Then the next day it rained so hard and was so cold no one was out, parks were empty and they even closed the parks early due to weather. So I'm bummed. But hopefully we'll get to on our next trip!
 
Best advice - remember the name of the photographer and the approximate time that you had really important shots taken. As I said in another thread, they know who their photogs are and which camera and memory cards are assigned to them for that location and day.

That helped us retrieve critical "First Santa photos" and family portraits from our Anniversary at GCH last year.

Good advice. Yes, we know who he was.... we even talked to him the next day (in another location) and he remembered us but didn't know what happened to the photos. We were the only ones there so there was no switch of cards or anything like that. We did check our photos while we were at the park and we could see one of the photos taken at the same time but the other 3 are missing. Do they sometimes just not come out? They were the "magic" shots, so I didn't know if that was an issue also.
 
I hope they find your pics! But sounds like everyone else has had some luck. I didn't even get to try! :( the first day was soo cold we only saw one photog infront of the castle. Then the next day it rained so hard and was so cold no one was out, parks were empty and they even closed the parks early due to weather. So I'm bummed. But hopefully we'll get to on our next trip!

(totally selfishly for potential share reasons) Oh bummer!

(unselfishly) That really sucks for you guys; I'm sorry. :hug:
 
Glad I could help with the info about the contact form. I was way too frantic myself last month. ;)

Do they sometimes just not come out? They were the "magic" shots, so I didn't know if that was an issue also.

That's exactly the same that happened to me! I had a magic shot disappearing without a trace as well. The "non extras added" picture the same photopass guy took prior to the enhanced shot was on the card, the shot of me fighting Hook wasn't. This was the only photo the PP people couldn't find.

Thankfully we had noticed in time and took another one, but I still wonder where that photo went. I'm assuming that these shots are more likely to have transfer errors. :confused3

The photos they found were those from the character photo stops at the Halloween party.
 

Even with all the PP pix we've taken we've only had a few go MIA. Us playing air guitar at DHS (they other Rock 'n Rollercoasters were there, but not the last one) and ones taken fighting Hook at DLR in May. I actually stopped by PP shop on MS and checked (usually don't) and saw that Hook wasn't there. They made a call and said it would show up soon. Unfortunately when I checked when I got home the pix weren't there. I sent an email and they didn't show up. Also the one missing from DHS was gone forever as well. They apologized for both, but there wasn't anything they could do. :confused3

Just so you know, PP Guest Services does tell the photog in question about missing pix. I saw the one who took our Hook pix awhile later and I mentioned ours had gone MIA (We did get the Mickey and Minnie ones he took). He said he had been told about some that had disappeared. Luckily, we were able to get some more Hook ones taken about a month later, and since it was my fav. PP photog, we got some great shots (He took 39 in all that day-we were a group of 7)

I figure with all the the PP we had taken, missing 2 pix, overall wasn't too bad. We had over 650 original pix before edits and 2180 after.

One thing we did have happen, both at WDW and DLR were duplicate magical enhancements. Double Simbas, Soarin', and Stitch. I contacted PP Services and they said there wasn't anything they could do-photog error.

We've also had someone else's pix show up on our cards as well. I just hope those people were able to locate theirs, if they wanted to buy them.

Hope everyone finds their missing ones. :thumbsup2
 


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