Originally posted by Miniefan
I wish the cms wouldn't be so vague about what is going on, I am not sure if they just really don't know or if they really have to be this secretive. And this post card rate thing.....it really pi**es me off....I have only recieved one post card and that was in 2001. I asked the cm and they said you can't use someone else's postcard rates because they are specific to them, with a pin number and all, I then asked how they are sent out and she said marketing randomly sends them out another cm said they send them to people that haven't been there in a while, trying to get them back I guess, that ticks me off, whatever happened to customer loyaltly??? I guess their thought is that we are coming anyways so no need to give us any discounts, just have to wait for the aps and Fl residents.
Kim