Check in - Question

[kathi]

We sailed in December - Will the app remember our passport information or will I need to hand enter the numbers and expiration dates again?

 

[Kwami]

You have to enter everything again. The website doesn't remember anything at all.

 

[kathi]

You have to enter everything again. The website doesn't remember anything at all.

Darn - I was afraid of that. Thanks for the quick response.

 

[1200emily]

Safe passage remembers your vaccine info, so you just need to submit it again, but you won’t need to reupload the vaccine card.

 

[Lillebelle]

For Safe Passage all you need to do is log in and connect your new reservation with your account; your vaccination info carries forward. Unfortunately the passport info and lovely selfie you upload to the Disney website needs to be re-added.

 

[kathi]

We have had boosters since the last time we uploaded our vaccine card. Can you upload a new version if you want?

 

[kathi]

So - lesson learned on passport uploads. If you use the App, it reads the passport number and populates that field. If you use the website you have to hand enter it.

 

[Geomom]

So - lesson learned on passport uploads. If you use the App, it reads the passport number and populates that field. If you use the website you have to hand enter it.

I used the website this morning and it auto filled. Had the passport photos as jpgs.

 

[CaptainAmerica]

You have to enter everything again. The website doesn't remember anything at all.

It remembers your Castaway Club number.

 

[CaptainAmerica]

So - lesson learned on passport uploads. If you use the App, it reads the passport number and populates that field. If you use the website you have to hand enter it.

I used the website this morning and it auto filled. Had the passport photos as jpgs.

I've only used the website and taken the picture using the embedded webcam tool and it works just fine.

 

[Kwami]

So - lesson learned on passport uploads. If you use the App, it reads the passport number and populates that field. If you use the website you have to hand enter it.

Last time I did checkins on the website, 2/4 passports auto-filled properly, 1/4 auto-filled with errors, and the last one didn't auto-fill at all. It's just not very good, I guess. The newer-style passports seem to work better.