Check and Re-check your ADRs

[ahonjen]

Well, my family returned two weeks ago from a trip to the World. We were on the dining plan, so I diligently made all of my ADRs months before we left. Everything was going great until midway through our trip.

We had tickets for MVMCP on its first night (Monday, 11/12.) Since I have young children, I thought this would be a perfect night to go the Crystal Palace for dinner-- we love their food, and the boys love the characters. I made an early ADR (about 5:00) so we would have plenty of time to enjoy the Christmas shows. When I went to check in, I found they did not have my ADR! I had left all of my confirmation numbers in my room since every other time we didn't have a problem. The desk attendant was able to pull up all of my ADRs with my phone number. Every one was there EXCEPT for that night. I was shocked considering they were made at the same time, and I had received confirm numbers for all of them. This one just disappeared.

We were offered the opportunity for standby, but that wait was over an hour. So, we had to use a counter service that night. This left us scrambling with the concierge at POR the next morning to plan another TS meal, so my parents wouldn't lose their credit before they left the next day. We wound up using a TS credit for breakfast at Boatwright's. And while it was a good meal, I think it was a bit of a waste of a TS credit.

So, to sum it up, check your ADRs before you leave!

 

[sb127]

I think that having your confirmation numbers with you is a must. I always print a wallet size list of numbers for the week and leave it in a wallet or bag that you will take with you to the parks daily.

 

[Mrs Grumpy]

I called 4 times before our last trip to double check everything and then had the resort print off a list when we checked in. I had heard so many stories of stuff like this happening that I was worried about it.

I am sorry this happened to you.

 

[jennynoel]

Can the resort print off a list if the ADRs are associated with your phone number and not your reservations number?

-Jenny

 

[skipperkim]

Can the resort print off a list if the ADRs are associated with your phone number and not your reservations number?

-Jenny

Probably, but getting an ADR while you're on property isn't the best solution. I too had some problems with an ADR on the night we were to go to MNSSHP. Somehow the CM that sold me the tickets on the phone, booked the wrong night for the party. We wanted to eat at LTT, the characters dress up in costumes. I did get put on a wait list for that night and did get to eat there as planned. But from now on I will always check my ADR's the day after I make them, so I can make changes. Then again the week before I leave so I can print them out and laminate them and take them into the park with me.

 

[englishrose47]

Thanks for the info I always write down the cofirmation # on a card with my plans for the day but I haven't called back to check we have them a week before going!!