Changing a reservation

[missy2217]

Okay, I booked at the 11 month window for my home resort. If at the 7 month window I was to call for BCV could I change my reservation with no problem. Is it easy to do?

 

[drusba]

It consists, on the same phone call, of cancelling the original reservation and booking the new one. Mechanically easy. The real issue is whether you can find availability at BCV. Don't cancel first reservation before assuring there is.

 

[JimMIA]

It consists, on the same phone call, of cancelling the original reservation and booking the new one. Mechanically easy. The real issue is whether you can find availability at BCV. Don't cancel first reservation before assuring there is.

A lot of these ressie swaps get done all the time, but they can go bad. Sometimes you check availability, it's there, so you tell MS to cancel the old ressie and book the new.

They cancel, but when they try to book the new dates, the availability has disappeared while they were cancelling the original ressie! If you are visiting at a peak time, you might even run into the situation where the old canceled reservation is no longer available either!

This has never happened to us, but I've seen a number of threads where it happened to others.

If you have enough available points to do so without creating any issues in your account, you might make the new reservation first and then cancel the old ressie. That's the only way to really protect yourself.

 

[KAT4DISNEY]

A lot of these ressie swaps get done all the time, but they can go bad. Sometimes you check availability, it's there, so you tell MS to cancel the old ressie and book the new.

They cancel, but when they try to book the new dates, the availability has disappeared while they were cancelling the original ressie! If you are visiting at a peak time, you might even run into the situation where the old canceled reservation is no longer available either!

This has never happened to us, but I've seen a number of threads where it happened to others.

If you have enough available points to do so without creating any issues in your account, you might make the new reservation first and then cancel the old ressie. That's the only way to really protect yourself.

This just happened to me a couple of days ago....although it actually was an 11 month booking. There was 1 night available in a concierge studio so I cancelled 1 night from my value 1 bedroom at AKV....and when the CM went to book the studio it was gone. She apologized and mentioned how they are unable to see how many of a unit are available. I think that would be a very nice feature for DVC to add so that a person could have an idea on if they want to chance losing a reservation.

 

[thepops]

It would be even easier for them to adda feature to allow the CM's to "Hold" the new room while they cancel the old one (so you don't lose it in the meantime).