changes to your ressie if you booked with "the code"?

[loriandmatt]

anyone make a ressie using "the code" and then call back and have to make changes to that ressie? (change dates? shorten/lenthen your stay? change resorts?)

any luck or can you not make changes to the ressie (keep it or cancel it) if you booked with the code.

my e-mail confirmation (i booked room only) didn't specify.

 

[andromedaslove]

I have called and changed the age of our 2 yr old to a 3 yr old so we can have the dining plan for him, and had no problems. As for lengthening our stay I do not know yet. However, I will be calling later to add one more day. So I'll let you know as soon as I do.

Dana

 

[Pugrpooh]

Not with this code, but I have the bounceback booked for Sept. and I tried calling two days ago to switch resorts and add on a room. After a looooong time on hold, the CM comes back on and tells me that all the bounceback ressies are frozen in their system and to try calling back closer to Sept. He said they couldn't modify them in any way at this time.

I asked him how much closer to Sept. and he said maybe May? I said do you think they will offer free dining again to the general public this year? He said he really didn't know, but maybe all the bounceback ressies are frozen because they wanted to make sure we wouldn't lose our ressies. I thought Huh? I told him I wasn't going to cancel, but I did want to change resorts and add a day.

I think basically, he and his supervisor had no idea why the ressies were frozen, when they would become unfrozen, and whether or not WDW would offer free dining again.

Maybe they'll get straightened out in the next couple of days.

 

[marksmith]

changed dates(1 day earlier,which moved us into a different season) and omitted extra person, put on reservation inadvertantly. No problem, received 40% off and duplicate emails confirming the same(I printed to save of course). No referance to a code or pin on WDW transmittal. FYI-I never stated I had a pin when making reservation and was never asked. I simply asked if code*** was available for my time period and was told yes.

 

[NewJersey]

I changed it 3 times (dates, resorts, and room category) before paying in full last night.

 

[calypso*a*go-go]

I started with CR and 7 day PH, called a couple of days later to remove the tickets which changed the resv. to room only. At first the CM told me I couldn't do it and I asked her to please double check. She came back on the line and told me everything had been taken care of and the new total she gave me indicated I was still receiving the 40% discount.

I called back yesterday because we decided to go with OKW due to the construction @ CR. I didn't know the change to room-only resulted in a new resv. number and panicked because the old one showed it was cancelled. Anyway, the new CM I was speaking with told me the reservation couldn't be modified because I was using a pin code in someone else's name...what? I assured her that was not the case and once again had to be placed on hold while she called to get clarification on whether or not we could change resorts.

Long story short, yes we were able to change but not without a few bumps along the way. Also, I'm still concerned because I was told an email confirmation would be sent within the next few hours and it's been over 24 and nothing has arrived yet. I guess I'll wait until tomorrow and call back if it still doesn't show up.

 

[blallred]

I changed my ressie this morning because I needed to add my Mom. There was no mention of the code, but the total was still reflecting the 40% discount. No problem at all!

 

[andromedaslove]

Well, I just called a little while ago to make my deposit and added one day to the beginning of the stay and everything went through fine. Still 40% off the room and we had to pay for the extra day of dining for everyone.

Dana