Celebrations Magazine

[NHTikiBeckie]

I asked this as well because I also had concerns. What company tells people-good things come to those who wait but doesn't hesitate to take our money? Listen, I am an easy going person, but this is getting crazy! Instead of waiting for us to email them with questions, they have our emails and they could have simply written just to let us know they were a little behind. And maybe I am mistaken, but wasn't it suppose to be here in September? And we heard the same story? I think this is lousy customer service.

I wonder what people think the alternative is? There is no option to "pay once you know your mailing it", so paying in advance seems logical to me. This is a new magazine, they are trying to make it perfect for the first issue, waiting a few more weeks is not a big deal IMO. If people had a problem with them accepting money before the mag went to press, then people should have waited to order it

 

[Not so Dumbo]

DH hasn't received his either. I ordered it for him as a birthday present hoping I would have it in hand for him by September 27, obviously that didn't happen. Instead I had to print out a picture of the magazine cover from the website and tell him it's supposed to be coming soon. Not quite the same affect.
I didn't have a problem paying for it in advance, but I agree that from a customer service stand point, they could have been more informative if there was going to be a long delay.

 

[NHTikiBeckie]

I agree from a customer service stand point it would have been nice to know it was taking longer, but I am trying to be understanding about what they are going through to get this together.

 

[Desnik]

I can't believe this is the first time I am hearing about this! This looks so cool. Does anyone know if you can just buy a copy at a book store? Is the only way to get it to subscribe for 6 issues?

 

[bytheblood]

I asked this as well because I also had concerns. What company tells people-good things come to those who wait but doesn't hesitate to take our money? Listen, I am an easy going person, but this is getting crazy! Instead of waiting for us to email them with questions, they have our emails and they could have simply written just to let us know they were a little behind. And maybe I am mistaken, but wasn't it suppose to be here in September? And we heard the same story? I think this is lousy customer service.

I have to agree with this. They have had my money for almost 3 months (which is okay), but communication on their part would have been nice.

 

[krismom]

I'm starting to feel a wee bit scammed.
I had no reply from my Emails.

 

[Tinkergirl]

I wonder what people think the alternative is? There is no option to "pay once you know your mailing it", so paying in advance seems logical to me. This is a new magazine, they are trying to make it perfect for the first issue, waiting a few more weeks is not a big deal IMO. If people had a problem with them accepting money before the mag went to press, then people should have waited to order it

If you noticed my ticker, I'm leaving for vacation in a few weeks. I noticed yours and didn't see one- so I can see why to you, it's no big deal. When I ordered, the company said it would be released by a certain time. I didn't ask for that date, thats the one they gave. I was giving it to my son to do some "research" projects to prepare for our trip, not that the reason makes much of a difference. And yes, I gave him other material. The point is, if your late, your late. Fine, but how hard is it to let people know whats going on? If your ordering dinner out and there is a delay in the kitchen, don't you expect the waiter to come by and let you know? I've been on these boards too long not to know that not many would let that go by...

Life happens, but common curtesy, espeshially when there is money involved, should be a priority.

 

[jngwright]

I'm super excited to get this magazine!! It will be a great Disney fix since we don't have a trip coming up soon!

ya'll!

 

[heycher]

I asked this as well because I also had concerns. What company tells people-good things come to those who wait but doesn't hesitate to take our money? Listen, I am an easy going person, but this is getting crazy! Instead of waiting for us to email them with questions, they have our emails and they could have simply written just to let us know they were a little behind. And maybe I am mistaken, but wasn't it suppose to be here in September? And we heard the same story? I think this is lousy customer service.

I TOTALLY agree with this. Frankly, if they weren't going to press when they said they were (or even when they planned to), they should not have hit my checking account for their money.

If they are able to put together a publication, then they certainly should be able to send a group email to those of us who paid good money. I'm sorry.

 

[Sea-Donkey]

Don't worry if you paid by paypal...they'll refund it if it turns out to be a scam...at least I've had good luck with them in the past.
Hopefully, they'll start arriving soon and we'll all be pleased.

 

[travelgoddess]

Hi Mary!
I'm happy to say that the first issue at the printers (we had to take an extra week or two to make sure everything was just right), and will be mailing out in just a few days, so the first issue should be in your hands in a week or so. Thanks for your patience, and I do hope you enjoy it...!

Thanks for writing and take care!
Tim Foster
Guide to the Magic/Celebrations Magazine

 

[MJAJmom]

I emailed the magazine asking when the first edition was coming out. I got a very quick response. Here it is...


We needed to take an extra couple of weeks to make sure everything was JUST
so, but I'm very happy to say that the first issue is on its way to the
mail house and should be arriving soon! I'm hoping to have the second issue
out by early December to "catch us up" so to speak. Lou and I and everyone
else involved are very happy with how it turned out, hopefully you will
enjoy it too
Thanks for your patience (and please pass the word along if you know anyone
else who is anxiously waiting)!

Thanks so much!
Tim Foster
Guide to the Magic/Celebrations Magazine

 

[JoJo's Mom]

I AM SO EXCITED!!!!!!! I just came across this today and immediately signed up. The ad does say Oct. I hope being I "just" signed up mine doesn't take that much longer to receive.

 

[wdwgirl03]

I asked this as well because I also had concerns. What company tells people-good things come to those who wait but doesn't hesitate to take our money?

That is exactly what I was thinking. I am kind of upset that I had to pay right away and we still haven't gotten anything.

 

[luvs_eeyore]

That is exactly what I was thinking. I am kind of upset that I had to pay right away and we still haven't gotten anything.

That's kind of the way it is with most magazine subscriptions, though, isn't it? They usually take a month or two to start. Hopefully no one's been waiting much longer than that!

 

[suzimar57]

really looking forward to this magazine!!!!

 

[ToGreen78]

So has anyone received their magazine yet?

 

[tinknme]

So has anyone received their magazine yet?

Still waiting here...........

 

[*KeepMovingForward*]

Oh I posted this on another thread about this mag and see that more people are on this one. Lou Mongello had Tim Foster from Guide to the Magic on his podcast this week and they talked about their magazine. They said it is finished, has gone to press and that we should expect it in 2-3 weeks.

Since your post was on the 6th...I guess we all should be watching our mailboxes for its arrival any day now. I hope something comes before Halloween. I need a Disney fix!

 

[mickeysgirl17]

I've been checking everyday. Nothing yet.