Cast member fired then rehired

[pocomom]

Cast member fired then rehired after tweeting sign about how to respond to guests about gators.
http://www.orlandosentinel.com/busi...or-employee-twitter-fired-20160715-story.html

 

[ronandannette]

Cast member fired then rehired after tweeting sign about how to respond to guests about gators.
http://www.orlandosentinel.com/busi...or-employee-twitter-fired-20160715-story.html

I would LOVE to know how that sign got there. Although many seem to see Disney as some sort of benevolent force, what they actually are is a corporation trying to protect both PR and profit margins. Although they are officially denying any knowledge of it's origin, that sign falls right into what we call "framing the narrative".

 

[MariMama]

I would LOVE to know how that sign got there. Although many seem to see Disney as some sort of benevolent force, what they actually are is a corporation trying to protect both PR and profit margins. Although they are officially denying any knowledge of it's origin, that sign falls right into what we call "framing the narrative".

A manager put it there.

 

[ravenclawtrekkie]

The wording on that sign isn't the best, but I can definitely believe it's something that someone in lower management printed out on their computer and posted in a break area without any real authorization. That happens all the time in a lot of different areas. Even if it was official information, it certainly wouldn't be the only 'white lie' the company asks CMs to tell.

Also, call me a sheep or whatever but I don't see the issue with trying to prevent guests who know literally nothing about alligators from panicking over them. The other day I had to explain to some freaked out lady that no, the little lizards that live all over the place are not baby alligators and can't hurt anything besides small insects.

 

[ronandannette]

The wording on that sign isn't the best, but I can definitely believe it's something that someone in lower management printed out on their computer and posted in a break area without any real authorization. That happens all the time in a lot of different areas. Even if it was official information, it certainly wouldn't be the only 'white lie' the company asks CMs to tell.

Also, call me a sheep or whatever but I don't see the issue with trying to prevent guests who know literally nothing about alligators from panicking over them. The other day I had to explain to some freaked out lady that no, the little lizards that live all over the place are not baby alligators and can't hurt anything besides small insects.

I think it'd be better to prevent guests who know literally nothing about alligators from being hurt by them. That would require some real, balanced information; neither downplaying or over-blowing the actual risk.

 

[minnie mum]

This is old news. Here's a link to just one of several threads on the subject from the day it surfaced.

http://www.disboards.com/threads/cm-getting-fired-over-alligator-sign.3527323/#post-56116209

I'll say the same thing here that I said there. She's undeservedly lucky to have gotten her job back. You DO NOT publish corporate back stage stuff on social media. Any idiot knows that. If she had a problem with the notice, she should have taken it up with her supervisor.

 

[pocomom]

This is old news. Here's a link to just one of several threads on the subject from the day it surfaced.

http://www.disboards.com/threads/cm-getting-fired-over-alligator-sign.3527323/#post-56116209

I'll say the same thing here that I said there. She's undeservedly lucky to have gotten her job back. You DO NOT publish corporate back stage stuff on social media. Any idiot knows that. If she had a problem with the notice, she should have taken it up with her supervisor.

Didn't see it on the community board at all, and new news to me.

I don't think she is lucky. Hiring her back I imagine is part of quick corporate clean-up. They just want this all to go away as fast as possible.

I imagine the sign was made by someone in a lower management position-but it does to me speak to a lack of leadership. They have had time now, of course guests are going to ask about aligators. There should have been official statements clearly communicated to all staff by now.

 

[book_junkie]

She should not have been hired back, and I don't think that after this internship any requests for extensions or other jobs should be granted. She knew the social media policy, she signed it, she broke it. Deal with the consequences. Period.

 

[SC Minnie]

She broke company policy revealing anything backstage. She shouldn't have been rehired. Period.

About the sign in general, eh, doesn't bother me. It wouldn't necessarily be a lie, if they see an alligator they have it removed. So at the time asked one wouldn't know of any present because if they did just as the sign says to say they would request it be removed. They are just trying to have everyone with the same message to guests.

 

[King Schultz]

The young lady took what she felt was a principled stand and knew she could lose her position, and she did. It should have ended there.

While I give her credit for taking said stand, personally I don't see the sign as asking cast members to do or say anything so far out-of-line that it was worth making a big deal over it.

 

[Arielle22]

Disney did this young lady no good by rehiring her. She will think her actions were justified. She will be in for a big surprise when she tries something at her first real job and gets fired. What she was asked to do was allow higher ups to make PR decisions rather than letting the low level employees decide what details to give to the public. This happens every day in businesses.

I am in HR and I have dealt with young people who act so over the top about perceived injustices. One quit because we could not close two hours early on the Friday before a holiday. She went around to say goodbye to the other employees (small office of 15) and started to tell each one about how unscrupulous we are and such an unprofessional employer. I had to go get her from the Controller's office and tell her it was time to leave. She still tried talking to the CFO who walked up. I told her "we all know how you feel so let's go".

When she was gone everyone was laughing at her. Because she didn't see that quitting without notice was not professional either.

In another case of lower level employees sticking their feet in their mouths. Interns fired as a group for trying to change dress code.

https://www.yahoo.com/style/interns-get-fired-en-masse-after-protesting-dress-201632030.html

 

[Geoff_M]

While on one hand I can appreciate the fact that she thought that the recommended response on the sign was misleading, HOW she reacted to the situation is not commendable in my eyes. If she took exception to the sign and felt that she was being asked to "lie" to guests, then she should have talked to a manager about her ethical concerns. She also could have chosen to ignore the sign and provide any guest that asked her about alligators around TSI with a more straightforward answer. If doing so would have then gotten her fired, THEN I think it would have been proper to make a public stink about the sign and her subsequent firing due to her decision to be more ethical with guests.

 

[LAB81018]

There doesn't seem to be any indication she asked for clarification or brought her concerns to higher ups. Just automatically tweeting it was wrong and I don't see a valid reason for her to be rehired.

 

[Nancyg56]

This is old news. Here's a link to just one of several threads on the subject from the day it surfaced.

http://www.disboards.com/threads/cm-getting-fired-over-alligator-sign.3527323/#post-56116209

I'll say the same thing here that I said there. She's undeservedly lucky to have gotten her job back. You DO NOT publish corporate back stage stuff on social media. Any idiot knows that. If she had a problem with the notice, she should have taken it up with her supervisor.

I did not see this before either, but I agree that she was darn lucky. I know given a choice I woudl not have hired her back. She will be in for a rude awakening when she lists Disney on her resume and someone in HR googles her name and Disney.

Say goodbye to that job opportunity.

She should not have been hired back, and I don't think that after this internship any requests for extensions or other jobs should be granted. She knew the social media policy, she signed it, she broke it. Deal with the consequences. Period.

This was just bad form all the way around. I cannot imagine how she will behave when she has a "real" job. SHennanigans like that get you walked right out the door.

 

[rastahomie]

Out of curiosity, if you get fired as a CM (assume it's not for something criminal, like assaulting a guest or stealing), are you forbidden from ever returning as a guest?

 

[minnie mum]

Out of curiosity, if you get fired as a CM (assume it's not for something criminal, like assaulting a guest or stealing), are you forbidden from ever returning as a guest?

Disney isn't going to refuse to take someone's money unless there's a really good reason.

 

[Bluestars]

The employee should never have tweeted the sign. I am sure that was a violation of their company policies. However, the sign definitely told employees to lie if the employees had any knowledge of actual alligator sightings. Encouraging employees to lie is never a good company policy. Even if someone from lower management put up the sign, it's still no excuse. I like WDW, but they blew it when it came to this subject.

 

[Albort]

i dont understand what is wrong with that sign. Its logical because im sure disney tries to keep the gators out, but cant guarantee that the lake is gatorless...
its like saying, when people are mad, u dont say "im sorry," but say "im sorry you are having a bad time."

shouldnt have gotten her job back either.

 

[SureAsLiz]

Out of curiosity, if you get fired as a CM (assume it's not for something criminal, like assaulting a guest or stealing), are you forbidden from ever returning as a guest?

I don't know of anyone who has been terminated that has also been blocked from paid entry, including someone who is a completely restricted rehire (though I'm not sure what happened to end up on that list). I'm sure there is a point of no return though

 

[book_junkie]

I did not see this before either, but I agree that she was darn lucky. I know given a choice I woudl not have hired her back. She will be in for a rude awakening when she lists Disney on her resume and someone in HR googles her name and Disney.

Say goodbye to that job opportunity.




This was just bad form all the way around. I cannot imagine how she will behave when she has a "real" job. SHennanigans like that get you walked right out the door.

You'd be surprised how a lot of people think that a. Things on the internet either don't or shouldn't follow them around for jobs and b. rules like computer and social media and phone policies don't apply to them. I've had to ban cell phones from public service desks, fire people for unauthorized usage of Internet- and these are not just 20-somethings.