Luv2CDisney
Mouseketeer
- Joined
- Aug 18, 2006
- Messages
- 217
We just returned from the CBR. We checked in on 9/21-9/28. We were put in Trinadad South 36. We had 2 rooms. One was clean and the other wasn't. In fact we had 2 different housekeepers. One very good...one not so good. The bedspreads were dirty. The ceiling fan made a horrible sound when it was on. The shutter door to the refrigerator fell off. The shower curtain had mold on it. The remote control was missing for the T.V.
My DH called the front desk they got a manager who corrected everything very quickly. They came and installed a new fan, fixed the door to the refrigerator and brought a new refrigerator. We now had 2 in our room. They did bring new bedspreads in bags too.
The housekeeper in one room was awesome. She made animals everyday and really went out of her way. Her name was Joyce and she was wonderful to my mom who got sick while we were there.
The other housekeeper left no animals except the one duck when we checked in. She did not leave any soap or shampoo for 3 days. It was frustrating. Didn't vacuum the rug. It was frustrating.
My DM who is handicapped had a rough time. We did get a 1st floor room but not a lower bed for her. We had to call and get a step stool for her to get into the bed. It wasn't easy for her. We were so far away from OPR it was frustrating especially for my 80 year old parents. I tried to book a preferred room but was told they were sold out. I put in all the requests and only the non-smoking and first floor were honored.
The food court was crowded but if you went at off times it was ok. We chatted with people who did have free dining and they were having a hard time getting reservations. I know when we made ressies they asked first if we had a dining plan or not. I'm not sure if that made a difference.
When we go back to WDW I think I will try somewhere else if my parents go with us. If we are to go if I can't book a preferred I won't stay there again. We really felt far away from things in Trinadad South.
With all that said I miss Disney and the cast members wishing me a magical day. In fact my daughter came to me last night with all her money in her bank and said this is for our next trip.
How sweet is that
My DH called the front desk they got a manager who corrected everything very quickly. They came and installed a new fan, fixed the door to the refrigerator and brought a new refrigerator. We now had 2 in our room. They did bring new bedspreads in bags too.
The housekeeper in one room was awesome. She made animals everyday and really went out of her way. Her name was Joyce and she was wonderful to my mom who got sick while we were there.
The other housekeeper left no animals except the one duck when we checked in. She did not leave any soap or shampoo for 3 days. It was frustrating. Didn't vacuum the rug. It was frustrating.
My DM who is handicapped had a rough time. We did get a 1st floor room but not a lower bed for her. We had to call and get a step stool for her to get into the bed. It wasn't easy for her. We were so far away from OPR it was frustrating especially for my 80 year old parents. I tried to book a preferred room but was told they were sold out. I put in all the requests and only the non-smoking and first floor were honored.
The food court was crowded but if you went at off times it was ok. We chatted with people who did have free dining and they were having a hard time getting reservations. I know when we made ressies they asked first if we had a dining plan or not. I'm not sure if that made a difference.
When we go back to WDW I think I will try somewhere else if my parents go with us. If we are to go if I can't book a preferred I won't stay there again. We really felt far away from things in Trinadad South.
With all that said I miss Disney and the cast members wishing me a magical day. In fact my daughter came to me last night with all her money in her bank and said this is for our next trip.
