I decided two days into my stay at SSR in January to rent a car. I tried calling the National location at the Wyndham which is just across the street fromm SSR. The girl who answered to phone kept putting me on hold, endlessly (like 15 minutes at a time). Finally, I just walked over to the Wyndham, only to find "Amy" chatting on her cell phone. She then informed me that they had no cars to rent until the next day, While walking back to SSR, I called National, and got a car at the Car Care Center. I scheduled my shuttle pick-up for 10:20, was promptly picked up, and was back at SSR before 11 with the car.