Can't log in to Disney + account

spacemermaid

DIS Veteran
Joined
Sep 4, 2008
Hi all,
I've been trying unsuccessfully all morning to log in to my Disney+ account. I've tried logging in on both my Toshiba Smart TV and on my desktop computer, and I keep getting a "something went wrong, please try again later" message. Is this happening to anyone else? Were you finally able to log in?
 

BrianL

Doom Buggy Driver
Joined
Jul 24, 2013
Hi all,
I've been trying unsuccessfully all morning to log in to my Disney+ account. I've tried logging in on both my Toshiba Smart TV and on my desktop computer, and I keep getting a "something went wrong, please try again later" message. Is this happening to anyone else? Were you finally able to log in?
It's just an overwhelming amount of traffic. Keep trying.
 
  • Bill007

    Mouseketeer
    Joined
    Jan 16, 2018
    I'm getting the same message on my laptop and iPhone. I got in initially but now I can't get in. I think the bugs are still being worked out.
     

    RangerPooh

    DIS Veteran
    Joined
    Aug 6, 2005
    Yup, been experiencing it all morning. Usually I can log in but can;t move beyond that. Assuming everyone is trying to log on and will be like this for the first few weeks.
     

    twistedarts

    Earning My Ears
    Joined
    Nov 12, 2019
    still cant do anything in disney plus even help center is broken been in live chat an hour so far no response cant even access account info. not gonna lie this is a little disappointing
     

    Helvetica

    DIS Veteran
    Joined
    Apr 24, 2018
    My advice is to stop trying and do something else for now.

    Too many people are trying to log in all at once and it's going take a little bit for it to calm down.
     
  • Toad_Passenger

    Wild Ride Dreamer
    Joined
    Feb 17, 2009
    I received a Code 86 which says my account has been blocked. 2.5 hours on hold to basically be told (by someone who didn't even know the code I was referencing) that everything should, "clear up in an hour." I'm so angry right now. They have a lot of money from me for a 3-year prepaid plan and I can do jack squat with it right now.
     

  • Connect

    Disney News and Updates

    Get Daily Email Updates

    DIS INSTAGRAM

    Top