Can't get into mypoints

Discussion in 'Disney Rewards Programs' started by Tiggerish, Sep 2, 2007.

  1. Tiggerish

    Tiggerish DIS Veteran

    Aug 17, 1999
    All I get is the "Internet Explorer cannot display the webpage" screen when I try to go to the site. Also the email I get from mypoints does not fully load, the boxes have blank spots or red X's so I cannot do any offers.

    I can get into other programs and I can get into mypoints on my office computer so it seems to be an issue within my home computer.

    Does anyone know what I need to do? Thanks for any help.
  2. FloridaGrandma

    FloridaGrandma Mouseketeer

    Apr 5, 2004
    The first thing I always do is to dump all the Temporary Internet Files. (I only dump my Cookies as a last resort.)

    Run your Norton or McAfee or whatever you have for a virus program.

    Next run Ad Aware or whatever you prefer to get rid of adware and spyware. Then I reboot.

    Hopefully that will straighten everything out.

    Good Luck!


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