Cannot purchase ticket at all if one day sold out?

[DavidNYC]

Is this intended or a glitch? Say Monday has no park pass reservations for any park but you want to go Saturday - Saturday other than Monday. Neither Disney nor UT let’s you purchase a ticket that includes the sold out day. That seems ludicrous. Has that ever been addressed by Disney???

 

[boredghost]

I’d imagine it is intentional. Makes sense, why sell passes when 1) there is no park available & 2) it is so last minute. The number of people who would buy tickets and be upset when they couldn’t attend the park Monday probably out weighs the few who are buying a week long ticket for the multi-day savings knowing they can’t attend a park on Monday.

 

[Brian Noble]

Based on the website language I’d guess it is intentional as well.

Please Select a New Start Date
The date range you selected includes Feb 21, 2022, which is not available. Please pick a new start date for your 4-day ticket. Keep in mind, your selection includes 7 valid calendar days so you have the flexibility to visit the theme parks on non-consecutive days.

 

[Princess Disney Mom]

A way around this, though would be more expensive is to buy one day tickets for the days that are available.

 

[DisneyFive]

This is crazy. We all know that ticket prices (per day) go WAY down the longer you stay. Having to split ticket purchases can have a HUGE impact on ticket costs.



Dan

 

[Epcot Forever Forever]

That’s a change. Previously if you had enough valid days in your window it would let you buy. Have you called? The phone agents can do things you can’t do online. Worth a shot if the alternative is no trip.

 

[Shughart]

This is crazy. We all know that ticket prices (per day) go WAY down the longer you stay. Having to split ticket purchases can have a HUGE impact on ticket costs.



Dan

Waiting till the last minute makes Disney more money. I don't see them rushing to change it.

 

[scrappinginontario]

Since park reservations were put in place in summer 2020, a ticket will not be sold for a sold-out day or for a series of days if any of those days has no park availability.

That being said, availability changes often so it's good to monitor for availability.

 

[DavidNYC]

Since park reservations were put in place in summer 2020, a ticket will not be sold for a sold-out day or for a series of days if any of those days has no park availability.

That being said, availability changes often so it's good to monitor for availability.

It's not for me - just saw it and was shocked. I can understand not allowing ticket purchases if there aren't enough days available in your usage window but to disallow someone to plan a non-park day when one day out of 10 has no availability is crazy. Just when I think Disney can't show more contempt for it's guests.

And as for the arguments it stops people from being upset about buying tickets and then finding a day is sold out - the site is clear now to check availability in advance. Who this really screws are people who need to add a person, or shift vacation days by a day and aren't permitted to do so at all even though there is availability for all days they want to go.

 

[DisneyFive]

I just ran the numbers. I chose June 1st as the starting date. For example, let's say Saturday June 4th is sold out.

If you could purchase a 7 day base ticket that was able to span a day that was sold out, that 7 day ticket is $569.59, even though you can't use a day (unless it opens up)

If you have to purchase two 3 day tickets, the June 1-3 cost is $386.19 and the June 5-7 is $389.19, so $775.38 total

That's a $205.79 difference, per guest, for one less day.

Multiply that for a family of 4 and it's an over $820 adder for the same days.

Maybe there are ways to get around this by adjusting your starting day? For instance, a 7 days ticket allows for any 7 usage days for 10 days from the tickets start date.

Dan

 

[dez1978]

While I understand it I also think its stupid. If I am going to be there 7 days, but want to do parks only 5 days, then the sold out day can be my rest day.

 

[dez1978]

A simple fix would be to have a little acknowledgement thing that you had to check before purchase where you acknowledged that not all days during your stay had available reservations, and no refunds would be offered. Would it make everyone happy? no. But it would cover Disney's butt while allowing you to purchase tickets and plan around the days where no reservations are open.

 

[PaladinButters]

And as for the arguments it stops people from being upset about buying tickets and then finding a day is sold out - the site is clear now to check availability in advance.

Have you met the general public? They do not read no matter how many pop-ups, capital, bold letters, larger font, click to acknowledge, highlighted in bright colors words you use.

 

[Mrs.AMC]

I don't think it's intentional. I think they just didn't think it through to realize someone can be there 10 days and only want an 8 day ticket. (as an example) so a sold out day isn't an issue.
No one bothered to notice that if any of those 10 days are sold out the system won't allow someone to buy an 8 day ticket. I mean, it goes without saying this guest plans off days where they aren't going to a park. I know programming is not Disney IT's strong suit but surely there's a way to cross check length of stay to days of tickets and allow someone to purchase.

There are quite a few things that the reservation system is messed up with.
Another is mixtures of AP guests and ticketed guests in a single hotel room. The current system does not allow said guests to book park reservations together or even offer them the same pool of reservations to book from. It got us over Christmas when the AP holders could book all days but the ticketed guests found some days sold out. Someone with the same resort reservation confirmation number should be booking from the same pool of reservations no matter what their ticket media is.

 

[Mrs.AMC]

I just ran the numbers. I chose June 1st as the starting date. For example, let's say Saturday June 4th is sold out.

If you could purchase a 7 day base ticket that was able to span a day that was sold out, that 7 day ticket is $569.59, even though you can't use a day (unless it opens up)

If you have to purchase two 3 day tickets, the June 1-3 cost is $386.19 and the June 5-7 is $389.19, so $775.38 total

That's a $205.79 difference, per guest, for one less day.

Multiply that for a family of 4 and it's an over $820 adder for the same days.

Maybe there are ways to get around this by adjusting your starting day? For instance, a 7 days ticket allows for any 7 usage days for 10 days from the tickets start date.

Dan

Adjusting start day is a good idea. Depending on where the sold out day falls it may work.

 

[lanejudy]

Who this really screws are people who need to add a person, or shift vacation days by a day and aren't permitted to do so at all even though there is availability for all days they want to go.

If someone finds themselves is in one of these hypothetical situations -- WDW has worked with the individual on a case-by-case basis. If it's obvious the person has plans, already had park reservations, etc. and simply wants to add another day later in the week, they can over-ride it.

 

[Mrs.AMC]

If someone finds themselves is in one of these hypothetical situations -- WDW has worked with the individual on a case-by-case basis. If it's obvious the person has plans, already had park reservations, etc. and simply wants to add another day later in the week, they can over-ride it.

The worse thing now is it takes a phone call unless you do it last minute and are already at the parks. Phone calls are an adventure all upon itself.

 

[Mrs.AMC]

Is this intended or a glitch? Say Monday has no park pass reservations for any park but you want to go Saturday - Saturday other than Monday. Neither Disney nor UT let’s you purchase a ticket that includes the sold out day. That seems ludicrous. Has that ever been addressed by Disney???

Do any of the other ticket broker sites allow it?

 

[IndyToThere]

Is it possible to just choose a different range on the ticket purchase, and then when you make your park reservations in MDE you choose the price difference (if there is a price difference)? How locked-in are those date selections when you buy from UT?

 

[Mrs.AMC]

Is it possible to just choose a different range on the ticket purchase, and then when you make your park reservations in MDE you choose the price difference (if there is a price difference)? How locked-in are those date selections when you buy from UT?

When purchasing through UT, not sure. I know I purchased tickets through MDE for last December and we adjusted our arrival day. I was able to go in and modify the tickets I'd already bought. I changed their start date one time and another time I added a day. If you bought the tickets elsewhere and linked them to MDE it may not be so simple to do that. But I definitely had to adjust the start date to book park passes for a date earlier than the initial day I had them start