Cancelling LMT Tickets

[Littleprincess2010]

Has anyone cancelled their LMT tickets before? We've decided that we're going to go with 6 days instead of 5 and we need to cancel our tickets.

Does anyone know how long it takes for them to refund the money back to the credit card?

 

[ConnieB]

Might be easier just to do an upgrade once you get to the park.

 

[Littleprincess2010]

Might be easier just to do an upgrade once you get to the park.

THe only issue with that is if we buy them now its only a $32 per person difference but if we upgrade at the park its a $66 per person!!

 

[DisneyMomma81]

I'm fairly certain that as long as you use your PH prior to upgrading it you get the maximum value of the ticket.... So use it to get into the park on day one and then upgrade.

 

[Littleprincess2010]

I'm fairly certain that as long as you use your PH prior to upgrading it you get the maximum value of the ticket.... So use it to get into the park on day one and then upgrade.

This would be great, can anyone confirm this? Then its only a $5 difference between ticket prices. I'd even be happy to just pay the $30pp that we'd pay to upgrade from LMT's $190 5-day to Disney's $216 6-day passes.

 

[Littleprincess2010]

Ok, so we decided to cancel our tickets and my husbands adventure went something like this;

Hubby: Hi there, I'd like to talk to someone about cancelling our tickets.

CSR: Ok sir, let me get all your information.

Hubby: *Gives him all our info*

CSR: Ok Sir, can you hold while I check our cancellation policy?

Hubby: Sure.

*Click* CSR hangs up on hubby

Hubby calls back and goes through the same speil again, and once again *click* he gets hung up on!!

At this point my, normally, sweet husband is fed up. He calls back one last time and tells the newest CSR guy to please not hang up on him and we want to cancel our tickets. The CSR was really good and got all the info in and didnt hang up on my hubby , at the end of the convo myhubby asks for a confirmation email to be sent to our email (same email they have been sending stuff to for 2 months) and the CSR tells him he should receive it within the hour......... waiting............waiting..............still waiting............

Well, its been 16 hours and still no confirmation email Hubby will be calling back later to find out where our cancellation confirmation ended up.

A note to future LMT users, don't buy your tickets until you're done waffling about how many days you want to spend in the parks