Cancellation Policy during COVID and payment due date for packages

[lizaisabel]

What’s the current policy for last payment and the cancellation policy during COVID up to December.

 

[Dave006]

The last payment should be back to 30 days but a very flexible cancellation policy up to the date of check-in. You can always chat or call if you have further questions.

https://disneyworld.disney.go.com/experience-updates/resorts/(Near the bottom of the web page)

Rooms and Packages

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through April 30, 2021. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.

Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

Dave

 

[lizaisabel]

Thank you! However, I contacted Disney by phone and they confirmed that up to December 2020 the payment is due up to one week before arrival date.

 

[Kaotica]

Thank you! However, I contacted Disney by phone and they confirmed that up to December 2020 the payment is due up to one week before arrival date.

Hi! so we don't have to pay the usual 30 days before? Thanks for any info you have!

 

[lizaisabel]

Hi! so we don't have to pay the usual 30 days before? Thanks for any info you have!

Yes. At least up to December. In January 2021 return the 30 day policy!

 

[Kaotica]

Yes. At least up to December. In January 2021 return the 30 day policy!

thanks for the info! I have a trip booked for dec 12 but lord knows whats gonna happen between now and then.

 

[Wendysofftoneverland]

If you cancel after Magicbands have been sent, are you charged for the Magicbands?

 

[GADisneyDad14]

If you cancel after Magicbands have been sent, are you charged for the Magicbands?

No.

 

[Wendysofftoneverland]

No.

Thanks. Some of our party may not be able to come, and the bands arrived almost a month prior to check in. Which is usually exciting, except in covid uncertainty.

 

[KNovacovschi]

Yes. At least up to December. In January 2021 return the 30 day policy!

Actually it’s in effect until April 30, 2021

 

[MinnieMSue]

Actually it’s in effect until April 30, 2021

i thought the cancel until the day of was until April 30 but paying reverts to 30 days for a package at the beginning of next year. That is what I was told anyway

 

[KNovacovschi]

i thought the cancel until the day of was until April 30 but paying reverts to 30 days for a package at the beginning of next year. That is what I was told anyway

Gotcha

 

[lacy1101]

I just want to make sure I understand . . . our check-in date is 12/03/20. We can cancel up to that date with no cancellation fee, correct? And do you have to show proof of a positive COVID test or exposure? And I'm assuming the same thing would apply if we rescheduled, no change fee of $50?

 

[Marthasor]

I just want to make sure I understand . . . our check-in date is 12/03/20. We can cancel up to that date with no cancellation fee, correct? And do you have to show proof of a positive COVID test or exposure? And I'm assuming the same thing would apply if we rescheduled, no change fee of $50?

Correct - no change or cancellation fees. You do not have to provide proof of any tests or exposure.