Disney has posted rules and info on their up coming UK cruises which may give us an idea what our sailing maybe like. If they post info for our cruise I’ll change this info to ours.
https://disneycruise.disney.go.com/why-cruise-disney/experience-updates/on-the-ship/
Health & Wellness
Our approach emphasizes a combination of measures to help promote healthy and safety on our ships.
These measures include:
- COVID-19 Vaccination: In order to sail, Guests 18 years of age and older must be fully vaccinated against COVID-19, as defined by the National Health Service (NHS). The NHS currently defines “fully vaccinated” as 7 days after the final dose. Disney Cruise Line will contact Guests prior to sailing with instructions on how to show proof of this vaccination status.
- Pre-Trip COVID-19 Testing: Guests under 18 years of age are not required to be vaccinated, but must provide proof of a negative COVID-19 PCR test result (paid for by the Guest) taken between 5 days and 24 hours prior to the date you set sail. Disney Cruise Line has secured a special discounted rate through a third-party vendor for PCR tests and will contact Guests prior to sailing with instructions on how to complete and submit their test results. Guests may obtain their PCR test from the third-party vendor or any qualified testing supplier.
- Embarkation COVID-19 Testing: All Guests, including those who have been vaccinated, are required to undergo an antigen COVID-19 rapid test administered by a third party in the terminal prior to boarding. Anyone testing positive will undergo a second test to verify the results. All tests administered at the terminal will be at the expense of Disney Cruise Line. Guests with positive COVID-19 test results, as well as those in their travel party, will be denied boarding.
- Temperature Checks and Questionnaires: Daily temperature checks and health questionnaires are required for all Guests and Crew Members.
- Face Coverings: Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine. Please bring your own face coverings and wear them at all times, except when dining, swimming or in your stateroom. You may temporarily remove your face covering while actively eating, drinking or taking an outdoor photo, but you must be stationary and maintain appropriate physical distancing during this time. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations.
- Hand Sanitizers: The number of hand-sanitizing stations has increased throughout our ships.
- Signage: Additional signage has been installed highlighting recommendations from health authorities on social distancing, coughing etiquette and proper handwashing.
- Reduced Guest Capacity and Physical Distancing: Considering guidance from the UK government, health authorities and medical experts, we're reducing overall Guest capacity in our terminal and aboard our ships, and modifying our experiences to promote physical distancing.
- Reimagined Experiences: While some experiences have been modified to accommodate new health and safety measures, you can be sure entertainment to inspire is always front-and-center for the entire family. Our ships are overflowing with magic—from Characters delighting Guests in new and entertaining ways to West-End-style spectaculars.
- World-Class Dining: While self-service buffets have been temporarily paused, we’re serving up diverse global cuisines and classic casual bites inside themed restaurants peppered with Disney magic. Quick-service food and beverage locations still offer all-you-care-to-eat treats with service attendants available to help you satisfy your cravings at select times.
- Onboard Medical Capabilities: While we are taking a multi-layered approach to help promote health and well-being, we have a plan for managing any suspected or confirmed case of COVID-19. We are adding a Public Health Officer and staffing our ships with nurses and physicians experienced in emergency or critical care and certified in advanced cardiac care and life support. We have developed protocols for screening for and responding to symptoms of COVID-19. Medical facilities are equipped with isolation, monitoring care, ventilators, oxygen, laboratory and pharmacy services. The ship’s medical staff adheres to the requirements of the American College of Emergency Physician Health Care Guidelines for Cruise Ship Medical Facilities.
Enhanced Cleaning
We've updated our protocols for cleanliness throughout our ships.
These procedures include:
- Enhanced Cleaning: Building on our existing standards of cleaning with heightened protocols, we’re increasing the frequency of cleaning with disinfecting products that meet guidelines for use against coronaviruses, bacteria and other pathogens. Extra attention will be given to high-touch areas such as handrails, doorknobs and elevator buttons, as well as children’s facilities and other common spaces.
- Modified Housekeeping: Staterooms will receive deep cleaning treatments between voyages, in addition to twice-daily housekeeping service during each voyage. All linens will be washed at high temperatures for extended cycle times and high-touch loose soft goods—such as sofa pillows and paper stationery—have been removed.
- Air Purification: All ships will be equipped with a new purification system that cleans both air and surface areas using a process called ionization. We are also increasing the circulation of fresh air on board our ships, and all HVAC air filters have been upgraded to MERV-13 high efficiency grade, which can remove very small particles. Additionally, each stateroom maintains singular air circulation, eliminating the need for air intake from adjacent common areas.
Innovative Technology
We’re harnessing the power of the Disney Cruise Line Navigator app to promote physical distancing for all on board.
New features of the Disney Cruise Line Navigator app include:
- Mandatory Daily Health Questionnaire: Receive a daily notification and link to complete the required daily health screening for everyone in your stateroom.
- Guest Services Live Chat: Reduce contact with others and get the answers you’re looking for with our new live chat feature that lets you communicate directly with Guest Services and our Dining team.
- Virtual Queue: In an effort to promote physical distancing and make planning easier, capacity at select venues—like the Goofy’s Pool Deck Area and AquaLab Deck Area—will be managed via our new, easy-to-use virtual queue system.
- Advance Reservations for Complimentary Experiences: To help manage capacity and meet physical distancing requirements, you’ll need to reserve complimentary experiences—such as showtimes for our West-End-style live shows, time in the youth clubs and visits to the gym—beginning 30 days prior to setting sail directly through the app.
- Mandatory Emergency Drill: To promote social distancing on board the ship, you are required to participate in the Mandatory Emergency Drill by using the app to check in at your designated Assembly Station.
Things to Bring
Here are some important things you’ll need to pack and bring with you for your upcoming cruise.
COVID-19 Vaccination and Testing
- COVID-19 Vaccination: In order to sail, Guests 18 years of age and older must be fully vaccinated against COVID-19, as defined by the National Health Service (NHS). The NHS currently defines “fully vaccinated” as 7 days after the final dose. Disney Cruise Line will contact Guests prior to sailing with instructions on how to show proof of this vaccination status.
- Pre-Trip COVID-19 Testing: Guests under 18 years of age are not required to be vaccinated, but must provide proof of a negative COVID-19 PCR test result (paid for by the Guest) taken between 5 days and 24 hours prior to the date you set sail. Disney Cruise Line has secured a special discounted rate through a third-party vendor for PCR tests and will contact Guests prior to sailing with instructions on how to complete and submit their test results. Guests may obtain their PCR test from the third-party vendor or any qualified testing supplier.
- Embarkation COVID-19 Testing: All Guests, including those who have been vaccinated, are required to undergo an antigen COVID-19 rapid test administered by a third party in the terminal prior to boarding. Anyone testing positive will undergo a second test to verify the results. All tests administered at the terminal will be at the expense of Disney Cruise Line. Guests with positive COVID-19 test results, as well as those in their travel party, will be denied boarding. Read Our Privacy Policy.
Face Coverings
Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine. Please bring your own face coverings and wear them at all times, except when dining, swimming or in your stateroom. You may temporarily remove your face covering while actively eating, drinking or taking an outdoor photo, but you must be stationary and maintain appropriate physical distancing during this time. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations. All face coverings should fully cover an individual’s nose and mouth and allow the Guest to remain hands-free; fit snugly but comfortably against the side of the face; be secured with ties or ear loops; and be made of breathable material, either disposable or reusable. At this time based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings.
Luggage
We strongly recommend all bags and luggage be checked in. All checked luggage will undergo a sanitation process. Please note: Guests 18 years of age and older are allowed to bring a maximum of 2 bottles of wine or one 6-pack of beer in their carry-on luggage. Additional alcohol beyond this limit or discovered in checked luggage will be discarded.
Learn more about boarding requirements on Embarkation Day.
Special Needs
If you are a Guest with special needs, please contact Disney Cruise Line Special Services
via email or by calling 0800 171 2317 at least 30 days prior to your sail date for more information.
Additional Resources
Please be sure to review the following information before you make your way to the cruise terminal.
Things to Do
Here’s what you’ll need to take care of as you get ready for your upcoming sailing.
Download the Disney Cruise Line Navigator App
If you haven’t done so already, be sure to
download the latest version of our app on your mobile device, with location services and notifications enabled. Not only can you review your reservation details, check in and schedule a port arrival time effortlessly using the Disney Cruise Line Navigator app, we’ve also recently enhanced the app in our ongoing effort to promote physical distancing on the ship. By using the latest version, you’ll be able to make the required advance reservations that are necessary for select complimentary activities, such as attending our West-End-style shows, participating in youth activities and working out at the fitness center—as well as reserve premium experiences like beverage tastings and dinner at Palo. On board, you can also communicate directly with Guest Services and other onboard teams via our new live chat feature, and use our new virtual queue system to easily reserve time at the Goofy’s Pool Deck Area and AquaLab Deck Area.
Complete Online Check-In
Please complete your Online Check-In at least one day prior to the date you set sail. This step-by-step process includes filling out important cruise documents, in addition to selecting a port arrival time, which you’ll need to do before you make your way to the terminal. Please note: All Guests and
Castaway Club Members—including Platinum Members—are required to select a port arrival time before making their way to the cruise terminal. Completing Online Check-In in advance helps in physical distancing efforts and reduces the time at the cruise terminal before you board the ship. In order to promote physical distancing, Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time.
Begin Online Check-In.
Complete the Pre-Trip Embarkation Health Questionnaire
All Guests are required to complete a health questionnaire online prior to arriving at the terminal. The form can be found on the
Disney Cruise Line Navigator App on Embarkation Day.
Read our Privacy Policy.
Reserve Complimentary Activities
You are required to reserve your spot for popular complimentary activities, including showtimes for our West-End-style shows, fitness center and yoga sessions, and time at the youth clubs. Reservations can be made
online or through the
Disney Cruise Line Navigator app on a first-come, first-served basis, beginning 30 days and up to two days prior to the date you set sail. While we do not recommend you wait, remaining reservation times can be booked on the ship through the app (pending availability).
Reserve Premium Activities
Premium activities—experiences that are not included in the cruise fare, such as adult-exclusive dining and beverage tastings—can be reserved online or through the Disney Cruise Line Navigator app. The booking window is based on your Castaway Club membership level: Platinum Castaway, 120 days prior to sailing; Gold Castaway, 105 days prior to sailing; Silver Castaway, 90 days prior to sailing; and first-timers, 75 days prior to sailing. Cruise reservations must be paid in full in order to book premium activities. Keep in mind, new inventory may become available at any time. Be sure to check online or on the app for the latest updates.
Things to Keep in Mind
Here are some key things to be aware of as you prepare for your cruise.
Book Your Next Cruise with Confidence
Enjoy peace of mind when booking your Disney Magic at Sea UK staycation sailing this summer, knowing there are options available that allow you to change or cancel your booking flexibly.
View important details.
Flexible Refund Policy
Within 14 days of the sailing, booked Guests with COVID-19-related health concerns (symptoms or exposure) can receive a full refund without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date. Standard prevailing rates will apply.
View important details.
Health Advisory
Before leaving home, be sure to check the temperatures of everyone in your party—including yourself—as an extra layer of precaution. Everyone arriving at the terminal will have their temperature checked. Based on guidance from the UK government, health authorities and medical experts, anyone displaying a temperature of higher than 38°C at the cruise terminal will be directed to an additional location for rescreening. A Guest with a temperature of higher than 38°C—in addition to everyone in the Guest’s traveling party—will not be allowed to sail.
Top Things You’ll Need to Know
Please read this information carefully and be sure to check back 24 hours prior to your sail date as some information may change.
COVID-19 Vaccination and Testing
- COVID-19 Vaccination: In order to sail, Guests 18 years of age and older must be fully vaccinated against COVID-19, as defined by the National Health Service (NHS). The NHS currently defines “fully vaccinated” as 7 days after the final dose. Disney Cruise Line will contact Guests prior to sailing with instructions on how to show proof of this vaccination status.
- Pre-Trip COVID-19 Testing: Guests under 18 years of age are not required to be vaccinated, but must provide proof of a negative COVID-19 PCR test result (paid for by the Guest) taken between 5 days and 24 hours prior to the date you set sail. Disney Cruise Line has secured a special discounted rate through a third-party vendor for PCR tests and will contact Guests prior to sailing with instructions on how to complete and submit their test results. Guests may obtain their PCR test from the third-party vendor or any qualified testing supplier.
- Embarkation COVID-19 Testing: All Guests, including those who have been vaccinated, are required to undergo an antigen COVID-19 rapid test administered by a third party in the terminal prior to boarding. Anyone testing positive will undergo a second test to verify the results. All tests administered at the terminal will be at the expense of Disney Cruise Line. Guests with positive COVID-19 test results, as well as those in their travel party, will be denied boarding. Read Our Privacy Policy.
Complete Online Check-In
You must complete the required Online Check-In process at least one day prior to the date you set sail. This step-by-step process includes filling out important cruise documents and selecting a port arrival time. Completing Online Check-In will help in physical distancing efforts and reduce the time at the cruise terminal before you board the ship.
Begin Online Check-In.
Port Arrival
Here’s what you need to know as you arrive at the cruise terminal.
Arrive On Time
To aid with physical distancing in the terminal and reduce the time needed to board the ship, Guests should complete their
Online Check-Inand select a required port arrival time at home.
Please note: All Guests and Castaway Club Members—including Platinum Members—are required to select a port arrival time before making their way to the cruise terminal.
For the health and well-being of everyone, Guests are not permitted at the terminal or in parking areas before their scheduled port arrival time.
Inside the Cruise Terminal
Here’s what you need to know as you make your way into the cruise terminal.
Face Coverings
Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine. Please bring your own face coverings and wear them at all times, except when dining, swimming or in your stateroom. You may temporarily remove your face covering while actively eating, drinking or taking an outdoor photo, but you must be stationary and maintain appropriate physical distancing during this time. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations. All face coverings should fully cover an individual’s nose and mouth and allow the Guest to remain hands-free; fit snugly but comfortably against the side of the face; be secured with ties or ear loops; and be made of breathable material, either disposable or reusable. At this time based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind not acceptable face coverings.
Luggage
We strongly recommend all bags and luggage be checked in. All checked bags will undergo a sanitization process. Guests 18 years of age and older are allowed to bring a maximum of 2 bottles of wine or one 6-pack of beer in their carry-on luggage. Additional alcohol beyond this limit or discovered in checked luggage will be discarded.
Embarkation Day Health Questionnaire
All Guests are required to complete a health questionnaire prior to arriving at the port. The form can be found on the
Disney Cruise Line Navigator Appon Embarkation Day. A secondary screening by a health care professional may be required based on the answers provided in the health questionnaire.
Temperature Check
All Guests will undergo a temperature screening prior to boarding the ship. Based on guidance from health authorities, anyone displaying a temperature higher than 38°C will be directed to an additional location for rescreening. A Guest with a temperature higher than 38°C—in addition to everyone in the Guest’s traveling party—will not be allowed to sail.
Special Needs
Are you a Guest with special needs? Please contact Disney Cruise Line Special Services
via email or by calling 0800 171 2317 at least 30 days prior to your sail date for more information.
Getting on the Ship
Here’s what you need to know as you board the ship for the very first time.
Stateroom and Mandatory Emergency Drill
Your stateroom will be ready at 4:00 PM. But before heading there, you will need to take part in our Mandatory Emergency Drill. Using the
Disney Cruise Line Navigator App, everyone assigned to your stateroom will go to a designated Assembly Station and check in before setting sail. In addition, a Safety Information video will be broadcast across all monitors throughout the ship, on all staterooms televisions and will also be available to view via the Disney Cruise Line Navigator app throughout your voyage.
Activities
View the
Disney Cruise Line Navigator app for a list of offerings available to you and your family on board the ship.
Dining
Feeling hungry before dinner? Check the
Disney Cruise Line Navigator appafter boarding to see the lunchtime selections available. Quick and casual-dining offerings will also be available at the ship’s many outdoor eateries on the upper decks. Please note, all self-service buffets are temporarily closed.
In an effort to promote physical distancing inside and outside our dining rooms, our friendly Crew will greet Guests as they arrive at each venue and help to promote proper physical distancing between travel parties. For dinner, Guests will be assigned to the same table and service team, with one family or travel party per table. Preassigned locations and dinner times can be found on the Disney Cruise Line Navigator app, and are also printed on the Key to the World cards located in each stateroom. Guests can continue to choose first or second seating times when booking their cruise. Additional offerings for breakfast, lunch and snacks can be found on the
Disney Cruise Line Navigator app.
Departure Time
To support increased shipboard cleaning and disinfecting, the ship’s scheduled departure time will be 7:00 PM.
Health & Safety Measures
Considering guidance from the UK Government, health authorities and medical experts, the Cruise Lines International Association (CLIA) and the UK Chamber of Shipping, we’re reducing Guest capacity aboard our ships, while incorporating important health and safety-related measures, including:
Mandatory Daily Health Questionnaire
You will be required to complete a daily health screening questionnaire via the Disney Cruise Line Navigator App on behalf of every Guest in your stateroom. Each day, via the app on your smartphone, you’ll receive a daily notification and link to complete the health questionnaire.
Mandatory Daily Temperature Check
Daily temperature checks are required for all Guests and Crew. Crew Members will be stationed at the entrances to the dining rooms during lunch to take your temperature. Guests displaying a temperature higher than 38°C will be referred to the onboard Medical Center.
Signage and Ground Markings
New signs and ground markings have been installed to help Guests better navigate common areas while practicing physical distancing between travel parties.
Physical Barriers
Where it may be difficult to maintain physical distancing guidelines, physical barriers—like plexiglass—have been added throughout the ship.
Enhanced Cleaning
Building on our existing protocols of cleaning, extra attention will be given to high-touch areas such as handrails, doorknobs and elevator buttons; youth spaces, dining rooms and other common spaces; and inside all staterooms. In addition, all Guest areas will undergo a deep cleaning nightly.
Hand Sanitizers
Additional hand-sanitizing stations have been placed throughout the ship.
Face Coverings
Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine. Please bring your own face coverings and wear them at all times, except when dining, swimming or in your stateroom. You may temporarily remove your face covering while actively eating, drinking or taking an outdoor photo, but you must be stationary and maintain appropriate physical distancing during this time. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations. All face coverings should fully cover an individual’s nose and mouth and allow the Guest to remain hands-free; fit snugly but comfortably against the side of the face; be secured with ties or ear loops; and be made of breathable material, either disposable or reusable. At this time based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings.
Disney Cruise Line Navigator App
First things first: If you haven’t done so already, you’ll need to download the latest version of our app on your mobile device, with location services and notifications enabled, to take advantage of all the new program enhancements and updates available to you on your Disney cruise, including:
Mandatory Daily Health Questionnaire
Receive a daily notification and link to complete the required daily health questionnaire for everyone in your stateroom.
Advance Reservations for Complimentary Activities
Reserve complimentary activities—including showtimes for our West-End-style shows, fitness center and yoga sessions, and time at the youth clubs—in advance through the app. In addition, you can make reservations for select premium activities—including beverage tastings and specialty dining at Palo—through the app before setting sail.
Virtual Queue
To help accommodate physical distancing and to make the most of your time, you're required to use our new virtual queue that makes planning popular cruise experiences—like accessing the Goofy’s Pool Deck Area and AquaLab Deck Area—easier.
Live Chat
Reduce contact with others and get the answers you’re looking for with our new live chat feature that lets you communicate directly with a Crew Member—including those from our Guest Services and Dining teams—via the app.
Digital Receipts
You can review recent transactions and purchases directly via the app.
Details You Need
View menus, schedules, venue descriptions and locations, and more.
Exploring Made Easy
Find what you’re looking for quickly with deck plans that show the restaurants, shops and more near you.
Enchanting Entertainment
With a West-End-style stage show, entertaining variety acts and Disney movies, our ships are overflowing with magic. While some experiences have been temporarily modified to promote health and safety, you can be sure entertainment to inspire is always front-and-center for the entire family.
Live Shows in the Walt Disney Theatre
- Reserved Show Times: In order to watch a live stage show inside the Walt Disney Theatre, Guests must reserve a show date and arrival time. Reservations can be made online or through the Disney Cruise Line Navigator app on a first-come, first-served basis beginning 30 days prior to the date you set sail.
- Show Schedules: To promote physical distancing, each itinerary will offer one West-End-style live show performed multiple times with reduced capacity. 4-night cruises will also include an additional live variety show. Be sure to check the Disney Cruise Line Navigator app30 days before setting sail for more information.
- Physical Distancing: Seating in the Walt Disney Theatre will be organized to include empty rows and seats between parties to promote physical distancing.
Character Experiences
Everybody knows: Disney Characters love to cruise, too! Be on the look-out for many popular Disney pals throughout your voyage—there’s more than ever before!
Character Interactions
Disney Characters will interact with Guests from a safe distance in new and entertaining ways; however, close-up encounters and autographs have been temporarily paused.
Surprise Experiences
Disney Characters will be popping up for surprise appearances throughout the ship.
Disney Character Photos
Although close-up interactions with Disney Characters have been temporarily paused, there will be plenty of opportunities to capture photos with some of your favorite Disney friends from a safe distance.
Dining Experiences
Serving up diverse global cuisines and classic casual bites inside themed restaurants peppered with Disney magic, Disney Cruise Line invites you to savor the finest in dining at sea with new enhancements sure to surprise and delight—and promote health and safety.
Dining Times
Dining room seating will be staggered to accommodate physical distancing. Guests will be assigned to the same table and service team for dinner, with one family or travel party per table. Preassigned locations and dining times can be found on the
Disney Cruise Line Navigator app, and are also printed on the Key to the World cards located in each stateroom. Guests can continue to choose first or second seating times when booking their cruise. Additional offerings for breakfast and lunch can be found on the Disney Cruise Line Navigator App.
Digital Menus
Guests will use the
Disney Cruise Line Navigator app to view all restaurant menus on board the ship, including menus for breakfast, lunch and dinner, and when dining at Palo, inside our lounges and bars, and for in-stateroom dining. Paper menus will be available upon request for Guests without a mobile device.
Buffets
For the safety and well-being of everyone, self-service buffets have been temporarily paused.
Quick-Service Dining Food & Beverage Locations
Quick service food and beverage locations still offer all-you-care-to-eat bites and treats, and are served by Crew Members at designated times each day throughout the cruise.
Self-Service Stations
All food and beverages that were previously available at self-service stations will now be served by Crew Members. In addition, physical barriers have been added where it may be difficult to maintain physical distancing.
Royal Court Royal Tea
While little princes and princesses can still enjoy a fairytale teatime experience in a fanciful setting on 3- and 4-night sailings, Disney Princesses will make appearances from a safe distance. In addition, overall capacity for the Royal Court Royal Tea experience has been reduced and only one travel party will be assigned per table. Updates to the assortment of gifts include collectible journals and lithographs, which are temporarily replacing the autograph books. For everyone’s safety and well-being, photo sessions and autographs have been temporarily paused.
Pools, Waterslides & More
Make a splash in freshwater pools, aqua play areas and waterslides designed for kids, families and adults.
Virtual Queue for Goofy’s Pool Deck Area and AquaLab Deck Area
To accommodate physical distancing and limit capacity, Guests must join our new virtual queue to access the Goofy’s Pool Deck Area and AquaLab Deck Area. Guests join the virtual queue via the
Disney Cruise Line Navigator app once they’re on board the ship. When it’s their turn, Guests will receive a push notification on their mobile device requesting they make their way to the Goofy’s Pool Deck Area and AquaLab Deck Area, which includes 2 family pools, a kid’s splash area and lounge chairs. As Guests leave the pool area, chairs will be thoroughly cleaned before new Guests make their way in. Towels will be provided.
Face Coverings
Face coverings for Guests ages 11 and older—including those who have received a COVID-19 vaccine—are not required while swimming, but are required when navigating the pool areas. Deck chairs and relaxation spaces are pre-arranged to reduce capacity and accommodate physical distancing. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations.
Waterslides
Waterslides remain open with queue locations to accommodate with physical distancing.
Splash Zones, Wading Pools and Whirlpools
Splash zones, wading pools and whirlpools are open with limited capacity to accommodate physical distancing.
Youth Activities
Children can still find something to love at larger-than-life, whimsically themed kids clubs featuring new health and safety protocols, thanks to a near endless range of activities, games and surprises.
Reserved Youth Activities
To help manage capacity, parents must register their children for
Disney’s Oceaneer Club and
Disney’s Oceaneer Lab during the
Online Check-In process and then, prior to setting sail, reserve specific session times
onlineor via the
Disney Cruise Navigator app. Guests can book one session per day on a first-come, first-served basis: a 1.5 hour-long session on Embarkation Day; and a 2.5 hour-long session during days at sea. Children will receive their youth activities wristband at the cruise terminal, which grants them access to both Disney’s Oceaneer Lab and Disney’s Oceaneer Club.
Pending availability, Guests can also register their children and book session times on board the ship using the
Disney Cruise Line Navigator app.
Dropping Off/Picking Up
To promote physical distancing, only one parent or guardian can drop off or pick up kids at Disney’s Oceaneer Lab and Disney’s Oceaneer Club. In addition, parents are not allowed to enter the youth spaces when dropping off and picking up children.
Temperature Screenings
Children will undergo temperature screenings upon arrival and when leaving the youth clubs. Anyone displaying a temperature higher than 38°C will be directed to an additional location for further screening.
Handwashing
All children will be required to wash their hands upon entering and exiting the youth clubs.
Cleaning
With a focus on high-touch surfaces, youth clubs will be cleaned more frequently and undergo a deep cleaning each night with a nontoxic, disinfecting mist. Disney Cruise Line uses disinfecting products that meet the guidelines for use against coronaviruses, bacteria and other pathogens.
Capacity and Small Group Interactions
At Disney’s Oceaneer Club and Disney’s Oceaneer Lab, children will interact within groups of 15, paired with one Disney counselor.
Nursery
“it’s a small world” nursery! is temporarily closed.
Fitness Center
Keep shipshape while at sea thanks to expansive exercise centers offering state-of-the-art equipment, personal trainers, nutritional guidance—and featuring new health and safety measures. Use of the Fitness Center is complimentary for Guests 14 years of age and older. Guests between the ages of 14 and 17 must be accompanied by an adult or guardian to enter.
Reserved Fitness Center Sessions
To accommodate physical distancing, the Fitness Center will limit capacity. Guests can reserve one 45-minute session each day of their voyage. Reservations must be made
online or via the
Disney Cruise Navigator appand are available on a first-come, first-served basis beginning 30 days prior to sailing.
Specialized Classes
In order to participate in a fitness class during your cruise, you must make a reservation. Reservations can be made through the
Disney Cruise Line Navigator app on a first-come, first-served basis on board the ship. Guests are encouraged to reserve in advance to secure preferred dates and times.
Cleaning and Sanitization
The Fitness Center will undergo deep cleanings between sessions and a nightly sanitization. Hand sanitizers will also be available on site.
Staterooms
Whether it's an imaginative inside retreat or a spacious suite, our accommodations allow you to travel in comfort and style. Our dedicated team of caring Crew Members will do their best to accommodate your every need during your stay.
Housekeeping
Staterooms may receive deep cleaning treatments in between voyages, prior to the arrival of Guests. During voyages, staterooms may be cleaned twice a day: once in the morning and one “turndown” service in the early evening. Crew Members will not enter staterooms while Guests are present. All linens will be washed at high temperatures for extended cycle times and high-touch loose soft goods—such as sofa pillows and paper stationery—will have been removed. After housekeeping conducts a deep cleaning between voyages, a “Commitment to Clean” seal of completion will be placed on the door to notify Guests that their rooms have been thoroughly cleaned.
Hanging Gift Bags on Stateroom Doors
In an effort to minimize traffic in common areas, door-to-door gift exchanges (via “fish extenders”) among Guests are not permitted.
Shopping
In merchandise locations on board the ship, you will continue to discover apparel, toys, jewelry, timepieces, collectibles and more—many exclusive to Disney Cruise Line—with some modifications to the shopping experience, which will help us manage capacity and foster physical distancing.
Contactless Payments
While Guests will still use their Key to the World card to charge purchases made on the ship, we are introducing a new contactless payment system where transactions can be completed without our Crew having to touch the card.
Digital Receipts
You can now review recent transactions and purchases directly via the
Disney Cruise Line Navigator app.
All onboard payments will be taken in US dollars and will, therefore, be subject to the conversion rate and any applicable international transaction fees imposed by your bank/card provider. To account for this, we will be applying a 2% discount to all final bills.
Photography
Whether you take your own snapshots or let us capture the fun for you with our professional photography services, turn the magical moments of your Disney cruise into treasured memories to last a lifetime.
Photography Services
Before you set sail, pre-purchase a photo package
online.
Photo Kiosks
On board, kiosks are available to view and purchase photos taken by our professional photographers, although plexiglass has been added in certain locations and some kiosks have been deactivated in an effort to promote physical distancing and to help minimize contact with others.
Disney Character Photos
Although close-up interactions with Disney Characters have been temporarily paused, you will be able to take photos of some of your favorite Disney friends from a safe distance.
Photo Backdrops
Fun photo backdrops will be available throughout the ship to help you capture memorable shots with family and friends.
Photo Opportunities
Our professional photographers will be taking photos during dinner in our main dining rooms. During this time, Guests will be able to take photos without their face coverings, while remaining seated. Photographers will also be stationed at iconic ship locations and in front of fun photo backdrops for memorable shots with family and friends.
Guest Services
Have a question about your onboard account? Need to make a dining reservation? There are 3 options available to you should you need to get in touch with Guest Services during your voyage.
Live Chat
To promote physical distancing and to help limit interactions with Cast Members and Guests, our new live chat feature via the
Disney Cruise Line Navigator app lets you communicate with Guest Services throughout your cruise.
In-Person
Guests can quickly and easily schedule an appointment to meet with select Crew Members—including those from Guest Services—via the
Disney Cruise Line Navigator app. Appointments are available every 10 minutes during normal operating hours. Guests without an appointment are not permitted at this time.
Via Phone
Guests can use their stateroom phone to contact Guest Services.
Bibbidi Bobbidi Boutique
Children of all ages are required to wear face coverings during their magical makeovers due to close proximity of Guests and Crew during the experience.
Recreation
While there’s always so much to do during a Disney cruise, some recreational activities have been modified to accommodate physical distancing.
- Ping Pong and Shuffleboard have been temporarily paused.
- Access to the basketball courts has been temporarily paused. This area has been temporarily transformed into a sun deck for Guests looking to catch some rays while out at sea.
Getting Off the Ship
Here’s what you need to know as you debark the ship on the last morning of your cruise.
Breakfast
Breakfast will be served on the last day of your cruise before you debark the ship. Here are the things you’ll need to know.
Reserved Breakfast Time
On the final morning of the cruise, Guests will enjoy a farewell breakfast in one of our themed restaurants. Breakfast will be scheduled using assigned, staggered seating times to promote physical distancing. Locations and dining times can be found on the
Disney Cruise Line Navigator app. As an alternate option,
Cove Café will be open for specialty coffees from 6:30 AM to 8:30 AM. Remember to bring your luggage with you, as you'll be asked to debark the ship following breakfast.
Debarkation Time
Debarkation times are based on your dining time and will be available via the
Disney Cruise Line Navigator app.
Face Coverings
Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine. Please bring your own face coverings and wear them at all times, except when dining, swimming or in your stateroom. You may temporarily remove your face covering while actively eating, drinking or taking an outdoor photo, but you must be stationary and maintain appropriate physical distancing during this time. It is recommended that children ages 3 to 10 wear a face covering at all times except in designated locations. All face coverings should fully cover an individual’s nose and mouth and allow the Guest to remain hands-free; fit snugly but comfortably against the side of the face; be secured with ties or ear loops; and be made of breathable material, either disposable or reusable. At this time based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings.
Picking Up Your Luggage
While we strongly recommend that you take your luggage with you when you debark the ship on the following day, you may place your luggage outside your stateroom on the last night of your voyage between 8:30 PM and 10:30 PM for complimentary delivery to the ship's terminal. Color-coded luggage tags featuring Disney characters are provided to assist you in locating your luggage in the terminal. You will need to write your stateroom number, name, address and number of bags on these tags and attach the tags to your luggage. Luggage will be placed in colored zones, according to stateroom number, for easy recognition in the port terminal on debarkation day.
Customs and UK Border Protection
After collecting your luggage, all Guests in your party must present themselves for inspection to Customs and UK Border Force. Porters will be available in the terminal to assist you as you proceed through Customs.
Express Walk-Off
Guests debarking the ship have the option to take their luggage off the ship once the ship has been cleared by the local authorities. Guests will be responsible for their own luggage; no assistance will be provided by onboard Crew or shoreside representatives. If you’d like to take advantage of Express Walk-Off, you should be ready to debark the ship as early as 7:00 AM, and be listening for announcements as to when the ship has been cleared by local authorities.
Thank You
@BadPinkTink for posting all this info in the Disney UK residents only cruise thread.
https://www.disboards.com/threads/d...now-requiring-vaccines-and-pcr-tests.3830906/
Important: You must have paid in full before the sailing was canceled in order to have the option to receive the 125% future cruise credit for a future sailing. If you did not pay in full you will receive a full refund of the amount you paid back in the same form you had paid it in.
