Canadians Using travelocity.ca BEWARE!

[squirrel]

Yikes, time to start taking screen shots just as you pay. Then you have some kind of proof you were booking in Canadian funds.

 

[MamaLema]

This thread is over 6 years old.

 

[squirrel]

This thread is over 6 years old.

Well it happened again to another poster as they just posted on Friday. So it's still good information.

 

[Raimiette]

Well it happened again to another poster as they just posted on Friday. So it's still good information.

It's a bit different because the poster on Friday admitted it did say (in small text) he/she was paying in US funds they just missed it (and are now blaming Travelocity for missing it I guess). The original poster from 2009 suggested it wasn't mentioned at all and only noticed once they got their CC bill.

 

[squirrel]

Well I guess we don't agree, I still think it's important information. Since through the whole process of paying it's shown in Canadian funds and then when the confirmation e-mail was sent it changed to US funds. Easy for someone to miss. Still glad the poster posted the information for others, so they are aware and look very closely before confirming.

 

[RCMommy]

I was typing a comment and then noticed how old this thread acutally is.

Nevermind.

 

[seashoreCM]

... I wish I had seen this post before using xxx.ca. We were given a price of $X CAD and send a confirmation which unknown to us showed in tiny letters that is was US$. It wasn't until we got our credit card bill ...We called them and spend the morning on the phone, where put on hold several times, finally after 1 1/2 (final hold to speak with "corporate") were were disconnected on their end ...

And they are unwilling to quickly and graciously fix their mistake? Yet another sad story of horrid customer service I have read about regarding well known on line travel agencies. Or is it deception? Moral of the story:

Look on Travelocity, Orbitz, Expedia, etc.

Book directly with the airline, hotel, car rental agency, etc.

Disney hints: http://www.cockam.com/disney.htm

When you order or buy anything on line from anyone, you should do a print screen of every page of the transaction.

How, pray, do on line travel agencies come up (if they ever do) with lower fares or rates than the airlines, hotels, etc. themselves? One way is that the agencies make advance bookings of blocks of seats, rooms, etc. at extra low prices and resell them to customers. This way the airlines, hotels, etc. get money in their coffers sooner. Problems can happen if, say, an airline changes its schedule. Often the customer demands a change of his choosing in response. The agency might find that it has no more advance seats/rooms within the customer's new choice and would have to "go outside the box" to get what the customer wants, this time without the deep block booking discount. The agency hates this because what the customer originally booked has to go back into the agency's inventory and await another chance at being sold.