Call the Disney resorts reservation line and ask to have your requests added to your reservations. I think some have had success adding them via the MDE Chat function, too, which is what I'd try before calling. I'd do it as soon as you know what those requests are, because room assignments are reportedly made about 5-7 days before arrival. As far as calling the resort , all such calls are routed to a central call center, not to the resort itself, even though the phone number is for that resort.
I've put in requests for my upcoming stays via MDE chat. They note my requests under the reservation.
What is a Fax?
They actually e-mail the requests now. I have only tried twice and didn't get anything even close to what I requested. I know the resort layout, so I never even went to the assigned rooms and stopped at the front desk instead. We did have to wait a few hours for a ready room, but it met our requests. We normally stay 10 to 14 nights at a time, so room location is important to us. There are older threads on this topic and I think it is generally a 40% success rate. I still keep renewing my TP subscription and continue to use them for requests, maybe this year it will work! Years ago I was a room assigner, so I understand the process. My preference is always the location, not a room ready upon arrival.
I used them this time around, unfortunately the request didn't mesh with what was available. I wanted first or third floor. I got second. We were able to move to a first floor room but we had to stay a night in the second floor room.
I've used it three or four times, with very mixed results. I don't think I would subscribe to TP if you only want it for room requests.
