We just got back christmas eve and had a great time! Of course, it was crowded.. but if you have a plan and you know what days to go to what parks, it is not bad. The last night we were there we stayed at HS until 9:30 with hardly any crowds, we hung out at the Osborne lights with hardly any crowd. The CM's were great, we did not run into any rudeness... the CM's were dancing and singing at HS that last night,,, it was fun to watch and we will not forget this xmas trip...