Cafe Orleans Fantasmic Question

[Feberin]

So Cafe Orleans is a guaranteed ground seating at Fantasmic now right? We had a reservation for River Belle Terrance brunch, but I just switched to Cafe Orleans.

Also does anyone know if they'd let my 10 year old order off the kid's menu? I'm assuming I'd need to pay the adult price, but I'd rather get food she'll definitely eat.

 

[LKing]

So Cafe Orleans is a guaranteed ground seating at Fantasmic now right? We had a reservation for River Belle Terrance brunch, but I just switched to Cafe Orleans.

Yes. In January, Cafe Orleans took over the ground seating that was previously reserved for Blue Bayou.

 

[speedyfishy]

We did the Cafe orleans package today. They told us a non alcoholic drink wasn’t included in the package. The website clearly lists a non alcoholic beverage is included excluding the Bayou Punch. They tried to tell me it was for River Belle. I said they don’t have a Bayou Punch and it’s clearly listed under Cafe Orleans. I asked for a manger, but they just said we can get the drink.

 

[Kdisneygrl]

We did the Cafe orleans package today. They told us a non alcoholic drink wasn’t included in the package. The website clearly lists a non alcoholic beverage is included excluding the Bayou Punch. They tried to tell me it was for River Belle. I said they don’t have a Bayou Punch and it’s clearly listed under Cafe Orleans. I asked for a manger, but they just said we can get the drink.

How frustrating that they argued with you when it it clearly stated on the website now that it includes a drink. I know before it was an actual bookable package, it didn’t specify. But it does now!

 

[speedyfishy]

How frustrating that they argued with you when it it clearly stated on the website now that it includes a drink. I know before it was an actual bookable package, it didn’t specify. But it does now!

I’m honestly shocked they argued with me. They said the website was wrong. That’s not my problem. We had a group of 6 so that’s an extra $42 I did not think I should spend when it clearly listed a drink was included. It also seemed like I was the first person to express my disappointment. I also don’t think I have ever done a dining package that did not include a drink.

 

[LKing]

I've stopped by CO a couple of times to clarify if guests who made a regular dining reservation would be offered a Fantasmic package or if they need to make a reservation for a dining package in advance. No one that I spoke to knew that there was the option to make a Fantasmic dining reservation in advance.

Those in charge of Fantasmic dining packages need to communicate more clearly with the Cafe Orleans staff.

 

[Disneyhanna]

I’m honestly shocked they argued with me. They said the website was wrong. That’s not my problem. We had a group of 6 so that’s an extra $42 I did not think I should spend when it clearly listed a drink was included. It also seemed like I was the first person to express my disappointment. I also don’t think I have ever done a dining package that did not include a drink.

I just checked my confirmation email, and it includes the language quoted from the website that you showed. So good to know that if they try to claim otherwise (and if the website changes), I can show the original email!

 

[Carlieseuss]

We did the Cafe orleans package today. They told us a non alcoholic drink wasn’t included in the package. The website clearly lists a non alcoholic beverage is included excluding the Bayou Punch. They tried to tell me it was for River Belle. I said they don’t have a Bayou Punch and it’s clearly listed under Cafe Orleans. I asked for a manger, but they just said we can get the drink.

The bayou punch is clearly on their menu…but I swear it used to be called something else…

I tried to find the menu for CO pre new bookable dining package…the one that was given during a regular booking…but it definitely includes a drink. That’s kinda the point isn’t it…they all include a drink.

Such a shame they argued with you. Guess the communication at DL is lacking across departments. But makes me sad for people who don’t argue or question it