BWV 2017 Point Increase Explanation (Updated at Post #30)

[dismedvc]

Dedicated studios are not part of 2 bedrooms, they can only be studios. The 149 2 bedroom lockoffs consist of 149 studios and 149 1 bedrooms. Typically if someone books a studio or 1 bedroom, they first assign it from the dedicated pool of rooms. Once they are gone, they will start to break up the lockoffs if they have not been reserved as 2 bedrooms.

Could you clarify the numbers for me please? If there are 149 2 BR lockoffs, and 97 dedicated studios, does that mean if the 97 studios are booked, it leaves only 52 2 BRs available? I am looking to possibly book a 2 BR standard Jan 3 of next year and would like to know my chances. Thanks.

To add to what DebbieB posted, there are also 130 dedicated 1BR's at BWV, so potentially the first 97 studios booked and the first 130 1BR's booked would not reduce your chances of getting a 2BR. However, if all of a particular view was already booked in the dedicated categories, a member looking for only a 1BR or studio, could be assigned a room that was part of a 2BR lock-off, even though there were dedicated 1BR's or Studios still available in a different view category.

 

[drusba]

Any seasonal or calendar issue (weekend vs weekday for example) would have shown up across the board. The explanations I can think of at this time are correction of a past mistake, compensation because the previous reallocation did not work out exactly, shifting of villas between views or simply a typo. To get to the bottom of this, a call to corporate is likely the best option. It sounds like Member Accounting didn't know and tried to fake it. Eventually the true answer will likely filter down to MS.

Based on the probability that Member Accounting was not intentionally trying to give me wrong information, I am down to agreeing that it was just MA not actually knowing and probably not actually asking the ones who would know. I have now sent a formal letter to corporate describing what has occurred and asking it to provide an answer. So if and when I receive a response I will post it.

 

[Dean]

Based on the probability that Member Accounting was not intentionally trying to give me wrong information, I am down to agreeing that it was just MA not actually knowing and probably not actually asking the ones who would know. I have now sent a formal letter to corporate describing what has occurred and asking it to provide an answer. So if and when I receive a response I will post it.

I think it's unlikely they were purposefully misleading you, this was likely news to them as well and they were making assumptions. Still there are limited options to explain this exact situation. I'd be surprised if you don't get a fair and correct answer, whether everyone will think it was reasonable may be another matter.

 

[VLee]

Thanks for the response, DebbieB. That helps a lot.

 

[dismedvc]

No, I don't believe that is the reason for the change in BWV's point chart. In the master declarations, the lock-off two-bedrooms are treated the same way as the dedicated two-bedroom vacation homes. I can't put my finger on the exact paragraph in the master declarations, but the declarations state that no adjustments are made whether a lock-off two-bedroom vacation home is booked as a studio and one-bedroom, or as a two-bedroom.

After reading WDRL's post more carefully it seems he is saying that for the purposes of assigning points to be sold, DVD assumes all 2BR lock-offs will all be booked at the lower 2BR point cost, just like all dedicated 2BR's. If it turns out some 2BR's lock-offs are actually booked as a 1BR and a Studio, at a higher point cost, that just means members would use all the points sold, but not have booked every night for year. That would provide unreserved rooms DVD could rent for cash. (although in the case of BWV those un-booked rooms would probably be reserved by DVC owners who had points from other resorts. However, somewhere in the DVC system there would be unreserved rooms that DVD could rent for cash.)

 

[dismedvc]

A weakness in that is the non-existence of an issue at BWV that 2BRs are being booked more than anticipated.

I agree. I was somewhat "grasping at straws" to find some mathematical ways to explain the change.
In addition, now that I understand WDRL's post, such an adjustment would never be required.
I hope you get an honest answer, so we will know the truth. However, unlike Dean, I would be surprised if you DO get a fair and correct answer. Although I really do hope I am wrong.
The fact that DVC does not disclose exactly which rooms are in which view category makes me feel they will not be forthcoming with the information you have asked for. (It is sad that there has to be a 136 page thread on this site to try and figure out the view classifications at BLT)

 

[Dean]

After reading WDRL's post more carefully it seems he is saying that for the purposes of assigning points to be sold, DVD assumes all 2BR lock-offs will all be booked at the lower 2BR point cost, just like all dedicated 2BR's. If it turns out some 2BR's lock-offs are actually booked as a 1BR and a Studio, at a higher point cost, that just means members would use all the points sold, but not have booked every night for year. That would provide unreserved rooms DVD could rent for cash. (although in the case of BWV those un-booked rooms would probably be reserved by DVC owners who had points from other resorts. However, somewhere in the DVC system there would be unreserved rooms that DVD could rent for cash.)

This is correct, the legal points assignments are for the complete unit.

 

[BWV Dreamin]

Keep us posted Dsruba!!

 

[DVC Mike]

Huh, I just saw this (been a bit busy... ).It's certainly something that looks a bit odd.


http://i235.************************************************************* DVC Mike - *******.com

 

[drusba]

Got a call from corporate from a very pleasant customer relations person named Julie, who said she was responding to the letter that I sent. She apologized for Member Services and accounting having provided to me some misinformation and said it was likely due to lack of knowledge concerning the changes at BWV.

She explained that the point changes at BWV are, in fact, due to a change in classification of rooms, in that four dedicated 1BRs have been changed to standard view from preferred view, which explains why we see only an increase in preferred view 2BRs at a certain time because that is where the points taken from the four 1BRs were added to bring about no change in total points. She was not able to say exactly which rooms were changed but said the change was in reponse to "feedback" (translation complaints) from members about the particular rooms and that one of them was a boardwalk view room. I suspect the 1BR on the first floor, where everyone walking along the boardwalk can see into the room when the curtain is open, was the one chosen. Thus, as Dean predicted, I have now gotten an answer explaining the change that makes sense.

 

[JWG]

Interesting, if ture, that nearly 20 years later they're still changing the room categories.

 

[DebbieB]

Got a call from corporate from a very pleasant customer relations person named Julie, who said she was responding to the letter that I sent. She apologized for Member Services and accounting having provided to me some misinformation and said it was likely due to lack of knowledge concerning the changes at BWV.

She explained that the point changes at BWV are, in fact, due to a change in classification of rooms, in that four dedicated 1BRs have been changed to standard view from preferred view, which explains why we see only an increase in preferred view 2BRs at a certain time because that is where the points taken from the four 1BRs were added to bring about no change in total points. She was not able to say exactly which rooms were changed but said the change was in reponse to "feedback" (translation complaints) from members about the particular rooms and that one of them was a boardwalk view room. I suspect the 1BR on the first floor, where everyone walking along the boardwalk can see into the room when the curtain is open, was the one chosen. Thus, as Dean predicted, I have now gotten an answer explaining the change that makes sense.

There is a dedicated 1 bedroom and a lockoff 2 bedroom there. It wouldn't make sense to just make the dedicated 1 bedroom standard view and leave the lockoff preferred. I'm surprised they even leave the preview center models there since they are not actively selling boardwalk points.

From Shamus:
http://photopost.wdwinfo.com/data/500/BWV_BoardwalkView.jpg

There are also some rooms that are behind the pool slide that I would not be happy to get for preferred points, especially first floor.
http://photopost.wdwinfo.com/data/500/BWV_LunaParkPV2.jpg

 

[DVC Mike]

She was not able to say exactly which rooms were changed but said the change was in reponse to "feedback" (translation complaints) from members about the particular rooms and that one of them was a boardwalk view room. I suspect the 1BR on the first floor, where everyone walking along the boardwalk can see into the room when the curtain is open, was the one chosen. Thus, as Dean predicted, I have now gotten an answer explaining the change that makes sense.

I complained to DVC that the second floor 1-BR shown on the location below should not be classified as a Boardwalk View room. It only has a sideways view, and much of the view is blocked by the tree.

I WILL BE AMAZED IF DVC ACTUALLY LISTENED!!

 

[KAT4DISNEY]

I complained to DVC that the second floor 1-BR shown on the location below should not be classified as a Boardwalk View room. It only has a sideways view, and much of the view is blocked by the tree.

I WILL BE AMAZED IF DVC ACTUALLY LISTENED!!

View attachment 147839

But there are the ones above it too with the similar side view. I don't think they'd go so far as to make any of those down to standard view.

 

[jekjones1558]

I complained to DVC that the second floor 1-BR shown on the location below should not be classified as a Boardwalk View room. It only has a sideways view, and much of the view is blocked by the tree.

I WILL BE AMAZED IF DVC ACTUALLY LISTENED!!

View attachment 147839

We have complained about that room (2051) also, Mike. Several times our guests have been assigned that room because we are always in the next room (2049), this despite the fact that we did NOT ask to be close together for this very reason. The trees block everything. But I would be surprised to have this as standard view. I would expect it to be preferred like the rest of the Village Green rooms.

 

[disneynutz]

We were given a room above Wayland's when we booked a boardwalk view, maybe that's the one that got changed.

Bill

 

[dismedvc]

Got a call from corporate from a very pleasant customer relations person named Julie, who said she was responding to the letter that I sent. She apologized for Member Services and accounting having provided to me some misinformation and said it was likely due to lack of knowledge concerning the changes at BWV.

She explained that the point changes at BWV are, in fact, due to a change in classification of rooms, in that four dedicated 1BRs have been changed to standard view from preferred view, which explains why we see only an increase in preferred view 2BRs at a certain time because that is where the points taken from the four 1BRs were added to bring about no change in total points. Thus, as Dean predicted, I have now gotten an answer explaining the change that makes sense.

I am glad I was wrong when I said in post #26 I did not think you would get an answer, but I am not sure you got an answer that makes sense.
The math does not work, unless some other rooms had their view upgraded.

The average point difference between a preferred view 1BR and a standard view 1BR is almost exactly 7 points per night. Using 365 days a year, that would mean for every 1BR downgraded the total points for the resort (for the year) would be reduced by 365 x 7 = 2,555.

If 4 1BR units were downgraded that would be 4 x 2,555 = 10,220 points. That number of points would need to be added somewhere else to bring about no change in points. However, drusba's post #1 analysis of the 1 point increase in 2BR preferred views during premier season, concluded that change resulted in about a 2,300 point increase. Therefore, if the information drusba was given is correct and complete, the combination of the changes did not bring about no change in points. (the net impact would be a reduction of just under 8,000 points)

 

[Dean]

Got a call from corporate from a very pleasant customer relations person named Julie, who said she was responding to the letter that I sent. She apologized for Member Services and accounting having provided to me some misinformation and said it was likely due to lack of knowledge concerning the changes at BWV.

She explained that the point changes at BWV are, in fact, due to a change in classification of rooms, in that four dedicated 1BRs have been changed to standard view from preferred view, which explains why we see only an increase in preferred view 2BRs at a certain time because that is where the points taken from the four 1BRs were added to bring about no change in total points. She was not able to say exactly which rooms were changed but said the change was in reponse to "feedback" (translation complaints) from members about the particular rooms and that one of them was a boardwalk view room. I suspect the 1BR on the first floor, where everyone walking along the boardwalk can see into the room when the curtain is open, was the one chosen. Thus, as Dean predicted, I have now gotten an answer explaining the change that makes sense.

IMO this is an area where DVC excels, dealing with issues once they get to corporate. The problem is they could prevent many of the issues with a little forethought, planning and being upfront.

 

[Judique]

I complained to DVC that the second floor 1-BR shown on the location below should not be classified as a Boardwalk View room. It only has a sideways view, and much of the view is blocked by the tree.

I WILL BE AMAZED IF DVC ACTUALLY LISTENED!!

View attachment 147839

Mike - I've been given that 1 bedroom as a preferred view room

 

[DebbieB]

I complained to DVC that the second floor 1-BR shown on the location below should not be classified as a Boardwalk View room. It only has a sideways view, and much of the view is blocked by the tree.

I WILL BE AMAZED IF DVC ACTUALLY LISTENED!!

The first time I booked boardwalk view after it became a separate category, I got 5051. I was disappointed but didn't complain because my mom was with me and not in good health, so I figured close to the elevator was good. Not only was it not directly over the boardwalk, it only had 1 small balcony, the bedroom was windows only.

That was my first thought when I saw this but then I realized it was a preferred to standard view that changed, I can't imagine them making that standard view. If they made it preferred pool/garden, it wouldn't change points.