When does DCL technology work?

[Retiredcruiser]

We just returned from the Dream yesterday. The technology at the cruise port wasn't working so everyone was re-entering their profile information causing some folks with later PATs to be delayed several hours from boarding. I had to ask the person what does our return flight information have to do with us boarding the ship? In other words, sure it's part of our complete profile we entered back home and it is asking you again for the information but for now, press skip and let's get people through the line to board the ship!

Activation of our MagicBands did not work either which has also been par for the course.

What have others experienced in regards to simple things not working that should? Oh and why can't Disney use video technology like other cruise lines for muster instead or parading everyone outside to stand in line...I guess we know the answer to that question, because their technology is unreliable at best!

 

[tvguy]

Long time cruiser here. (45 years) The muster drill is part of the cruise experience, just like the ship rocking in rough seas. Although some people are hoping technology will eliminate that part of cruising, too. LOL

 

[DCL58]

As someone who cruised during Covid when the muster drill was online, I hope they revert back. It was so much better and it made embarkation day easier.

 

[Disneyland_emily]

As someone who cruised during Covid when the muster drill was online, I hope they revert back. It was so much better and it made embarkation day easier.

And almost no one did what they were supposed to do for the online version and when surveyed had zero idea what to do in an emergency so everyone got “punished” with the return to traditional muster.

I miss the online version

We are on the Dream now and was warned prior to embarking that technology wasn’t working but so far it has.. we had to paper form the kids club info