Budget Saver - Northface Warranty

[JCMHutch]

I know that Northface and budget don't usually go hand in hand, but I wanted to share this with the other budget minded folks out there.

So, DH decided that his beloved Northface jacket of 5 years (he got it online for less than 1/2 price new w/tags back then) was looking a little worn so he started looking for a new coat. He was looking at the Northface website and found out that they will fix up the coat as part of its lifetime warranty.

All the information is on www.northface.com under customer service. You use tape to mark the areas that your want looked at (pulls, zippers, lining issues, etc) and mail the coat in with a form you print from the website. You only pay the shipping to Northface.

They will check the jacket and repair it at no cost. If they feel any repairs are not covered under the warranty, they will let you know. If you choose not to pay, they mail your coat back.

While the jackets are super expensive this is a nice way to make a coat last a long time!

 

[ohlas]

Well it is budget cheap thing if you had to buy a coat every year for 40 bucks times 5 thats 200.00 right. If he loves the coat buy another one keep this one as the work get dirty coat...

 

[JCMHutch]

Well it is budget cheap thing if you had to buy a coat every year for 40 bucks times 5 thats 200.00 right. If he loves the coat buy another one keep this one as the work get dirty coat...

He only paid $125 for it and it is actually in good shape (he rotates jackets in the winter, depending on the weather). He's definitely gotten enough use out of it given how much he paid.

When I looked at the jacket I saw its mostly the pulls on it - they have frayed and the plastic pieces have come off - and one shoulder isn't quiet water resistant anymore. When he called Northface directly, they said that was all warranty stuff. $11 to mail it out is way better than buying a new coat.