Here is a quote from a poster on another board about how
Genie+ was supposed to work.
" If the system were operating as intended, you could just open the app up at 4pm and get a 5pm. That's the freedom it was supposed to offer. The planning is literally what they wanted to remove from the experience.
You shouldn't even have to think about reservations, there should just be availability all day long that you would be comfortable knowing that you didn't have to race to get a 5pm - but simply that it would be there whenever it came time."
Due to too many guests using it a day its not working.