Booking The Beak & Barrel on Aug. 14th

[aerxo17]

they have access to the same system we do - it's all been showing booked since they announced

Would have been nice for him to tell me that, lol.

 

[lorileahb]

current phone wait time is "more than 2 hours"

 

[lorileahb]

if I were a Disney customer service rep, I might time my vacation with new drop dates

 

[meremac]

Would have been nice for him to tell me that, lol.

He probably doesn't know. All he can see is that there are no reservations available.

 

[aerxo17]

current phone wait time is "more than 2 hours"

Oh yikes. I called right at 7 and they put me through to someone via the Lightning Lane option (please press 1, otherwise call back during operating hours)

 

[focusondisney]

Would have been nice for him to tell me that, lol.

He’s a guy who showed up & turned on his work computer 12 minutes ago. CMs don’t get much more info than we do

 

[crackerjack21]

Been on hold with Disney dining and just announced hold time is more than 2 hours

 

[kylenne]

current phone wait time is "more than 2 hours"

That’s honestly normal for this time of morning, unless you call right at 7 that’s usually the estimated wait time. Remember recreation can’t be booked online and people’s 60 day windows are opening every day.

 

[lorileahb]

He probably doesn't know. All he can see is that there are no reservations available.

there was a pre-recorded message before you get into the phone queue that says phone cast members use the same system as on-line

 

[lorileahb]

That’s honestly normal for this time of morning, unless you call right at 7 that’s usually the estimated wait time. Remember recreation can’t be booked online and people’s 60 day windows are opening every day.

definite bummer for folks who have their normal ADRs open up today

 

[lorileahb]

ok - get ready - I have to step away for a few minutes - booking should open up instantaneously...

 

[glamdring269]

ARRR! The System Be Overboard!


Ahoy, matey! Our trusty system’s taken a dive beneath the waves, and she won’t be sailin’ again till we patch her hull and pump out the bilge.


Sit tight, swab the deck, and keep yer spyglass on the horizon — we’ll be back in shipshape before the next tide.



Status: Overboard, but not sunk


ETA: When the wind favors us again

Fair winds,

— Yer Loyal Disney IT Crew

(Thanks ChatGPT)

 

[Perdita&Pongo]

Feels like I’m living the definition of insanity.

 

[kylenne]

Feels like I’m living the definition of insanity.

Trying to book a new place the day ADRs open seems like it fits the textbook definition doesn’t it lol

 

[NewDisneyEnthusiast]

Looks like Dante is back - site down

 

[dunkindonut]

back to down for maintenance lol

 

[swummyh20]

Oh no. Back to Dante

 

[eticketplease]

If only @WebmasterCorey worked for Disney.

I received this message earlier this morning and I think it was back in less than 2 minutes.

 

[crackerjack21]

I got to the reservation calendar but showing nothing available

 

[NewDisneyEnthusiast]

If only @WebmasterCorey worked for Disney.

I received this message earlier this morning and I think it was back in less than 2 minutes.

View attachment 993217

Agreed - that outage was a blip