If you have not done a split stay before: On move day: Call Bell Services and have them come pick-up your luggage and refrigerated items. Be sure to inform them that you have items to keep cold. Tell them where you are transferring too. Check-in to your new resort. Go do whatever you want that day. After getting your room text and you are back in it (items are not at your new resort until 2 - 4 PM), call Bell Services to have the items delivered to your room. NOTE: You must be in the room for the pick-up and delivery. If you want to go straight to the parks and not to the resort first to check-in and not get the text, yes you can do that.