Shanna-like-Banana
DIS Veteran
- Joined
- May 21, 2009
- Messages
- 1,638
We had previously booked the Kids play free for nights of Sept 25, 26, 27, 28 and planned on going to the parks on the 26,27,28,29
All in all total was 2103 for family of 5 at POR, with reg dining.
So then when I saw the free dining this am , I talked DH to lets change to one day earlier to qualify for the free dining.
So I call Disney up, tell them I already have the Kids Play free and want to move my RSVP ahead one days time to qualify for the free dining. All in all, doing that only brought my total down $98 bucks, I was happy enough, and then DH says what if we stay 5 nights instead, what's the total? $2215.
I never once had to give a code, or ask for anything specific, she said my original RSVP would just be modified and I won't have to do anything at all, other than say " change it" So I say thanks for the info and hang up. I confir the info to DH and he says lets just add 1 more night at the beginning to make it a total of 5 night.
OK, great, have the green light.
I call back not 3 mins later and get Mr. Crabby cranks r-us. He had a very put-out attitude to be answering my call ( ya know, doing his J O B ) I say I wanna just add the one day and change to the free dining. In a very laborious voice " mmmmaaaammm, you can't do that " I say well, I just got the quote for the total price and I am just calling to do it. He says " well, you'll loose your deposit and have to make a new deposit, because you'll have to give me your cc # again to ensure you have a Disney Visa, cause ya know, your cc # is encrypted" . I say - huh ? I just called 3 minutes ago and none of this was mentioned. All the while he had a very snarky tone and was just so un-magical. I said " you know, I'll just call back later when I speak with somebody who wants to be nothing but polite with me" before I finish my sentence, he quips with " ma'm, you have a magical ni----------dialtone--------, he actually hung up !
So I call back again, for the 3rd time in 20 minutes, I get the sweetestest thing on the other end of the line. So nice and cheery, I was locked and reserved in less then 5 minutes and got my Confirmation email, modifiying the RSVP, But now that I have it, what are some of these things included ?
09/24/2011 HOTEL
PT ORLEANS RVRSDE- O2MPORT ORLEANS RIVERSIDE-STD
5 NIGHTS [ 1, 2, 3, 4, 5 ]
09/24/2011 ADMISSION 5D MYW 1 PER PERSON [ 1, 2, 3, 4, 5 ]
09/24/2011 FEATURE WDW RESORT ARCADE CARD-100 PTS
09/24/2011 FEATURE GUIDED FISHING EXCURSION VCHR <----what's this ?
09/24/2011 FEATURE CHILD ACTIVITY CENTER OFFER <---- what's this ?
09/24/2011 FEATUREMINIATURE GOLF VOUCHER
09/24/2011 FEATURE WDW MARINA OFFER VOUCHER
09/24/2011 FEATURE MEMORIES PHOTO BOOK <---- what's this ?
09/24/2011 FEATURE NIKI BRYAN SPA OFFER VOUCHER <---- what's this ?
09/24/2011 FEATURE PLANET HOLLYWOOD SOUVENIR VCHR <------- ?
09/24/2011 FEATURE PLANET HOLLYWOOD $15 MEAL VCHR
09/24/2011 FEATURE SAMMY DUVALL OFFER VOUCHER <----- what's this ?
All in all total was 2103 for family of 5 at POR, with reg dining.
So then when I saw the free dining this am , I talked DH to lets change to one day earlier to qualify for the free dining.
So I call Disney up, tell them I already have the Kids Play free and want to move my RSVP ahead one days time to qualify for the free dining. All in all, doing that only brought my total down $98 bucks, I was happy enough, and then DH says what if we stay 5 nights instead, what's the total? $2215.
I never once had to give a code, or ask for anything specific, she said my original RSVP would just be modified and I won't have to do anything at all, other than say " change it" So I say thanks for the info and hang up. I confir the info to DH and he says lets just add 1 more night at the beginning to make it a total of 5 night.
OK, great, have the green light.
I call back not 3 mins later and get Mr. Crabby cranks r-us. He had a very put-out attitude to be answering my call ( ya know, doing his J O B ) I say I wanna just add the one day and change to the free dining. In a very laborious voice " mmmmaaaammm, you can't do that " I say well, I just got the quote for the total price and I am just calling to do it. He says " well, you'll loose your deposit and have to make a new deposit, because you'll have to give me your cc # again to ensure you have a Disney Visa, cause ya know, your cc # is encrypted" . I say - huh ? I just called 3 minutes ago and none of this was mentioned. All the while he had a very snarky tone and was just so un-magical. I said " you know, I'll just call back later when I speak with somebody who wants to be nothing but polite with me" before I finish my sentence, he quips with " ma'm, you have a magical ni----------dialtone--------, he actually hung up !
So I call back again, for the 3rd time in 20 minutes, I get the sweetestest thing on the other end of the line. So nice and cheery, I was locked and reserved in less then 5 minutes and got my Confirmation email, modifiying the RSVP, But now that I have it, what are some of these things included ?
09/24/2011 HOTEL
PT ORLEANS RVRSDE- O2MPORT ORLEANS RIVERSIDE-STD
5 NIGHTS [ 1, 2, 3, 4, 5 ]
09/24/2011 ADMISSION 5D MYW 1 PER PERSON [ 1, 2, 3, 4, 5 ]
09/24/2011 FEATURE WDW RESORT ARCADE CARD-100 PTS
09/24/2011 FEATURE GUIDED FISHING EXCURSION VCHR <----what's this ?
09/24/2011 FEATURE CHILD ACTIVITY CENTER OFFER <---- what's this ?
09/24/2011 FEATUREMINIATURE GOLF VOUCHER
09/24/2011 FEATURE WDW MARINA OFFER VOUCHER
09/24/2011 FEATURE MEMORIES PHOTO BOOK <---- what's this ?
09/24/2011 FEATURE NIKI BRYAN SPA OFFER VOUCHER <---- what's this ?
09/24/2011 FEATURE PLANET HOLLYWOOD SOUVENIR VCHR <------- ?
09/24/2011 FEATURE PLANET HOLLYWOOD $15 MEAL VCHR
09/24/2011 FEATURE SAMMY DUVALL OFFER VOUCHER <----- what's this ?