BOG breakfast for Mine train warning! Early ride not guaranteed

[GaryDis]

WHY should I feel bad about that?

I don't think anyone is saying you should feel guilty about it. Just that that there are differing opinions about what's fair and what isn't, and people shouldn't feel that Disney has an obligation to maintain one particular procedure.

Disney has the same right to set policies as any other business, as long as they don't misrepresent them.

To follow this logic, how DARE those people with FPs relax over lunch, stroll up to Toy Story Mania at 1:00...

Oh, that's right...they PLANNED! And that's what people with early ADRs are doing as well.

The difference is that Disney promotes FP as a way to avoid lines. They don't promote ADRs that way.

 

[mom2AidanAndEli]

The difference is that Disney promotes FP as a way to avoid lines. They don't promote ADRs that way.

They certainly know that's why people get pre-park opening ADRs! It's not a secret....

 

[22Tink]

They certainly know that's why people get pre-park opening ADRs! It's not a secret....

Exactly. And punishing them for making those ADRs by making them wait till after the RD people have gone by isn't fair. I don't think the ADR people necessarily need to be first, but at least equal. Not last!

 

[GaryDis]

They certainly know that's why people get pre-park opening ADRs! It's not a secret....

That's true, but that's not the point you were trying to rebut. Just because Disney is aware of this doesn't mean someone else can't argue that the rights under FP+ aren't the same as the rights under ADR.

 

[cakebaker]

Here's the thing that makes me not worry about those coming in at rope drop being short changed somehow-

They put the BOG people through the fp+ line- no one has a fp+ at that time, so that doesn't affect them. They do it in such a way that at the very most, rope drop people are just beginning to get in the standby line. When we did it, there were no rope drop people in the standby queue waiting to board- they were just coming in. The line was formed by the time we were done though. The number of people coming from BOG is insignificant- even on the day we went that appears to have had more BOG people than others.

I look at the early ride for BOG diners as a little pixie dust- nothing huge, just something that's kind of cool and nice to do. And in reality, it doesn't cost anyone anything really.

In the OP's case- the "mistake" was made when they were held back so long that the rope drop crowd was already entering and it must've been, who knows for what reason, the CM's chose not to put them through the fp+ queue. At that point, the CM's guiding the rope drop people had little choice but to tell them to go to the end of the line. There would've been chaos if they allowed this handful of people to cut in line.

It would seem clear at this point that it was a mistake and not policy.

 

[MakiraMarlena]

you paid huge $$$'s for the privilege of being closer to the ride at RD.

Actually, you paid huge $$$ for breakfast (this is absolutely true.) They have no way of knowing that you booked that meal having any other expectations even though you state they "should have known." Maybe they decided they'd give a break to the folks who stood at the gates for hours in the heat rather than those who spent their waiting time sitting in an air conditioned restaurant. And if they think about the real reason why guests book that breakfast, they may learn they can increase the $$ on the breakfast so long as they let you go first.

I don't think OP was trying to cheat the system, but they expected something they didn't get (entry to 7DMT ahead of the crowds from the gates). Whether or not booking the breakfast entitled them to that expectation (making it mandatory that they get that access, or at least that nothing be done to impede that access) is the question. I say probably not, but who knows what Guest Services will say.

 

[GaryDis]

Has the OP or anyone tried writing a letter to Guest Services, asking about this? They probably won't get into details, but might they confirm what the policy is?

 

[jtowntoflorida]

Has the OP or anyone tried writing a letter to Guest Services, asking about this? They probably won't get into details, but might they confirm what the policy is?

Subsequent posters who were there after the OP were allowed to ride, just like the dozens of people who were there before the OP were allowed to ride. I don't see how asking what the "policy" is is of any value...it's clear that the OP's experience was an anomaly, which is unfortunate for her. Her subject line is ultimately correct...riding early is not guaranteed. The ride could be down, a CM could be confused, whatever.

 

[DougEMG]

I would think that if the number of breakfast reservations start decreasing Disney will make sure to include early entry to the ride as part of the breakfast package.

 

[Disney2013Girl]

You book breakfast at 8:00am, you arrive and are served breakfast at 8:00am (or likely 8:30am, but that's just the nature of ADR). You are served food, you pay your bill, you leave. Once you walk out the door, anything "owed" to you by the contract (for lack of a better word) you made with Disney by booking the ADR is fulfilled.

Disney does not promise early rides, extra rides, or front of the line privilege with a pre-park ADR. Disney "must know" that's why you wanted an 8am ADR for BOG? Maybe Disney thinks you....well....you want to eat at BOG for breakfast?

Yeah, so one poster got let loose before the RD crowd and another had to wait behind it while yet a third got mixed in with the RD crowd. So? I paid for a preferred room at my resort. The person checking in before me gets a free upgrade to CL, the person checking in after me gets a free upgrade to the room right next to mine (even though they paid for a standard room). Me? I got exactly what I paid for. Is it "fair"? Of course it's fair in the sense that nothing in life is "fair". Sometimes you get free upgrades, sometimes a CM lets you ride again without going through the line, sometimes the ride breaks down right as you buckle your seatbelt, sometimes it's down for refurbishment EVERYTIME you plan a trip to WDW.

Bottom line is, you wanted breakfast, you got an ADR for breakfast, you ate breakfast. Any additional bonuses, benefits, pixie dust, etc are just random luck. You can either say "well, that sucks" and move on with your day, or you can dwell on it and let it ruin your morning/day/trip.

 

[Mome Rath]

The main issue is; they don't just have an ADR, they have a valid park ticket. When the park opens they are contractually entitled to the same services as everyone else that holds a valid park ticket. Are they promised rides before everyone else? No. Are they promised rides with everyone else? Yes. There is no guarantee anyone will get into their restaurant of choice before their ADR times. There is no guarantee anyone will get to ride any ride prior to the park opening to all. However, when a line is actually forming for a ride that is operating, a valid ticket holder should not be held back from moving into position within a line that is forming in the normal course of the park hours. Is it a first world problem? Yep. Is it the end of the world? Nope. Is it annoying? I'm sure it would be.

 

[DisneyWishes14]

You book breakfast at 8:00am, you arrive and are served breakfast at 8:00am (or likely 8:30am, but that's just the nature of ADR). You are served food, you pay your bill, you leave. Once you walk out the door, anything "owed" to you by the contract (for lack of a better word) you made with Disney by booking the ADR is fulfilled.

Disney does not promise early rides, extra rides, or front of the line privilege with a pre-park ADR. Disney "must know" that's why you wanted an 8am ADR for BOG? Maybe Disney thinks you....well....you want to eat at BOG for breakfast?

Yeah, so one poster got let loose before the RD crowd and another had to wait behind it while yet a third got mixed in with the RD crowd. So? I paid for a preferred room at my resort. The person checking in before me gets a free upgrade to CL, the person checking in after me gets a free upgrade to the room right next to mine (even though they paid for a standard room). Me? I got exactly what I paid for. Is it "fair"? Of course it's fair in the sense that nothing in life is "fair". Sometimes you get free upgrades, sometimes a CM lets you ride again without going through the line, sometimes the ride breaks down right as you buckle your seatbelt, sometimes it's down for refurbishment EVERYTIME you plan a trip to WDW.

Bottom line is, you wanted breakfast, you got an ADR for breakfast, you ate breakfast. Any additional bonuses, benefits, pixie dust, etc are just random luck. You can either say "well, that sucks" and move on with your day, or you can dwell on it and let it ruin your morning/day/trip.

You're missing the point. You also are mistaken on how BOG breakfast is served (it's a QS meal), but that's a little beside the point.

You book breakfast at 8:00 am. You have pre-ordered (or ordered at a kiosk. This isn't a TS meal), pay for your meal at the kiosk and get your breakfast. It's now 8:15 am or maybe even 8:30 am if they are running really late, you finish, you leave at 8:30 - 8:45 am. You are now outside of the restaurant waiting 15 - 30 minutes for RD. Waiting for RD just like everyone else! At 9:00 AM, the park opens and the ticket I paid for (at the same price as the RD people) is now as valid as theirs. Touring the park when it opens with valid ticket media is not a bonus, benefit or pixie dust. Being able to freely tour the park when it opens should not be "random luck". I think a lot of people need to go back and read the OP's post. They were held back from joining a line after the park had opened. We aren't talking about the price of breakfast anymore. We are talking about the price of a park ticket. We've now hit equal ground.

We have an 8:05 am BOG reservation. We will be out by 8:30 am if not earlier as we don't linger over breakfast. Our goal is to get in the STAND-BY line so my DS can play the queue games. We have ridden this ride many times so we are not looking to ride multiple times, ride before the RD people, etc. I would like the same chance of getting in the standby-line at RD as they do. As the holder of valid ticket media, I do not think that is asking too much.

 

[22Tink]

The main issue is; they don't just have an ADR, they have a valid park ticket. When the park opens they are contractually entitled to the same services as everyone else that holds a valid park ticket. Are they promised rides before everyone else? No. Are they promised rides with everyone else? Yes. There is no guarantee anyone will get into their restaurant of choice before their ADR times. There is no guarantee anyone will get to ride any ride prior to the park opening to all. However, when a line is actually forming for a ride that is operating, a valid ticket holder should not be held back from moving into position within a line that is forming in the normal course of the park hours. Is it a first world problem? Yep. Is it the end of the world? Nope. Is it annoying? I'm sure it would be.

Very well said!

 

[magicbob]

Yeah, sorry, it's not fun if the park is open for the day and you are literally being held back from getting in a line. You need to re-read the OP's post. OP never mentioned she was "entitled" to get in line before the RD people. What she mentioned is she was held back at park opening and told to get in the back of the line. That's not cool. Hasn't this already been covered in this thread?

I have an 8:05 am reservation for BOG. It will be me and DS7. We will be done with our breakfast by 8:30 am at the very latest. So, then we are going to get in whatever line the CM's have conspired for that day in that area and wait for RD. That means we will be waiting for at least 30 minutes. I won't be making an 8:45 am reservation and I won't be skipping out on anything. But, just because we ate breakfast we will now be penalized and not be able to enter a line when the park opens? Because we didn't "legitimately" wait at RD? How do you know how long rope droppers have stood in line? And I just "legitimately" waited 30 minutes for the park to open. So what if I ate breakfast for the 30 minutes prior to that? If a RD guest brings something to eat along with them while they wait in the RD line, should they be penalized too because they were eating their breakfast?

Sorry, I think your reasoning is ridiculous. If you are done with your breakfast when the park opens, you should not be held back from entering a ride line.

Worse than fuzzy logic. "MrInfinity" is completely misrepresenting the OP.

I got the OP's drift. Doesn't it make sense to handle it that way? Think about it. Park opens at 9. A thousand ppl get there at 8 and wait it out to be first in line to the SDMT. Someone else arrives at 8:30, but has a breakfast reservation for 8:45. So they go in, skip their res, and cut in front of the thousand people. That's essentially what the OP was saying the CM did not allow. They said no, you have to wait for all these ppl who were legitimately there in line since 8:00 to go first. They were there first, they should get to go first. Sure that means you have to stand there till 9:15 or whatever, but isn't that right? They WERE there before you. An ADR is not a pass to skip ahead of 1000 ppl for a ride, it's a dining reservation.

Even if you have that 8:05 ressie and like you say you "get done with breakfast and... [should therefore be allowed to line jump ahead of the thousand people in line already]". While you're eating for an hour, you are not waiting in line. I know that it's been done that way in the past. I've done it many times even. Just saying it's not right to expect to go ahead of those people, and the right thing to do is either get there at 8am and actually wait it out and be first, or get there later and go later. If you go eat, you're getting out of line.

In order to make that early ADR, they did not bypass anyone. They likely arrived BEFORE those entering at RD, because they had to arrive early enough to get to the restaurant for an 8 am ADR. For a 9 am opening, very few people show up more than one hour early. People with those early ADRs were necessarily at the front of the line. It's beyond ridiculous to equate going to your ADR with "getting out of line."

Again, we're not talking about riding early. Once the park is open, it's open. Those eating breakfast (and waiting "in line" after breakfast is over for at least as long as some of the people that were let in ahead of them) should not be prevented from moving freely about the park once it's open. That kind of arbitrary restriction is analogous to deciding that everyone at the left side tapstiles must wait until after the right side has gone in, regardless of whether the left side people were waiting longer or not.

OP was made to wait until after ALL guests entering from Main Street had entered the line. There were surely MANY of those guests who arrived long after the OP.

 

[cakebaker]

We have an 8:05 am BOG reservation. We will be out by 8:30 am if not earlier as we don't linger over breakfast. Our goal is to get in the STAND-BY line so my DS can play the queue games. We have ridden this ride many times so we are not looking to ride multiple times, ride before the RD people, etc. I would like the same chance of getting in the standby-line at RD as they do. As the holder of valid ticket media, I do not think that is asking too much.

If I were you, I'd speak to the CM's in the holding area and explain this plan to avoid a problem. We were directed to the FP+ line- we did not have the option of going past to the standby line and I can understand why.

There is a huge mass of people trying to enter that line and at that point, they've been set free from the rope and are moving with a purpose. To try and head towards them, coming in the opposite direction and enter right at the entrance rather than getting behind them could cause you big problems. This crowd means business and I wouldn't be surprised of someone took issue with you doing that- whether you're entitled to do it or not. I suspect this is why the OP was not allowed to enter the ride at the entrance, but was told to get behind others.

One of the things that has confused me from the first time I read this was the comment that the op was forced to go to the back of the line. When the rope drop crowd gets to the ride, it is quite some time before the first rush of people have all arrived and the normal ebb and flow of people joining the line starts. I suspect what actually happened was as I described above- they were directed past the entrance and had to turn around and head back toward the ride with the crowd- or the tail end of it at least. To wait for the entire rope drop crowd to enter before allowing them to enter would take quite some time. Not saying the OP is being dishonest, I just don't see the "end of the line" happening for a long period of time. Perhaps they were held for 10-15 minutes- and that would explain it, but the OP did not specify how long they were held.

While everyone who has a valid ticket is entitled to enter attractions just like anyone else, CM's have an obligation to make sure it's done safely and holding people up from entering, even while others enter is not violating anyone's rights.

 

[magicbob]

Yeah, you've got to watch out for those "rope drop" rope-droppers. They will shove you to the ground in a heartbeat to get on the ride ahead of you!

 

[cakebaker]

Yeah, you've got to watch out for those "rope drop" rope-droppers. They will shove you to the ground in a heartbeat to get on the ride ahead of you!

If that's directed at me, I didn't say anything close to that. These people have gotten up early and waited for a long time just to get on the ride quickly. To have other people get in front of them would not be welcomed and I don't blame them. It's the confusion that would cause problems- why are these people who they don't know where the heck they came from, allowed to enter without getting behind them? They weren't given a choice as to how to arrive at the entrance- so my point is it might just cause issues- not that the rope drop crowd is some evil hoard not to be messed with.

 

[DisneyWishes14]

If I were you, I'd speak to the CM's in the holding area and explain this plan to avoid a problem. We were directed to the FP+ line- we did not have the option of going past to the standby line and I can understand why.

There is a huge mass of people trying to enter that line and at that point, they've been set free from the rope and are moving with a purpose. To try and head towards them, coming in the opposite direction and enter right at the entrance rather than getting behind them could cause you big problems. This crowd means business and I wouldn't be surprised of someone took issue with you doing that- whether you're entitled to do it or not. I suspect this is why the OP was not allowed to enter the ride at the entrance, but was told to get behind others.

One of the things that has confused me from the first time I read this was the comment that the op was forced to go to the back of the line. When the rope drop crowd gets to the ride, it is quite some time before the first rush of people have all arrived and the normal ebb and flow of people joining the line starts. I suspect what actually happened was as I described above- they were directed past the entrance and had to turn around and head back toward the ride with the crowd- or the tail end of it at least. To wait for the entire rope drop crowd to enter before allowing them to enter would take quite some time. Not saying the OP is being dishonest, I just don't see the "end of the line" happening for a long period of time. Perhaps they were held for 10-15 minutes- and that would explain it, but the OP did not specify how long they were held.

While everyone who has a valid ticket is entitled to enter attractions just like anyone else, CM's have an obligation to make sure it's done safely and holding people up from entering, even while others enter is not violating anyone's rights.

Thanks for sharing this. I am now thinking we should just try RD to get to 7DMT. I can completely see why they have directed BOG people to the FP+ line and RD to standby - yes, it makes perfect sense in terms of safety of guests since BOG guests are entering closer to the FP+ entrance and RD guests closer to stand-by. My DS has a DAS and, as I've mentioned, we've ridden with FP+ as well so actually riding the ride isn't even our goal here. He saw the stand-by games on a youtube video and would like to try them. I'm just trying to figure out the best way to do this and keep his standby wait down as much as I can. Thanks so much!

 

[cakebaker]

Thanks for sharing this. I am now thinking we should just try RD to get to 7DMT. I can completely see why they have directed BOG people to the FP+ line and RD to standby - yes, it makes perfect sense in terms of safety of guests since BOG guests are entering closer to the FP+ entrance and RD guests closer to stand-by. My DS has a DAS and, as I've mentioned, we've ridden with FP+ as well so actually riding the ride isn't even our goal here. He saw the stand-by games on a youtube video and would like to try them. I'm just trying to figure out the best way to do this and keep his standby wait down as much as I can. Thanks so much!

Thanks for taking my post as I intended it. It might not be an issue at all and the CM's might be able to assist if you spoke with them first. Just giving you a heads up about potential problems.

 

[connie1042]

Thanks for the laugh. We are doing that in Oct. If we don't get in the front of the line, no big deal. I will head to Peter Pan. Liked 7DMT, but it is not a must do.