copied and pasted from another post of mine......
Our first time in Nassau in March 2010, we spent our day at Blackbeards. Well, that was our intentions anyway. We woke up to find it raining. I knew we couldn't cancel because of the rain so we went anyway!
It was raining on our boat ride over so they made an announcement immediately that they were going to give us 25% of our money back. At that point, it was just a light rain. When we arrived, we spent a few minutes with the stingrays but then it really started to rain so we got out. At this point, the wind was blowing and it was chilly. The rain was coming down sideways! So all the quests were huddled under their shelter where we would have ate lunch.
A guest spoke up to the crowd and asked if anyone wanted to stay or if we just wanted to skip lunch and go back early. EVERYONE said go back. They agreed to take us back. After about 30, maybe 45 minutes on the island, we all headed back to the ship.
On the way back, they announced they all ready called Disney and told them to just refund the whole excursion back!!! We were impressed and said we would be back!!! We didn't even have to ask for a credit. Great customer service!
And when we returned, I checked with guest services and indeed the credit was on there.
The island, the stingray set up, the beach, everything about it.....liked it. Even with the hard rain, the island/beach looked beautiful. Even though I didn't get to experience everything, I would recommend them! We didn't go back this last time in January because the kids weren't with us but will give them a try again on our next family cruise.
Here's the info from the website:
Blackbeard's Cay Stingray and Beach Adventure
Location: Nassau At a Glance
Activity Type: Splashtacular and Family Adventures
Activity Level: Moderate
Duration: 4-4.5 hours
Adult Price: $49 (ages 10 and up)
Child Price: $39 (ages3-9)
Ages: 3 And Up
On this tour you will:
Take a scenic 20-minute journey, drop anchor and take in a brief introduction to the island. Soak up some rays on the warm sands of the beach and explore a colorful wonderland of curious fish below the surface of the sea during a refreshing swim. Then, embark on a short walk to a large protected lagoon and, while under the supervision of park managers, don a snorkel mask and immerse yourself in an up-close interaction with live Southern Atlantic Stingrays. Learn about the physiology and behavioral traits common to all stingrays and then watch in wonder as these curious creatures gracefully float by and gently nudge you as if to say "hello." Hand feed these gentle creatures of the deep. as you Hold in your hand a piece of fish only to have it disappear from a snacking ray moments later. After your 30-minute exchange, return to the beach and compete in a fun-filled game of beach volleyball, and then enjoy a tropical beverage and a delicious lunch (included in the price of this tour). Finally, after your approximate 3.5 hour visit, embark on a 20-minute boat ride and 15-minute stroll back to the ship.