kellzkidz
Mouseketeer
- Joined
- May 15, 2009
- Messages
- 242
not sure what happened here, but we're heading to the world on the 4/3 deal and staying in june at the ASMu suite, with the dining plan.
I got non-hopper tix (7 day base tix) for 5 and the dining plus plan. (1 ts, 1 qs, 1 snack)
we're staying 7 nights. I had originally needed to make my final payment on my reservation on may 11th, which was 500.00. Due to budget issues I called and asked for an extention on my payment so as not to loose my ressie.
I had a very nice CM, (wdw travel), and she told me she would "downgrade" my park tix to 3 day base tix, to keep my vacation in the paid in full status...then I needed to just upgrade back to 7 day tix before my trip. Accounting treated my booking as paid in full, and my staus with 4/3 was not affected.
Earlier this week, I called to make my upgrade and shell out the 500.00, and to my surprise another CM (again very nice) told me it was simple to upgrade back to 7 day base tix and politely put me on hold. Now, I was on hold for a long time, but no biggie....when she got back on she said my upgrade was a total of 45.00!!!
I even asked 3 times if all the features were still there, like, dining, room, tix, number of days...and she said yes and verified everything!
only 45.00 instead of 500? I even checked in on-line and all the details are correct!
I'm not looking to dismantle my happiness, just baffled how this happened
but, hey, I'm not complaining!
just more to spend in the parks
I got non-hopper tix (7 day base tix) for 5 and the dining plus plan. (1 ts, 1 qs, 1 snack)
we're staying 7 nights. I had originally needed to make my final payment on my reservation on may 11th, which was 500.00. Due to budget issues I called and asked for an extention on my payment so as not to loose my ressie.
I had a very nice CM, (wdw travel), and she told me she would "downgrade" my park tix to 3 day base tix, to keep my vacation in the paid in full status...then I needed to just upgrade back to 7 day tix before my trip. Accounting treated my booking as paid in full, and my staus with 4/3 was not affected.
Earlier this week, I called to make my upgrade and shell out the 500.00, and to my surprise another CM (again very nice) told me it was simple to upgrade back to 7 day base tix and politely put me on hold. Now, I was on hold for a long time, but no biggie....when she got back on she said my upgrade was a total of 45.00!!!
I even asked 3 times if all the features were still there, like, dining, room, tix, number of days...and she said yes and verified everything!
only 45.00 instead of 500? I even checked in on-line and all the details are correct!
I'm not looking to dismantle my happiness, just baffled how this happened

but, hey, I'm not complaining!

