Between me and my ex, I'm usually the smart one, but this time....

[Tina]

Wow... this is just unbelievable. I hope all its working in your favor! Please give us an update.

 

[marybet]

Would really like to know how this turned out.

 

[ForTheLoveofDisney]

Just read because of the bump and now I want to know how this turned out.

Can we get an update?

 

[Grumpy's Gal]

what a nightmare. Please update when you can.

 

[Tiggeroo]

i don't think the OP is going to update. There's been a post asking. That worries me. I hope nothing is really wrong.

 

[momof3disneyholics]

No, nothing is really wrong. My ex had to go sign the papers because he HAD to get our accounts unlocked. He signed and they took the first payment out last Friday for over 300.00.
I got alot of good advice on this board and I am working to help him through this. We have written three different letters to places that were recommended to me in PM's and I am anxiously waiting for a response.
I am not going to let this problem die, I just haven't had anything to report lately, so that is why I haven't updated.
Thanks guys, for all of your support. It really means alot to me. As soon as I hear something good, I promise you'll be the first to know.

 

[Chicago526]

Sorry you haven't gotten this straightend out yet! This has to be a nightmare for your ex, I'd be sick to my stomach if this happend to DH and I. Good luck!

 

[Tiggeroo]

i can't believe this isn't fixed yet. I thought one of the people in this business said they have 10 days to complete an appeal or unfreeze your money. Would you consider naming this bank? It is clearly one none of us want to deal with. Also, dh was talking about a large national bank who had an employee who stole alot of personal info recently. They didn't catch the person. I am thinking it could have been some sort of id theft involved.

 

[RUDisney]

I came across an interesting article yesterday from BankersOnline. Seems like if your identity is going to be stolen, it's best stolen from a bank since we're regulated and must inform the customer and the media in the event of a large breach.

"Breached Identity Misuse Lower Than Anticipated

In its first-ever study of national data breach figures, identity risk firm ID Analytics found there have been few instances of fraudulent use of breached identities. The findings, based on detailed analysis of four major data breaches, noted the highest rate of misuse was one in 1,000 for identity-level breaches, which pose the greater risk than account-level breaches that contain less personal identifiable information. The study also found that consumer risk falls if the data loss is part of a large-scale data breach, since fraudsters do not have the capacity or resources to capitalize on such large amounts of data. Another key finding showed that customer notification efforts might have a deterrent effect on identity thieves, who slowed their use of stolen data after public notices were issued."

As for the 10-day rule, that is true, but only when the claim is made in writing to the bank as an initial contact, of shortly thereafter. The bank in question believes that it did everything that it could in investigating the initial verbal complaint, even though, IMO, it did so half-heartedly.

I think the OP is taking the right steps now to fix the problem with the bank, and I hope that she and her ex have taken their accounts to another institution. (Truthfully, I hope to read about this incident in one of the trade journals that I receive saying that the bank was levied a heavy fine from its regulator because of the way they handled the situation.)

 

[Tiggeroo]

I don't understand this at all. I would think it's fairly easy to see where this money went to. Then you contact the place the money went to and ask a few questions. Once you find out where the money went to then some of the other problems should be easier to rectify.

 

[momof3disneyholics]

i can't believe this isn't fixed yet. I thought one of the people in this business said they have 10 days to complete an appeal or unfreeze your money. Would you consider naming this bank? It is clearly one none of us want to deal with. Also, dh was talking about a large national bank who had an employee who stole alot of personal info recently. They didn't catch the person. I am thinking it could have been some sort of id theft involved.

Heck, why not.... It's Wachovia. I didn't want to name it before because I knew I would get the "I've never had trouble with that bank" posts.

 

[marybet]

Thanks for the update. Hope this all works out, sometimes it just takes longer than we think it should.

 

[Shugardrawers]

Heck, why not.... It's Wachovia. I didn't want to name it before because I knew I would get the "I've never had trouble with that bank" posts.

Thank you for posting that. We aren't all that happy with our bank and were considering moving to Wachovia. We won't be now.

 

[Tiggeroo]

Heck, why not.... It's Wachovia. I didn't want to name it before because I knew I would get the "I've never had trouble with that bank" posts.

i would hope anybody realizes it could happen to them too. Big banks are terrible to deal with. And the more the banks consolidate and buy each other out the less choices the average joe will have. Have you checked to see if there has been any security breach with Wachovia lately?

 

[Tiggeroo]

Wachovia's been in trouble for identity theft before.
http://money.cnn.com/2005/05/23/news/fortune500/bank_info/
http://www.pralaw.com/ourfirm/news.asp?article=55

considering this you'd think they'd be more on top of a situation like this.

 

[Sleepy]

Didn't Wachovia used to be Central Fidelity? Boy, I had a bad experience with that name.

 

[RUDisney]

Wachovia's been in trouble for identity theft before.
http://money.cnn.com/2005/05/23/news/fortune500/bank_info/
http://www.pralaw.com/ourfirm/news.asp?article=55

considering this you'd think they'd be more on top of a situation like this.

Who said that this IS a case of identity theft?

Sounds to me that it is either a case of someone getting fat fingers when they were typing the account numbers or a case of poor communication.