Just got back from the Med and used Tuscany Bus. An FYI - they said on several occasions "there would be a person waiting at the shuttle bus stop with a sign who would walk you to the bus." Um, no. There were several of us standing around and no rep. Went into the TI and asked where to meet Tuscany Bus and was told "at the shuttle bus stop, same place your cruise ship shuttle stopped." Went back, kept waiting, it was 3 minutes until supposed departure and no bus. On a whim I walked to the right of the cafe down the street and found them about a block or so, almost had lost our slot as they let the pre-bookers board first, then they let the first come, first served, just showed up people on 2nd. (BTW there were only room for 4 just-show-ups on the bus so if you use them, def. reserve in advance). Also the bus was purple, not white, like the email said, and it did not say Tuscany Bus anywhere on it. (The lady said they were unusually busy and I guess they chartered a different bus. I did see other buses in Pisa that actually said Tuscany Bus, just not ours.) Also our bus did not have wifi on it even though they advertise that extensively. And finally they were almost 20 minutes late to pick us up and it was again in a bus that didn't have any kind of Tuscany Bus logo on it, another couple in our group just happened to recognize the driver. Soooo...they were worth the cost savings, but just know that you might have a few issues with them if using them in the highest of high seasons like we did mid-July.
