Bell services no longer accept deliveries at disney hotels

[sam_gordon]

Or fill it with souvenirs on the way home

So ship the bag with the extra food, strollers, etc to the final delivery place.

 

[ronandannette]

We have been doing exactly this for 20+ years!! Fill a suitcase full of food, check it on the plane and be good to go with snacks etc. Years ago when we stayed at the All Stars before they had fridges in the room, I checked a cooler on the plane. Once in the room, we would fill it with ice so we could have cold drinks in the room.

Checked bag fees for every airline that flies to Orlando from our city are at between $35-$60/per piece. Each way. It would be ridiculous to do it for a suitcase full of chips and cereal.

I wonder if anyone staying at a Disney Deluxe, all of which claim to be 4-star properties, have ever stayed in an actual 4-star hotel? Hotels of that caliber have concierge desks that certainly do receive deliveries for guests, and provide many other personal services as well. It doesn't matter to me whether Disney does it or not, but it isn't completely out-to-lunch to expect it for the rates charged at the "Deluxe" resorts.

 

[Bianca and Bernard]

My guess is that Disney is realizing how much money is slipping through their fingers. ECV rentals. Stroller rentals. Food items. Toiletries. All things you could buy from Disney, but are ordering and getting cheaper from other companies. No more deliveries means you either have to work a delivery into your schedule, take time out of your schedule to get the items yourself, or buy from Disney. I know which one they would prefer...

 

[Floridaman999]

I'm really surprised it took them this long to do this.

 

[Soxgo7]

It was my understanding that this does not apply currently to grocery services. I could be wrong, but this is what I’ve seen multiple places. Hope that helps!

 

[CrankyDad]

Good. Maybe it will cut down on the damn scooters that so many people don’t need.

 

[skyblue17]

al.

I wonder if anyone staying at a Disney Deluxe, all of which claim to be 4-star properties, have ever stayed in an actual 4-star hotel? Hotels of that caliber have concierge desks that certainly do receive deliveries for guests, and provide many other personal services as well. It doesn't matter to me whether Disney does it or not, but it isn't completely out-to-lunch to expect it for the rates charged at the "Deluxe" resorts.

Do you think those concierges are accepting multiple deliveries per day for guests? I really don't. I think it's possible people might have items shipped there if they are on business and forget something, or might have a few things shipped ahead of arrival, but I truly do not think it's a daily occurrence, let alone one that is likely happening throughout each day as it most likely does at Disney. There's having a service available, and there's that service getting out of hand because there's nothing to deter taking advantage of it.

 

[Searc]

My guess is that Disney is realizing how much money is slipping through their fingers. ECV rentals. Stroller rentals. Food items. Toiletries. All things you could buy from Disney, but are ordering and getting cheaper from other companies. No more deliveries means you either have to work a delivery into your schedule, take time out of your schedule to get the items yourself, or buy from Disney. I know which one they would prefer...

Again, deliveries are not being prohibited!

 

[Searc]

Good. Maybe it will cut down on the damn scooters that so many people don’t need.

One can hope.

 

[DisLiss]

I'm surprised it lasted this long. Why should Disney's bell service waste Disney time and Disney money accept and store deliveries from anyone other than Disney? Sure they'll store guests bags. But why should they store water and food delivered from Walmart indefinitely and undercut their own selves in the process?

Not to mention that this is becoming more and more common-place, which means Disney needs more and more space to hold all of these deliveries---deliveries which are likely always increasing in both quantity and size.

And I can only imagine how often something doesn't arrive when it should or in the shape that it should and some guests are blaming the issue on Disney. "No, I'm sure it was delivered----YOU people must have lost it!!". or "This box looks like someone dropped it off a cliff. What are you doing with people's boxes back there?!?!" Ugh. I agree with everyone who says that I have always been surprised the extent to which this was allowed. I wasn't surprised when they started charging and I'm guessing the fees didn't slow it down as much as Disney might have hoped.

 

[ronandannette]

Do you think those concierges are accepting multiple deliveries per day for guests? I really don't. I think it's possible people might have items shipped there if they are on business and forget something, or might have a few things shipped ahead of arrival, but I truly do not think it's a daily occurrence, let alone one that is likely happening throughout each day as it most likely does at Disney. There's having a service available, and there's that service getting out of hand because there's nothing to deter taking advantage of it.

I don't know that they do, but I know that they would. I think we can all agree this phenomenon is strictly a Disney thing and a rather odd one. I can see the convenience of an ECV or other medically necessary equipment, but I'll never understand why anybody plans to have peanut butter and shampoo delivered to their hotel room. Is it because of the whole "Disney bubble" claptrap? Going out to a regular store would ruin it?

 

[underdesea]

We've used InstaCart for our grocery deliveries, and since we include a beer order for the week, we've always had to be present at delivery to show ID. InstaCart lets you schedule a delivery window, and they've been consistently on time. They update you on when they've shopped, when they're on their way and when they're approaching the resort. It's never been a problem meeting them. Yes, we've taken our purchases to our room ourselves, but we never assumed otherwise. Bell services was kind enough to let us borrow a luggage cart once when we had a larger-than-usual haul, but we didn't expect it. We also returned it promptly. Delivery services will respond to the market if they're savvy.

 

[fortwildernessishome]

Checked bag fees for every airline that flies to Orlando from our city are at between $35-$60/per piece. Each way. It would be ridiculous to do it for a suitcase full of chips and cereal.

Totally ridiculous!

Its the complete opposite for me. We only fly Southwest. You can check two suitcases for "free", although I assume it is all factored into price of the ticket. My husband and I only check one suitcase between us with clothes etc. and then another with snacks etc. We never even come close to using our allotment of checked bags. When our boys travel with us, we usually check 3 bags instead of our allotment of 8

We would pack differently if I had to pay $70-$120 for 1 suitcase to fly roundtrip!! Yikes!! I truly had no idea that some folks had to pay so much!

 

[ronandannette]

Totally ridiculous!

Its the complete opposite for me. We only fly Southwest. You can check two suitcases for "free", although I assume it is all factored into price of the ticket. My husband and I only check one suitcase between us with clothes etc. and then another with snacks etc. We never even come close to using our allotment of checked bags. When our boys travel with us, we usually check 3 bags instead of our allotment of 8

We would pack differently if I had to pay $70-$120 for 1 suitcase to fly roundtrip!! Yikes!! I truly had no idea that some folks had to pay so much!

Southwest, JetBlue and Frontier don't fly in and out of Canada and I don't know what other airlines on earth allow free checked bags anymore. Certainly neither of Canada's national airlines or the legacy American carriers that cross the boarder.

 

[mousefan73]

Checked bag fees for every airline that flies to Orlando from our city are at between $35-$60/per piece. Each way. It would be ridiculous to do it for a suitcase full of chips and cereal.

I wonder if anyone staying at a Disney Deluxe, all of which claim to be 4-star properties, have ever stayed in an actual 4-star hotel? Hotels of that caliber have concierge desks that certainly do receive deliveries for guests, and provide many other personal services as well. It doesn't matter to me whether Disney does it or not, but it isn't completely out-to-lunch to expect it for the rates charged at the "Deluxe" resorts.

True other four-star hotels have concierge’s that will gladly except packages for their guest. But here we are talking maybe the medicine that was forgotten, the important business papers or laptop charger that were forgotten but not a grocery run for a family of four for a week.The differences at Disney many of these deliveries are not “normal. “ I once observed a delivery of groceries to pop century by local delivery service. Having loads and loads of groceries for bell Services to figure out including what needs to be kept cool in the refrigerator room and what not. which by the way they were not getting tipped for doing this.

I also wonder if there’s maybe an insurance reason for excepting ATVs or strollers. If you think about it wasn’t Disney signing on items with significant value without having any type of a contract?

 

[Disney Doll]

Well the more time people spend at their hotel waiting for a delivery, the less time they’re in the parks, stores, golf courses etc
Spending money.

 

[sam_gordon]

Southwest, JetBlue and Frontier don't fly in and out of Canada and I don't know what other airlines on earth allow free checked bags anymore. Certainly neither of Canada's national airlines or the legacy American carriers that cross the boarder.

Delta has a free checked bag for everyone in the party if you hold their AmEx card. $95/year, but checking two bags round trip at some point during the year makes that worth it.

 

[mom2rtk]

This was apparently about awarding the service to a single provider. No doubt for a fee. It's Disney. Always follow the money.

https://www.orlandoparksnews.com/2019/09/scooterbug-becomes-walt-disney-worlds.html?m=1
They handled the rollout on this terribly though. They should have coordinated the announcements.

 

[kdonnel]

Southwest, JetBlue and Frontier don't fly in and out of Canada and I don't know what other airlines on earth allow free checked bags anymore. Certainly neither of Canada's national airlines or the legacy American carriers that cross the boarder.

Virtually every airline has a credit card that provides free baggage as a benefit.

Here are some that cater to Canadian airlines.

https://creditcardgenius.ca/blog/credit-cards-free-baggage/
And here are some that cater to US airlines.

https://www.nerdwallet.com/blog/credit-cards/airline-credit-cards-free-checked-bags/

 

[ronandannette]

True other four-star hotels have concierge’s that will gladly except packages for their guest. But here we are talking maybe the medicine that was forgotten, the important business papers or laptop charger that were forgotten but not a grocery run for a family of four for a week.The differences at Disney many of these deliveries are not “normal. “ I once observed a delivery of groceries to pop century by local delivery service. Having loads and loads of groceries for bell Services to figure out including what needs to be kept cool in the refrigerator room and what not. which by the way they were not getting tipped for doing this.

I also wonder if there’s maybe an insurance reason for excepting ATVs or strollers. If you think about it wasn’t Disney signing on items with significant value without having any type of a contract?

Why not? How do you know they’re not? Tipping the bellman is a pretty standard thing to do. Is that different in the Disney bubble?

Virtually every airline has a credit card that provides free baggage as a benefit.

Here are some that cater to Canadian airlines.

https://creditcardgenius.ca/blog/credit-cards-free-baggage/
And here are some that cater to US airlines.

https://www.nerdwallet.com/blog/credit-cards/airline-credit-cards-free-checked-bags/

We aren’t brand-loyal to any airline and my credit cards are all low-interest, no fees (read limited perks). There are so many different factors that make one preferable to another on any given route. Even if we had one of the cards I’d imagine most of the time we’d book a competitor based on fares and scheduling. Thanks for the info though.