The following post is from the original The Groovy New Pop Century FAQ Thread!
Posted by Tyler aka Chip 'n Dale
Q: Will Pop Century have Bell Services?
Upon arrival, Pop Century will offer Luggage Assistance for our guests. Not to be confused with "Bell Services" found at Deluxe resorts, Luggage Assistance will take your luggage, and store it while you enter the lobby and check in. Your luggage will then be automatically delivered to your room within an hour of it becoming available. You do not need to be in the room for luggage to be delivered, so you can go off and play in the parks. When you get back, your luggage will already be there. They will have refrigerators for food and medical usage. (All food *MUST* be factory sealed) They will also have a locked area for valuables such as laptops, cameras, and other electronics.
When checking out, they can come and pick up your luggage, and store it until you are ready to depart. We do ask that you give us a call the night before, to arrange a pick up time. If you call day of, we may not have any availability left. We require a minimum of one hours notice. Those of you who opt for Express Checkout will receive a voice mail reminding you of this option, as well as other Express Checkout info. By the way, the voice of Express Checkout is the same voice that does the Monorail Spiel.
You do not need to be in your room for drop off or pick up.
Should you wish to handle your own luggage, they offer the use of our hand carts. (Not the "bird cages," but push carts) Usage of the carts is free, however, they will require a credit card on file, should you decide to take one home as a souvenir. They also do ask that guests limit cart usage to 30 minutes, so that other guests may use them as well.
Before I knew the above I stayed at Pop and almost killed myself trying to get all the luggage to my room alone never again. Once my DH get used the cart but it is so much easier just to have them bring it to the room.
