Been several hours...still can't message.

Discussion in 'Technical Support' started by Stltaxgirl, Jan 5, 2019.

  1. Stltaxgirl

    Stltaxgirl Earning My Ears

    Joined:
    Jan 4, 2019
    Messages:
    20
    I've reached my 10 posts several hours ago and it still won't let me message. Anything else I can do to help??
     
  2. PrincessShmoo

    PrincessShmoo DIS veteran

    Joined:
    Feb 12, 2009
    Messages:
    45,228
    It sounds like your settings need to be tweaked. Hover over your username in upper right. Click on "Contact Details"

    Scroll down to "accept conversations from" and make sure the box is checked. Then select who you are willing to accept conversations from.

    Be sure to click "Save changes" button at bottom of page.
     
  3. Amber Addamo

    Amber Addamo Earning My Ears

    Joined:
    Jan 18, 2019
    Messages:
    11
    I reached my 10 count yesterday but am still not able to receive PMs, I followed @PrincessShmoo tip above and my box was already checked, but still no luck. Does anyone have any other thoughts? TIA!!
     
  4. WebmasterDoc

    WebmasterDoc Administrator Administrator

    Joined:
    Aug 14, 1998
    Messages:
    33,115
    Users must have 10 posts (which you do) - AND - must be registered for more than 24 hours. It looks like you have a couple more hours before you will be able to use the DIS conversation system.
     

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