Bornteach
<a href=http://www.wdwinfo.com/dis-sponsor><br><im
- Joined
- Apr 30, 2003
- Messages
- 741
Hi all!
I just wanted to let you know about an experience we have had with the bath bombs from Basin. I have sent them a letter, I wanted to share some if it with you as a precaution. I have been appalled at Basins lack of caring about this entire thing. I thought this was maybe a one time thing but it happened to my niece over vacation too.
Here is a partial copy of my letter:
Dear Basin,
On May 6th at approximately 6:00 PM, I placed my four year old daughter into a bath. It was special as her brother was already sleeping so she could have the tub to herself. She knew that this meant she could use one of her special mickey bath bombs. After putting it in the tub, the bomb fizzled much quicker than usual, and had a much stronger scent. My daughter and I were playing with the mickeys that floated to the top. Suddenly, she began to scream that her <private part> was hurting and immediately stood up. I rinsed it off, she sat back down and in about 10 seconds began to scream again, this time, much louder. I immediately rinsed her private area off and removed her from the tub. It was only then that I noticed she was completely covered in red, raised blotches, including her face. She continued to scream until I rinsed and rubbed her body. I then placed some cream on her to which she was still yelling. I then called the basin store in Downtown Disney. When I spoke with Justin on the phone, he informed me that they knew about this and that the chemist had mixed a "bad" batch. He said he thought they had got them all off the shelves but clearly they missed some. He also said it had happened to him. The gentleman on the phone was lovely, and offered me a "refund" the next time I was in. My daughter went to the doctor 4 days later.
About three weeks later, we were at Disney, celebrating my 40 th birthday. We stopped into the Basin store and asked who we should speak to about this further. I was given the name Susan and a number at the store in the Mall of America. After six phone calls, Susan finally returned my call on June 30th. She informed me that the chemist mixed candle scent into the bombs and the store thought they had taken most of the off the shelves but they knew they missed some. My question to Basin is WHY NOT TELL SOMEONE? Why not use the internet to recall them Why not post it on a Disney site? WHY LET MY CHILD SUFFER?? I am do disappointed in Basin and what they have known done to my family. My daughter used to look forward to these times together and the special treat we could bring back from Disney. I have asked her if she wanted to try it again but she is terrified it will happen again and I can honestly tell you that I will NEVER forget the sound of her screaming. As a parent, it is the very last thing you want to ever hear.
I just wanted to let you know about an experience we have had with the bath bombs from Basin. I have sent them a letter, I wanted to share some if it with you as a precaution. I have been appalled at Basins lack of caring about this entire thing. I thought this was maybe a one time thing but it happened to my niece over vacation too.
Here is a partial copy of my letter:
Dear Basin,
On May 6th at approximately 6:00 PM, I placed my four year old daughter into a bath. It was special as her brother was already sleeping so she could have the tub to herself. She knew that this meant she could use one of her special mickey bath bombs. After putting it in the tub, the bomb fizzled much quicker than usual, and had a much stronger scent. My daughter and I were playing with the mickeys that floated to the top. Suddenly, she began to scream that her <private part> was hurting and immediately stood up. I rinsed it off, she sat back down and in about 10 seconds began to scream again, this time, much louder. I immediately rinsed her private area off and removed her from the tub. It was only then that I noticed she was completely covered in red, raised blotches, including her face. She continued to scream until I rinsed and rubbed her body. I then placed some cream on her to which she was still yelling. I then called the basin store in Downtown Disney. When I spoke with Justin on the phone, he informed me that they knew about this and that the chemist had mixed a "bad" batch. He said he thought they had got them all off the shelves but clearly they missed some. He also said it had happened to him. The gentleman on the phone was lovely, and offered me a "refund" the next time I was in. My daughter went to the doctor 4 days later.
About three weeks later, we were at Disney, celebrating my 40 th birthday. We stopped into the Basin store and asked who we should speak to about this further. I was given the name Susan and a number at the store in the Mall of America. After six phone calls, Susan finally returned my call on June 30th. She informed me that the chemist mixed candle scent into the bombs and the store thought they had taken most of the off the shelves but they knew they missed some. My question to Basin is WHY NOT TELL SOMEONE? Why not use the internet to recall them Why not post it on a Disney site? WHY LET MY CHILD SUFFER?? I am do disappointed in Basin and what they have known done to my family. My daughter used to look forward to these times together and the special treat we could bring back from Disney. I have asked her if she wanted to try it again but she is terrified it will happen again and I can honestly tell you that I will NEVER forget the sound of her screaming. As a parent, it is the very last thing you want to ever hear.
If you have the time, a fun project would be to make DIY bath salts or fizzies with her. That way, you know exactly what's going into the product and put her in the mindset that taking baths = not scary.
