Basic SW question--I can't remember!

SSDonut

DIS Veteran
Joined
Oct 14, 2004
Messages
508
If I book a flight today on SW and then need to cancel or change it, I have one year from today (so 8/28/13) to USE any new ticket purchased with the funds from the cancellation. . .is that right?

I know this is basic, I'm just not feeling sure!

Thanks! :teacher:
 
If I book a flight today on SW and then need to cancel or change it, I have one year from today (so 8/28/13) to USE any new ticket purchased with the funds from the cancellation. . .is that right?

I know this is basic, I'm just not feeling sure!

Thanks! :teacher:

yes, you are correct, you have 1 year from today.

For example, we booked airfare on 2/23/12 for a trip we took in June, and then re-booked it with the St. Patty's day sale for a lower fare, giving us about $100 each in credits. Those credits expire on 2/23/13, so i have to use them for a flight before that date - i don't have until 2/23/13 to book a new flight for a date beyond that point. Those credits are paying for our trip in November for our wedding, so we're good, but you're thinking correctly.
 
If I book a flight today on SW and then need to cancel or change it, I have one year from today (so 8/28/13) to USE any new ticket purchased with the funds from the cancellation. . .is that right?

I know this is basic, I'm just not feeling sure!

Thanks! :teacher:

Note also that the credits must be used by the person named on the original ticket(s) and are not transferrable.
 

If I book a flight today on SW and then need to cancel or change it, I have one year from today (so 8/28/13) to USE any new ticket purchased with the funds from the cancellation. . .is that right?

I know this is basic, I'm just not feeling sure!

Thanks! :teacher:

Just to add, travel must be completed within that year. IE, book today, cancel and you must complete all travel by 8/28/13
 














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