Thanks. It is just a 6 day base ticket (it expires 14 days after first use). I did ask the cm if I use it once could I then add hopper and he said he didn't know. I thought by going to the guest relations window I would get a seasoned cm. We are staying at BLT and was hoping to hop in the evenings. The rest of us are Passholders. We were both confused after leaving the window.
AND, just to keep things crystal clear...
You are not REQUIRED to first use an authorized reseller ticket (like from UT) in order to make it eligible for upgrade. (You could upgrade that ticket without using it first.)
BUT, the REASON to use the ticket at least once to enter a theme park BEFORE you do the upgrade... is to save you money.
Once you use a ticket, Disney then will give you
full current GATE value (the cost of that ticket as if you had bought it at
a WDW gate) in the upgrade transaction.
If you DON'T use a discounted ticket before upgrading, Disney will only give you what the reseller (like UT) paid to DISNEY
for the ticket (the wholesale price) which is even LESS than YOU paid for that ticket.
Why?
Don't worry about why. It's a Disney bookkeeping thing.
But DO use the ticket before doing the upgrade.
It can only save you money.
AND...
Be sure that you know EXACTLY what the upgrade should cost before you do the transaction.
If the CM gives you a higher price, nicely ask if you could speak to a manager.
If still no joy, nicely say that you have changed your mind, thank them, and walk away.
Then later, go to a different ticket window or Guest Relations and get the proper price.
How do you know the proper price?
Post here. Lots of us can help you.