My husband got his haircut there in October. It is first come, first serve and depending on how busy the parks are there could be a little wait. There were 2 boys in front of my DH that were brothers, one about 8 and the other around 5. They were so excited as they had seen other kids get their hair cut. After they cut their hair, one had green temporary gel and the other blue put in the tips. In the back they used the same color to draw a Mickey. They also put clear glow in the dark gel on their foreheads so when they went in the dark rides, it would show up. Those boys were thrillled. My DH not to be outdone asked for the glow in the dark gel, which she put in his hair and beard. We went to the 999 Happy Haunts event that night and he loved having his head glow in the Haunted Mansion. They also sprinkle pixie dust (actually Mickey confetti) on everyone after they are done. There was a line of 4 people waiting when we left. The price for his haircut was $15.