banked points and cancelling

rwatson626

Mouseketeer
Joined
Jun 23, 2013
Messages
161
I am using banked and 2017 points for a trip in July of 2017. Not sure if this matters but my use year is Feb. If I cancel before the 31 days what happens to my banked points? anything special? or do they just go back into my 2017 account as banked points and I can use them like normal for the remainder of 2017.

Thanks, this is my first time using banked points and was just curious.

Ron
 
also, if I were to cancel part of the trip how and which points to they return to me?

Thanks
 
Once banked, they stay banked. So they are your points and must be used in 2017 UY. So you would use them first, before using your 2017 points. If you cancel part of the trip, you can tell member services which points to use.
 
I am using banked and 2017 points for a trip in July of 2017. Not sure if this matters but my use year is Feb. If I cancel before the 31 days what happens to my banked points? anything special? or do they just go back into my 2017 account as banked points and I can use them like normal for the remainder of 2017.

Thanks, this is my first time using banked points and was just curious.

Ron

Points from a reservation cancelled at least 31 days prior to check-in are returned to your account with the same status they had just before the reservation was made. So after cancellation, the points that were banked into your 2017 use year would be available to use for another reservation until they expire at the end of your 2017 use year (1/31/2018 since you have a Feb use year).

also, if I were to cancel part of the trip how and which points to they return to me?
l
Thanks
They should free up current use year points. That said, be sure to ask for a status before you hang up from MS and then check again online to be sure MS did what you intended. It's a lot easier to get mistakes fixed right after they happen.
 












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