We used the Cubs Den at WL last June. DS was 9 and DD was 5. He loved it, she ate dinner then cried until she fell asleep! But, we're gonna try again next year. They were really good at dealing with DD's issues, called us and let her speak with us, got her brother to try to calm her. No complaints about how they handled the situation. We're going to try the Neverland Club next time, seems to have a LOT more stuff to do, more theming, a dinner buffet instead of just picking one choice. Cubs Den had movies, video games, board games, coloring, dolls. They also had a sandy playground area outside with pails and shovels and trucks to play with in the sand, but it had rained and they didn't use it that night. I think the usefulness and value of the clubs depend on your individual children. Some really have separation anxiety and it's not worth the stress for everyone involved. Maybe a service like Kids Night Out would be better, where it's more one on one (or two). After showing my kids pics of the Neverland Club, they can't wait until next year, even DD! HTH
Kathy