Aulani Owners Thread - ALOHA!


Another reservation related update.
I just called Aulani Concierge to ask some questions about Cabana reservations. Apparently, there was a policy change that went into effect literally 2 days ago...

-You can no longer book cabanas for the full length of stay (90 days from your check-in date). You have to call each day 90 days in advance of the day you want make a reservation. So for example, if you want to book a cabana for 3x consecutive days you have to call 3 separate times, 90 days in advance.

-Bookings are no longer taken at midnight local time. Booking start time is now 8:00AM local time. (11AM PST, 2PM EST)
 
Another reservation related update.
I just called Aulani Concierge to ask some questions about Cabana reservations. Apparently, there was a policy change that went into effect literally 2 days ago...

-You can no longer book cabanas for the full length of stay (90 days from your check-in date). You have to call each day 90 days in advance of the day you want make a reservation. So for example, if you want to book a cabana for 3x consecutive days you have to call 3 separate times, 90 days in advance.

-Bookings are no longer taken at midnight local time. Booking start time is now 8:00AM local time. (11AM PST, 2PM EST)
Thank you for the heads up. This is a huge change.
 
Another reservation related update.
I just called Aulani Concierge to ask some questions about Cabana reservations. Apparently, there was a policy change that went into effect literally 2 days ago...

-You can no longer book cabanas for the full length of stay (90 days from your check-in date). You have to call each day 90 days in advance of the day you want make a reservation. So for example, if you want to book a cabana for 3x consecutive days you have to call 3 separate times, 90 days in advance.

-Bookings are no longer taken at midnight local time. Booking start time is now 8:00AM local time. (11AM PST, 2PM EST)
Do. You know if this also applies to Casabellas? Im assuming it does thanks!
 
Another reservation related update.
I just called Aulani Concierge to ask some questions about Cabana reservations. Apparently, there was a policy change that went into effect literally 2 days ago...

-You can no longer book cabanas for the full length of stay (90 days from your check-in date). You have to call each day 90 days in advance of the day you want make a reservation. So for example, if you want to book a cabana for 3x consecutive days you have to call 3 separate times, 90 days in advance.

-Bookings are no longer taken at midnight local time. Booking start time is now 8:00AM local time. (11AM PST, 2PM EST)
What a PITA to have to call in 5 separate days for 5 reservations. I do like the time change though.

There must be someone at Aulani who sits there and asks “what could we do to make planning a vacation here more of a pain that it already is?” “I know, make them call in every day! Ha ha ha ha ha!”
 
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What a PITA to have to call in 5 separate days for 5 reservations. I do like the time change though.

There must be someone at Aulani who sits there and asks “what could we do to make planning a vacation here more of a pain that it already is?” “I know, make them call in every day! Ha ha ha ha ha!”
I think the time change will make it harder to book. Midnight HI time is insanely inconvenient and I think that helps with being able to get what you want when you call.
 
I think the time change will make it harder to book. Midnight HI time is insanely inconvenient and I think that helps with being able to get what you want when you call.
I’m just remembering those 2:58am alarms to call to reserve the seats… it was awful, but at least I got most of what I wanted….

Who exactly does this call every day change help? Not the DVC guest….
 
I think the time change will make it harder to book. Midnight HI time is insanely inconvenient and I think that helps with being able to get what you want when you call.
As one of those people unwilling to call every day at 3AM but happy to call mid-day, I agree with your point but am also generally pleased with the change. I would rather call 5x at 11AM than once at 3AM— that calculation would probably change if I lived in Eastern time (or in Asia).

The people who are most disadvantaged (I think) are the most loyal guests who stay for 8+ days, because typically availability was very good by day 3, now they have no length of stay advantage.
 













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