Below is a reply that I received from Disney re: port arrival times & what time the garage will open.
7/15/11
Dear Marsha,
Thank you for your e-mail.
Please also accept our genuine regret for any confusion or
disappointment. It is not our intent to upset our loyal
Disney Cruise
Line Guests. Your concerns have been shared with the appropriate
management teams.
As you may know, effective August 2, 2011, there is going to be a change
to the operational hours of the cruise terminal in Port Canaveral.
In order to eliminate some of the wait Guests experience, the cruise
terminal and parking facility in Port Canaveral will both open at
11:00am instead of 10:30am.
Please be aware, this is not the time you will embark the ship. It is
only the time to arrive at the cruise terminal. Embarkation still begins
approximately 1:00pm.
Here is some information regarding the Port Arrival Time:
*You will be issued a boarding number for a boarding group at check-in.
*The boarding number is predetermined by the time selected in the Port
Arrival Time form.
*If you have not selected an arrival time online, you may be delayed
entry into the cruise terminal until Guests with assigned times are
accommodated.
*You will board the ship once the boarding number has been called.
We encourage our Guests to arrive as close to their scheduled time as
possible. If you arrive early, you may be asked to wait until your
scheduled time to enter the terminal. Guests arriving prior to 11:00am
will be encouraged to visit some of the area attractions in Port
Canaveral prior to opening.
If you are traveling with another party and have chosen two separate
Port Arrival times, it is recommended to arrive at the later time in
order to ensure the entire party can be accommodated.
We regret any disappointment and hope these concerns will not continue
to affect your regard for Disney. There is magic in the Disney name and
we anxiously anticipate sailing with you and your family on August 16th-
in just 32 days!
Sincerely,
JD
Reservations Department
Disney Cruise Line