I haven’t stayed, just visited so I caveat that there.
Plus points:
1. For me, the rooms are the number one draw for Riviera, best rooms on property in my opinion.
2. The Skyliner is sort of a plus. I love Skyliner, but I feel Riviera is too Skyliner dependent in terms of transportation options- no walking to any park places it well below Boardwalk and Beach Club.
3. Pool areas are nice, if generic.
4. Murals are fantastic, but that’s a limited benefit. Nice to see.
5. Lake to walk around- really nice.
Negative points are:
1. Overall the resort is underwhelming, like many a hotel in London to me in the lobby etc. Would be fine if it was attached to a feature property like BLT but it isn’t.
2. Points per night way too high.
3. Pool area is nice but underwhelming.
4. Architecture is poor in places- approaching it on a cloudy day and it looks like a huge grey box. Large swathes of blank stairwell/ lift shaft outer wall dominate front elevation. But then it has some lovely touches here and there, in particular the entrance on the car park side. Not sure what went wrong but you’ll see Disney publish few, if any, straight on full shot entire length photos of the lake side - as that sight shows the architectural weaknesses. I suppose Disney set their own high bar here with other properties so maybe I’m being too harsh.
5. Location in terms of setting is poor in that it’s on a small piece of moderate land, huge car park with no features is the view from standard rooms, with nearby road.
6. Theming is somewhat impacted by it basically being plonked in Caribbean Beach. You come out to the pool and are met with French music etc, and look at Caribbean Beach. Just didn’t work for me.
7. Resale restrictions.
If Riviera had been conceived as the first moderate
DVC, as was first speculated, it would have worked perfectly. Lower points per night and a more moderate buy in. Perhaps even then the resale restrictions would have been easier to swallow. But they took what is in my opinion only a moderate product and tried to dress it up as Grand Floridian mark 2 by using some lusher more expensive materials in places.
I’d like to stay and see if I change my opinion but points are just too high for what’s on offer to try. I am 100% of the opinion you don’t truly know a resort until you stay there.
I’d also say this is a subjective opinion, people slag off SSR all the time and I love it there. There’s a DVC for everyone. Some Riviera owners seem quite defensive though- no need for defensiveness if you are confident in your purchase. Many people genuinely love it and that is great.