More questions from a newbie.....
My check-in is in 10 days (3/19). I just called ASMu to request Jazz Building if possible (I realize these requests are not guarantees). I was told, "you have to wait until 7 days before your check-in date to make such a request....we don't download the requests from the computer until then....call back then." I asked whether they can't just leave the request in the "Notes" or whatever, she said no, you have to call back 7 days in advance of your reservation.
Does this make any sense to anyone?
My check-in is in 10 days (3/19). I just called ASMu to request Jazz Building if possible (I realize these requests are not guarantees). I was told, "you have to wait until 7 days before your check-in date to make such a request....we don't download the requests from the computer until then....call back then." I asked whether they can't just leave the request in the "Notes" or whatever, she said no, you have to call back 7 days in advance of your reservation.
Does this make any sense to anyone?