ASL interpreters on board?

[luv2surf]

Hi! I hold two deaf group cruise every year on Disney Cruise. We requested ASL interpreters far in advance (1 year to 6 months before actual sail date). The interpreters did a wonderful job and they are very professional. You will need to fill out the Special Service Information form and fax (or mail) it to DCL. They will also put special equipments in the cabin, from strobe light for emergency to tty.

One important thing is that Disney ASL interpreters are not allowed to go out on shore excursions at Nassau, Key West, Cozumel, etc.

When you make your reservation, make sure you let DCL know about your special need, so they can put that information down in their system. They will also forward your request to the Special Service Department.

 

[Octoberbride03]

Hi there

I'm implanted too but don't use ASL. I was on the Magic in 2008 and the sound was terrific. Had NO trouble at all with performances as far as their sound system went I had my own little problems because of my goof up getting too much moisture in my processor but that was my own fault, and won't happen again this time.

Something non-performance related you might consider is requesting a strobe light alarm in case of emergency. I requested 1 for my last cruise and fortunately did not need it. But had there been an actual emergency while I wasn't wearing my processor(or my ear as i call it) it would have been very helpful in alerting me.

 

[scottishwee35]

One important thing is that Disney ASL interpreters are not allowed to go out on shore excursions at Nassau, Key West, Cozumel, etc.

.

I don't think it is right.. as far I was on 4th Disney Cruise and we did tours with interpreters but we paid for them to come with us...

Royal Carribbean are slight different that they paid for ASL to go with us to tours!!!

Scottishwee35

 

[pxlbarrel]

How far in advance do you need to request the strobe light?

 

[Octoberbride03]

How far in advance do you need to request the strobe light?

If memory serves me correctly i did it somewhere around 6-8 weeks out from sail date last time. Don't need to do those as early as you do the interpreters cause they keep a supply on the ship, they just aren't hooked up in every room cause they are dang annoying for the hearing passengers

If you want I'll email my TA and ask just how far in advance is it best to do this. I am still a bit over 4 months from my next cruise, but it is time to get my but in gear

 

[Octoberbride03]

How far in advance do you need to request the strobe light?

I see by your counter that you are a week out. You should call today and get it set up. Should be no problem as long they already have the medical form

 

[pxlbarrel]

I see by your counter that you are a week out. You should call today and get it set up. Should be no problem as long they already have the medical form

Ahhh... medical form.

My dad is the one that's hard of hearing. He has no hearing one ear and extremely limited in the other. The hearing aid only helps so much and not much really. On our last cruise, our TA said she'd mention it to Disney to get the strobe and other assistive devices in the room ... but then it never happened. We just assumed the TA didn't actually do what she said she'd do (she booked us two limos to pick us from CBR so we didn't doubt she had made another boo boo). Now that i think of it, my dad didn't fill out the medical form! My mom comes with us when we go see the shows and he stays in the room to watch tv (I sometimes think he's only on the cruise to eat!!) so I would feel more comfortable if he had the strobe in the room.

I'll go online and see if it's too late for the medical form and then maybe call DCL in the morning. Thank guys for this thread ... I knew there was something I forgot.

 

[pxlbarrel]

Ohhh... just saw this on the DCL site:

Stateroom Communication Kits containing a base unit with alarm clock, bed shaker notification, door bell and phone alerts, phone amplifier, smoke detector with a strobe light and a TTY. Guests can arrange to receive this kit at the time of booking, or through Guest Services onboard

Open captioning on a Guest's stateroom TV may be activated for the duration of the cruise by contacting Disney Cruise Line Special Services prior to sailing or contacting Guest Services once onboard the ship. In addition, common area video monitors may also be available with captions. However, Guests should be aware that due to satellite limitations, not all video sources or television signals are available with a caption playback option.

I think we'll just do it when we get on board then .... and get the captioning turned on ... just in case the upgrade fairy deems us worthy. LOL