As feared Forbidden Journey is Not for Many

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I never said I yelled at her and I did talk to a manager. I got the same BS about them taking guest feedback and seeing what could be done in the future. Sorry but she was ignorant. Telling me I was lucky to ride the other day. I rode because they were pressing on the harness. She lightly pushed down and got 1 click and wouldn't proceed any further. I had 3 clicks a fews days ago. Sorry but if you give me an ignorant answer like "I'm lucky that I rode the other day" then I hope you have a lot of fun days ahead. There is no reason to be ignorant or rude to a paying guest. Nothing has changed, it is still 3 clicks and always was. All they have to do at least be friendly and consistant. So I guess it's ok if the TM is rude to the guest. Sorry but NO. I guess it's not ok to talk against Harry Potter or Universal on this forum.

No, it's not okay to be rude and inconsiderate and wish that employees should get yelled at all summer. What a short-sighted and horrible thing to say.

It's a soft opening, things change... that's what soft openings are for.
 
my son is 6'4 and rode comfortably. We were all worried about our flip flops falling off during the ride so my toes . I wished they would let you take off loose shoes like they do on Soarin in Epcot. This is a rough ride. I couldn't have ridden it twice in a row. (I was ready the next day however!) I left wishing it had some smooth parts to enjoy either at the beginning or the end.
 
What do you think a soft opening is? Remember, the land was still not open to the public, grand opening had not happened. Soft openings are when they can test and adjust things and finalize what they want to do for the standard operating procedure. Somewhere down the line it might have come down that they are not allowed to push down on the harnesses anymore (again, I was shocked that they were allowed to do this in the first place) and it was changed.

Again, this was all before opening.

Absolutely that is what soft opening is for. All I was pointing out is they need to get a consistent policy soon to avoid angry guests. I could care less if I ride again, but a big time Harry Potter fan might be angry if they ride once and are told no the next time.
 
Hi, we are back home( stayed at RPR 6/4-6/9- then on to WDW) and since I had concerns over DH 6"3" I want ot post that he was not flagged at any time to sit in a test seat. We we weighed him on a scale in the park, said 205...so there you have his dimensions...he fit fine, tho the seats are not as wide as some, he had no issues whatsoever. He actually is tall in the torso not just legs so we were worried about the harness, but all was fine. I take Bonine for motion sickness and the first time we rode, I was fine. 2 days later we rode and I was definitely feeling a bit queazy by 2/3 thru the ride, DH and DD rode it again but I sat it out. Bonine even gets me thru Mission Space and DS hyper speed spinning on Teacups so FJ was a surprise to me to not be able to handle. I believe it is the length of the ride, not just the motion. DS only rode once, he was not all that impressed and chose to go to DC instead and rode front row over and over. Spiders do spit on you,( DD did say she thought she felt them brush against briefly on her lower leg, but was not quite sure...I never did nor did DS or DH) our shirts had squirt marks on them getting off. Dementors are more intense on the left side of ride than right, at least the 4 times we rode. Wand show cute, but folks were lining up for that so when we were there it was about a 4 or 5 show wait, each show lasts abut 8-10 minutes. I will say this for the folks we did see getting pulled out for seat testing,, stocky shorter people MORE than taller lean people, large chested women..all the way around, not the Heidi Montage silicone type...men and women equally, kids as well to make sure not too small, of all the folks we saw asked to try a test seat, ALL were allowed to go on to the ride, we did not see anyone turned away, nothing was done in poor taste, but I did notice that they would wait a few seconds before giving the o.k., it was not a quick sit, clip harness, o.k. off you go, it was sit, harness, 1,2,3,4,5, then off you go, again, since we were not asked to go to a test seat not sure why...size of bags were being checked...I had only my camera bag with me and I had to show I sould clip it around my waist, not diagonal across my shoulder ( still not sure why on that, :confused3) DD left her flip flops on, did not lose them, they did not rubber band them to her. Que is very cool, there are LOT of back entries and alternate routes for TM's to use for poeple for whatever reason. Our DD was cut off from us in line when she took too long to get a photo ( large tour group)anyway, by the time DH and I got tot the loading zone where they ask how many, we told them 3, but that DD was further back due to tour group not letting her up to us( and we added that she took a photo equal blame) anyway, TM asked her first name, went and got her, brought her to us and then led us thru a short cut to the immediate loading zone...bypassing the sorting hat section. That was very nice of him, he mentioned that we had been waiting, and that tour groups get out of hand and that they were expecting a LOT of them...so plan on helping out those who have to deal with them. :thumbsup2 My favorite parts of the park were Moaning Myrtle in the bathroom, watching the wand choosing and the overall feel of the land, the shops are very small and I kept worrying that I was going to knock something over with my backpack....the set up for mailing your postcards is a little wonky...there is a small wall behind a register from which to choose yout post cards and stamps. You then get in line to pay for those items. The you go outside to write out your cards, then you go back inside to the register in the fron tof the shop to get the official Hogwarts ink stamp, THEN you go to mail them in the box. MANY poeple did not know to go back to get the ink stamp after purchasing and writing....I waited by the post bnox letting folks know to go back and get it. There should have been a sign on the post box letting folks know...and hopefully there is as I did mention it to a TM and a lot of people were saying they would as well. the areas are tight, no doubt.The lines for Butter beer were fairly long , can not even imagine now..they would need 50 carts out there, not just one. The train conductor is cool, very in character. Not a lot of places to sit in WWOHP, and the shade comes form the buildings slightly...candy is outrageoulsy expensive in Honeydukes...except for the chocolate wands, those are $6..and a plain chocolate bar in a Honeydukes wrapper is $4.50.Chocolate frogs are $10, chocolate cauldron cake is $10, Jelly Beans are $3 I think for 1/4 lb....just really high.The GOOD news is for AAA members, you card works at WWOHP. you must hand it over to the clerk, they slide it like a credit card before you pay, it takes the 10% off your purchase which helps a lot. If you are buying chocolate, request that your package be sent to the air conditioned shop up front, Island Traders...as the other shops cannot guarantee the chocolate will not melt. There were a lot of locker issues thru-out both IOA and US...so be prepared to deal with that...and I had hoped that tey had added free lockers to Jurasic Park, but they have not. I imagine those staying on site are not getting too much out of their 1 hour early access at this point...the land is fun, but no way, no how would I wait in those lines, heat crowds, pick pocketers are having a field day I imagine. Photo copy your park tix as a back up...and then book your trip for 2012.
 

FinFan - I noticed you mentioned you could send your package up to the front of the park even with food in it?

When we were there on June 3 and 4th, they would not send any packages up to the front of the park or to your on site hotel room if it had food of any kind in it.

I guess it's already changed since we were there for the soft openings.
 
FinFan - I noticed you mentioned you could send your package up to the front of the park even with food in it?

When we were there on June 3 and 4th, they would not send any packages up to the front of the park or to your on site hotel room if it had food of any kind in it.

I guess it's already changed since we were there for the soft openings.

It was the TM's suggestion to do it, so I guess it is allowed...that was on the 6th so only 2 days after you guys:confused3. From the 6th-14th we did not see a drop of rain, temps were HOT so maybe they were making exceptions? At the prices of the Honeydukes stuff, I am sure glad they did allow it.
 
I feel kind of lame, but I'm SO nervous that me, my boyfriend, or both will get turned away.

I'm 5'11" and 160 lbs, and thank god I recently had a breast reduction, so at least that will help - I'm not fat, but I do have really broad shoulders.

Boyfriend is 6'2" and 200 lbs and he's not heavy either, but again, REALLY broad shoulders.

The whole reason we're going to Orlando is to do the Wizarding World. I've been a fan for eleven years and have HP tattoos, for crying out loud. I'm so nervous I could scream, and it's not like I can even optimistically say "Oh, I'll just go on a diet." I can't change my shoulders. :guilty:
 
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I feel kind of lame, but I'm SO nervous that me, my boyfriend, or both will get turned away.

I'm 5'11" and 160 lbs, and thank god I recently had a breast reduction, so at least that will help - I'm not fat, but I do have really broad shoulders.

Boyfriend is 6'2" and 200 lbs and he's not heavy either, but again, REALLY broad shoulders.

The whole reason we're going to Orlando is to do the Wizarding World. I've been a fan for eleven years and have HP tattoos, for crying out loud. I'm so nervous I could scream, and it's not like I can even optimistically say "Oh, I'll just go on a diet." I can't change my shoulders. :guilty:


From what I saw, you will not have an issue...and again, of those we did see testing, all were given the go-ahead. My DH is 6'3" and 205, they didn't bat an eye and he rode 4 times. I am 5'9 145...no issues for me either. The closest suggestion I can make for a visual would be more Hagrid shaped/ Chris Farley, John Belushi...for the guys and maybe Susan Boyle, Oprah when heavier, for the women? Not insulting these celebrities, just trying to give a visual of someone you could picture for the shape of body we saw being tested. That being said tho, we saw many folks similar to these shapes NOT being tested either...but I think you will be fine from what we encountered.
 
No, it's not okay to be rude and inconsiderate and wish that employees should get yelled at all summer. What a short-sighted and horrible thing to say.

It's a soft opening, things change... that's what soft openings are for.

But it's ok for the TM to be rude to a guest?? Yeah it's a soft opening so that gives the TM a right to be rude.
 
But it's ok for the TM to be rude to a guest?? Yeah it's a soft opening so that gives the TM a right to be rude.

Why is it hard to comprehend that neither is OK? If a person is rude to you do you have to be rude back? Can't you let anything slide off your back?
 
Why is it hard to comprehend that neither is OK? If a person is rude to you do you have to be rude back? Can't you let anything slide off your back?

wdwfan16: Because two wrongs make a right! I can't believe you didn't know that!

DBEAR: I would bet money that you were ultra-aggressive with the TM from the get go and put him/her on the defensive, which is not right on their part either... he/she should have been able to defuse the situation without being defensive. The only reason why I say that is because someone who wishes that much ill will to someone that they don't even know who is just doing their job probably was the original aggressor and is too blind to see it. Why didn't you just spit on them or something to make your point clear?

I've learned in my many years in Customer Service that some folks will automatically think that you're being rude JUST because you are telling them something that they don't want to hear. You can be super sweet and nice about it, but if it's something that the other person doesn't want to hear... then you're just being all sorts of rude to them. There are many times where a child was too short to go on my ride and I would get down to the child's level and talk with the child directly, let them know that maybe next time they can go on the ride and calm the child down, give them stickers, tell them of other things that they can do... only to have the adult start screaming at me that I'm being rude to their child and that I'm ruining their vacation, not raised properly by my parents, and demand to talk to a manager because I'm telling them to **** off. All because I'm enforcing the height check. I've also had those very adults tell my manager that I cussed them out and physically pushed them around when there were witnesses that saw the whole thing. All because I had to enforce something that they don't want enforced and told them things that they did not want to hear... to them, that automatically made me "rude".

Listen, neither the TM or you are in the right. The TM is just doing what they were told to do, they don't make the decisions and he/she did not build the ride. Also, as stated here multiple times, it's a soft opening and things change... that's what soft openings are for and they are there to go with the flow. He/she should not have gotten defensive when you went at it with her.

You are not in the right for being aggressive or wish that much ill will towards someone (karma's a ***** man) who probably didn't have any ill will towards you and would probably rather do 50 other things then tell someone that they are too big/fat/Shrek-sized/fluffy to go on the ride. It's hard enough when you are telling a child that they aren't tall enough just yet... you put yourself in their shoes and tell full-grown adults that they are too big to go on a ride. Not fun.

What ever happened with calmly talking with people instead of being all super-aggro from the get go?
 
I have seen every scenario you have stated first hand. I have even seen it so intense, the TM on the receiving end had a breakdown to the point they needed to leave the area and cry, all because the TM was doing their job they way they were supposed to, but the other person was so vicious.

Drama is unnecessary, and those who thrive on it ALWAYS find ways to get what they want.

This post is general in nature.
 
I have seen every scenario you have stated first hand. I have even seen it so intense, the TM on the receiving end had a breakdown to the point they needed to leave the area and cry, all because the TM was doing their job they way they were supposed to, but the other person was so vicious.

That is just awful!!! No-one should have to put up with being treated like that.

Maybe it`s time for large notices to be hung saying verbal abuse of any kind towards staff members will not be tolerated.

I`m trying to remember if I`ve seen a sign similar to this in the States. Maybe I just never noticed.

They are very common in the UK in shops and banks, and are hung quite prominently.
 
That is just awful!!! No-one should have to put up with being treated like that.

Maybe it`s time for large notices to be hung saying verbal abuse of any kind towards staff members will not be tolerated.

I`m trying to remember if I`ve seen a sign similar to this in the States. Maybe I just never noticed.

They are very common in the UK in shops and banks, and are hung quite prominently.
There are no signs like that. Also anyone who is getting treated horrifically has every right to stop the person, walk away, and get an appropriate member of management to handle the situation.
 
There are no signs like that. Also anyone who is getting treated horrifically has every right to stop the person, walk away, and get an appropriate member of management to handle the situation.

That`s good to hear.

It`s just awful to imagine how some people can so easily be nasty to anyone just for doing their job.

I used to work a job years ago where I wore a uniform, and some people....not all, but a few thought they had the right to talk to you as they saw fit if you asked them to do something they did not agree with.

Not nice.
 
When I've seen instances like that in parks, it generally also involves two other things.

1. The people with the person flipping out are clearly embarrassed and humiliated to be around someone who is acting the way they are, but also scared to involve themselves lest that anger be directed at them. It's not just theme parks where these people act like jerks, and the friends/family see this all the time. Often I see them apologize after the fact once the "outraged" person has left.

2. Unfortunately, there are many kids who grow up thinking this is an appropriate way to act because that's what they see their parents doing. They don't know better, so you have to imagine they will also be unable to deal with anything when life throws them a curveball.
 
I was never rude to her and I did talk to a lead very calmly about why policy was changing on a daily basis. Let me refrain my original comment. If THAT ONE TM doesn't know how to be professional then maybe she should find another job. If she continues to a rude in the way that she deals with the public then she either won't last or will get yelled at. Will I yell at her, no I have better things to do with my time. Although frustrated I have never yelled or cursed at any of the TMs. So please READ my post before twisting around what I said. And I won't bother commenting back on this because it has sidetracked the original post too much.
 
That`s good to hear.

It`s just awful to imagine how some people can so easily be nasty to anyone just for doing their job.

I used to work a job years ago where I wore a uniform, and some people....not all, but a few thought they had the right to talk to you as they saw fit if you asked them to do something they did not agree with.

Not nice.
I work with the public now and I'd say that most people are nice. Those few rude ones just make them all seem awful though. Being nasty to people who are simply doing their jobs is so ridiculous IMO.
 
OK...I know I'm a newbie and don't mean to intrude here.

This is very disappointing to me. I'm a big girl, I've never been anything but a big girl despite trying otherwise. That is why I've always been very wary of theme parks. Its humiliating to be in front of all those people and be told you can't ride. No matter how discreet the ride operators are, which I do appreciate their discretion when they are trying to be kind about it, but still everyone who sees it knows what is going on and it's still embarrassing.

I love HP, and I've been planning a trip to US solely because of it for years. I've never been to US or IOA, but I have been to Disney several times. I've never had a problem at Disney. The last time I went was 6 or 7 years ago so I don't know if I'd have a problem with the Sum of All Thrills but as of the last visit I didn't have any problems. It's sad to hear that I probably won't be able to ride anything at WWoHP, or maybe even IOA as a whole from the sounds of it. I'm genuinely nervous about this, and will give losing weight another shot but I only have until the beginning of Oct. I'm still willing to go because I still want to see the park and other people are involved at this point, but this news puts a slight damper on it for me.

Long rant short (sorry...), I've read 2 different things regarding the car size on this. That they are trying to get modified cars in place by Dec (*crosses her fingers that it's sooner*), and that they aren't planning to change anything. Which is the truth?
 
OK...I know I'm a newbie and don't mean to intrude here.

This is very disappointing to me. I'm a big girl, I've never been anything but a big girl despite trying otherwise. That is why I've always been very wary of theme parks. Its humiliating to be in front of all those people and be told you can't ride. No matter how discreet the ride operators are, which I do appreciate their discretion when they are trying to be kind about it, but still everyone who sees it knows what is going on and it's still embarrassing.

I love HP, and I've been planning a trip to US solely because of it for years. I've never been to US or IOA, but I have been to Disney several times. I've never had a problem at Disney. The last time I went was 6 or 7 years ago so I don't know if I'd have a problem with the Sum of All Thrills but as of the last visit I didn't have any problems. It's sad to hear that I probably won't be able to ride anything at WWoHP, or maybe even IOA as a whole from the sounds of it. I'm genuinely nervous about this, and will give losing weight another shot but I only have until the beginning of Oct. I'm still willing to go because I still want to see the park and other people are involved at this point, but this news puts a slight damper on it for me.

Long rant short (sorry...), I've read 2 different things regarding the car size on this. That they are trying to get modified cars in place by Dec (*crosses her fingers that it's sooner*), and that they aren't planning to change anything. Which is the truth?
It sounds like much of this is still in development so that's a hard call. I definitely hope that they add modified cars but no one seems to know just yet.

I can certainly understand your concerns about feeling humiliated. This technology sounds amazing but I wish that they would adapt it to be a little more flexible than it is right now. I will say that apparently the queue itself is a big draw but then there's the problem of fitting on the ride. It's hard to know who will fit too because apparently it has more to do with build than actual size.

Also, goodness you're not intruding! Welcome in fact. :)
 
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